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ibis Basel Bahnhof

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#17 of 51 Hotels in Basel
Certificate of Excellence
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1 room 2 adults 0 children
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ibis Basel Bahnhof
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845 Reviews from our TripAdvisor Community

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Showing 394: English reviews
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Reviewed yesterday NEW

Good location close to Basel SBB which had a supermarket & other shops open on Sunday when all other shops are closed. Staff were very helpful. I needed a Swiss travel adaptor & Reception provided one on loan (10 franc deposit returned upon checkout). Breakfast was 16 swiss francs which seems expensive but when you consider how expensive it is...

Review collected in partnership with Accorhotels.com
Thank LittleVeggie
Taunton, United Kingdom
Reviewed 3 weeks ago via mobile

Great location next to main railway station and tram stops into the centre. Five minute walk to the shops, bars etc. Staff were very friendly, helpful and hotel was spotless. Only complaint was that he hotel was too hot and it was too noisy from the tram stop to leave the window open at night.

Thank Thehappymoose
About Hotel's Favourite Review
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having given us a 5 out of 5. I'm sorry to hear that you might have found on that occasion the temperature slightly too warm in the room. All our rooms are actually equipped with a temperature regulatory device, which would enable you to stop the heating, and it's a pity that you were not...

Reviewed 3 weeks ago

the problem is that the toillet has no grab bars and not a proper place to put force for transfering . if you can stand up and turn arround there is no problem . the staf is very helpful . the location is perfect , 300 m from the train station , tram stop is just out the hotel and...

Thank wheelchair-user1
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Good morning and thank you very much for having taken the time to share your impressions with us and your feedback about our accessible rooms. Thank you as well for having highlighted the helpfulness of our team and our practical location. We hope to see you soon in Basel again!

Gouda, The Netherlands
Reviewed 14 February 2017

+: Friendly staff, nice breakfast (Bread, yoghurt, fruit, cheese, meats, scrambled eggs, cold waffles), tram stop around the corner, near the station, good bed, good shower, TV with Swiss and some international channels. We had a special offer so price was excellent! -: very noisy street with trams ringing their warning bell etc. Had to keep window closed during the...

Review collected in partnership with Accorhotels.com
Thank DutchLassie70
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having taken the time to provide us here with your impressions following your stay at the ibis Basel Bahnhof. For a future stay, feel free to ask us for a room at the back of the hotel. Thank you very much for your numerous compliments related to our breakfast offer, the location of our hotel,...

Reviewed 3 February 2017 via mobile

Very old building. You could hear and feel the tram pass the main road. Old, cheap furniture and toilet rooms. Dirty, old and sticky carpet in the room. TV was about 15" small and 10 years old, means, you are not abe to watch TV while lying in bed. No accesoires in the toilet... Staff though was very kind, helpful...

Thank Andreas S
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having taken the time to share your thoughts here. I am sorry to hear that we have not met your expectations. Our hotel was built in 2009, which makes it still a relatively recent construction. The choice of having carpet in the room was imposed to us at the hotel construction considering the seismic risks...

Reviewed 26 January 2017

Excellent stay - the hotel lays right besides the main train station and 2 tramway lines are just few meters away. Very practical. Hotel in very good condition, clean and typical Ibis settings. It was my second stay and I was again welcomed by David at the reception who extended top service. Perfect stay and i received a transportation pass...

Review collected in partnership with Accorhotels.com
Thank ueno18
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I am very happy to hear that we will have the chance to welcome you again soon. I will pass on your compliments to David. I'm pleased to see that the level of service that he has offered has met your expectations. We are looking forward to see you soon!

Beirut, Lebanon
Reviewed 23 January 2017

The hotel location and service are so good. The hotel is so close to the main station and many transportation options are just next to the hotel. The rooms are small. The staff are so nice and supportive.

Review collected in partnership with Accorhotels.com
Thank Yassar H
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

It's good to hear that you are a loyal Accorhotels customer. You're right about the hotel location which is really handy. I'll share your comments with the team. I am sure they will be glad to hear that they have participated in making your stay with us pleasant!

Princeton, New Jersey
Reviewed 21 January 2017

I stayed in this hotel for two nights in January, 2017. The best part is the location of the hotel - a 5-10 min walking distance to the central train station, SBB. There is a bus (No.50) from SBB (which is about 6-10 minutes walking distance from the hotel) to the Airport. If you are traveling light with one or...

Thank Pudimad
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for your review and your kind words, which I will share with the team. I am pleased to hear that your expectations were met. We hope to welcome you again soon in Basel!

London, United Kingdom
Reviewed 15 January 2017 via mobile

The staff at this hotel are probably some of the most friendly and helpful I've ever experienced, from giving travel advice to providing plug adapters, everything was done with a welcome smile and positive attitude. The hotel is very close to the station which is very convenient. We were given free tram passes when we arrived, which made travelling around...

Thank JPRC
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you so much for this 5 out of 5! I cannot thank you enough for having praised so warmly the friendliness of our team. I will of course share your compliments with them. We hope to welcome you soon at the ibis Basel Bahnhof!

Liverpool, United Kingdom
Reviewed 11 January 2017

What you would expect from an IBIS - warm welcome and lovely reception staff that would do anything to make you more comfortable. The room was basic with no coffee making facilities however I dont believe any Ibis hotels offer this anymore? Location is perfect if travelling by train. not a lot in the local area, worth walking back to...

Thank Rove84
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I am so glad to hear that our team has participated in making your stay with us pleasant. Thank you for having taken the time to mention it and for sharing your impressions with us. We would be delighted to get the chance to welcome you again in the ibis Basel Bahnhof!

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel ibis Basel Bahnhof is located right next to the main train station in Basel and is 15 minutes from Basel's EuroAirport. The city center and the zoo are just a few minutes' walk or a short tram ride away. Our hotel with 112 rooms is fully non smoking. Enjoy our friendly 24/7 reception, our generous buffet breakfast, 24/7 bar service, free wifi and webcorner, luggage room and an indoor car park (12 spaces for an extra charge)are also available. ... more   less 

Additional Information about ibis Basel Bahnhof

Address: Margarethenstrasse 33 - 35, Basel 4053, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $120 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Basel Bahnhof 2*
Number of rooms: 112
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Also Known As:
Ibis Basel Bahnhof Hotel Basel
Hotel Style:
#3 Best Value Hotel in Basel
#12 Family Hotel in Basel
#13 Romantic Hotel in Basel
#14 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from ibis Basel Bahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Usually you get tram line nose in street facing hotel rooms in Basel. Didn't hear anything!”
 of 5 bubbles Pudimad, 21 Jan 2017 | Read review
“Internal room would be better”
 of 5 bubbles Rove84, 11 Jan 2017 | Read review
“Try to get room from upper floor because of the tram noise and if you complain one worker get angry immediately”
 of 5 bubbles lucettat, 4 Dec 2016 | Read review
“Ground floor, in the event the elevator breaks”
 of 5 bubbles mickaveli2001, 27 Jun 2016 | Read review
“I would make sure about the Air conditioning”
 of 5 bubbles edwardd29, 22 May 2016 | Read review
5 of 5