We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Napoleon

Save
Traveller (146)
Room & Suite (45)
Dining (13)
Nearby Hotels
See allSee all
Overview
  • Excellent10%
  • Very good36%
  • Average33%
  • Poor12%
  • Terrible9%
Travellers talk about
“busy road”(10 reviews)
“free parking”(6 reviews)
“minute walk”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Family Rooms
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (382)
There are newer reviews for Hotel Napoleon
See the most recent reviews
Filter reviews
76 results
Traveller rating
8
29
25
8
6
Traveller type
Time of year
LanguageEnglish
More languages
8
29
25
8
6
Show reviews that mention
All reviewsbusy roadfree parkingminute walktwo nightswalled citylate at nightnice breakfastvery pleasant staywallstaxituscany
FilterEnglish
Updating list...
11 - 15 of 76 reviews
Reviewed 6 August 2016

Very friendly staff. Hotel easy to find 10 mins walk to old town. Breakfast very good and free wifi. We had room on the 4th floor at front of hotel so was a little noisy from the traffic. Only complaint was our shower holder was...More

Thank Lynnie11
Reviewed 3 August 2016 via mobile

Bad place tostay ugly and the room smelled like a toilet. Don t go there! Too expensive for the quality. Toilet was dirty, see pictures Don t even stay one night I would not stay there again!!!!!!!!!!!!

Thank loginchristoph
Reviewed 19 July 2016

The Hotel is close to the city center and you only walk about five minutes to the ancient wall, but it is situated outside of the medieval part which makes it easy accessible. The structure of the hotel is in an acceptable state and the...More

Thank Hauke H
Reviewed 14 July 2016 via mobile

Kind employees,nice rooms, good food and good location. 10/10 We have booked room 2 hours before check in, very kind receptionist, security parking. We stayed one night during the Tuscany trip and we would come back if we would be there again:)

Thank Miha V
Reviewed 3 July 2016

What lovely happy staff work here! From the warm welcome at reception to the happy breakfast waitress and housekeeping staff this hotel is well run and has a warm and jolly feeling about it. The only staff who spoke English were the reception staff but...More

Thank Annette M
View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$90 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Lucca
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Lucca
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (146)
Room & Suite (45)
Dining (13)
Business Centre & Event Rooms (3)
Questions & Answers
Get quick answers from Hotel Napoleon staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Ask for a new room"
Read review
"Try to get a room at the back, the front is quite noisy from a busy road"
Read review
"Maybe do not have room at front of hotel as could be disturbed by noise from traffic."
Read review
"Ask for a refurbished room"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing