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2017-08-27 2017-08-28
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    Pullman Basel Europe Hotel

    Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland
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    2017-08-27 2017-08-28
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    US$135US$168
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    Traveller (180)
    Room & Suite (85)
    Dining (11)
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    Overview
    • Excellent62%
    • Very good31%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “old town” (41 reviews)
    “tram stop” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Pullman Basel Europe Hotel
    Special Offer: CHEAPEST RATES ONLINE!
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    Steinenschanze Stadthotel
    485 reviews
    #2 of 51 hotels in Basel
     
    GAIA Hotel
    879 reviews
    #5 of 51 hotels in Basel
     
    Hotel Basel
    975 reviews
    #8 of 51 hotels in Basel
     
    Hotel Spalentor Basel
    1,359 reviews
    #3 of 51 hotels in Basel
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (739)
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    1 - 5 of 365 reviews

    Reviewed 5 days ago via mobile

    Actually as I read the reviews I was really impressed but as I came here I got totally astonished with what I experienced. The people are helpful but they can't help in something that they don't have. The TV either not working or need at...More

    Thank Shadi H
    Response from H5921, Front Office Manager at Pullman Basel Europe HotelResponded 2 days ago

    Hello Shadi H, Thank you for your feedback. I am very sorry that you had IT problems during your stay. Be assured that this is not the rule. Unfortunately this weekend there was an immense technical problem of the provider. Of course, we always try...More

    Hotel's Favourite
    Reviewed 21 June 2017

    My husband and I recently stayed at The Pullman for two days before starting our Viking River Cruise. We were so pleased with our experience. It was very easy to navigate the city since the tram stopped right by the hotel. Our room was very...More

    Thank Babs254
    Response from H5921, Front Office Manager at Pullman Basel Europe HotelResponded 30 June 2017

    Dear Babs254, Full points. Wow.. What a great feedback. On behalf of the entire team, I would like to thank you for it. We would also be delighted to welcome you again to the next visit to Basel. Regards Patricia Randazzo

    Reviewed 6 days ago via mobile

    Wifi was very very weak. Food was not good, fries were over fried and dry and the schnitzel was not better than what you would get from frozen section in a supermarket. Not for a family. They made a mess of my reservation whereby I...More

    Thank 909gt
    Response from H5921, Front Office Manager at Pullman Basel Europe HotelResponded 2 days ago

    Dear 909gt, Thank you for taking the time to give us feedback about your stay. We apologize for any inconvenience. To clarify the situation I would like to see your reservation and the misunderstandings. For this purpose, you are welcome to send me your personal...More

    Reviewed 1 week ago via mobile

    The people at reception are very nice and helpful. Included in the rate are cards for free public transportation. The rate was not unreasonable. The air- conditioning is terrible. The receptionist told me that there is a government regulation about thermostat settings, but it was...More

    Thank Cairnm0m
    Response from H5921, Front Office Manager at Pullman Basel Europe HotelResponded 1 week ago

    Dear Cairnm0m Thank you for visiting us. I am glad that our reception team was so positive in your memory. I would like to share your praise with the entire team. For our air conditioning, it is actually required by law which room temperature minimum...More

    Reviewed 1 week ago via mobile

    Visited the hotel with family over the week-end. Some good points: We enjoyed the modern rooms hotel and the small terrace over looking the patio / garden. Rooms on this side of the hotel are also quiet which is a bid "plus". Week-end rate is...More

    Thank marczuber
    Response from H5921, Front Office Manager at Pullman Basel Europe HotelResponded 1 week ago

    Dear marczuber, Thank you for visiting us. We are glad that you enjoyed our rooms. I would be glad to pass on your points to the responsible departments as suggestions for improvement. Many greetings Patricia Randazzo Front Office Manager

    Steinenschanze Stadthotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$128 - US$332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Basel
    • #6 Family Hotel in Basel
    • #6 Business Hotel in Basel
    • #7 Luxury Hotel in Basel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 141
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, ACCOR, Priceline, TripOnline SA, Cancelon, Hotwire, Agoda and HotelQuickly so you can book your Pullman Basel Europe Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Basel >
    • Basel
    • Also Known As
    • Accor Hotel Europe Basel
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    Traveller (180)
    Room & Suite (85)
    Dining (11)
    Pool & Beach (1)
    Hotel & Grounds (123)
    Bathroom (18)
    Business Centre & Event Rooms (4)
    Family and Play Areas (2)
    Nearby
    Steinenschanze Stadthotel
    485 reviews
    1.39 km away
     
    GAIA Hotel
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    1.80 km away
     
    Hotel Basel
    975 reviews
    1.02 km away
     
    Hotel Spalentor Basel
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    1.36 km away
     
    Nearby Restaurants
    Thai-Family Restaurant Sudsaard
    193 reviews
    .08 km away
    Les Quatre Saisons
    79 reviews
    .01 km away
    Brasserie Monsieur Verseau
    33 reviews
    .17 km away
    Restaurant Grill25
    78 reviews
    .13 km away
    Nearby Attractions
    Art Basel
    39 reviews
    .17 km away
    Congress Center Basel
    58 reviews
    .15 km away
    Musical Theater Basel
    35 reviews
    .59 km away
    Basel Autumn Fair
    14 reviews
    .53 km away
    Ask a question
    Questions & Answers
    Michalstern
    13 August 2017|
    AnswerShow all 3 answers
    Response from globertraveller | Reviewed this property |
    I didn't take breakfast in the hotel during my stay
    0
    Votes
    yuksel42
    2 April 2017|
    AnswerShow all 4 answers
    Response from Michael P | Reviewed this property |
    The airport is not far from the hotel. There are bound to be public transport passing the hotel on the way to the airport. Ask at the reception, they will be able to help you for sure. Check if they still have the ticket... More
    0
    Votes
    yuksel42
    2 April 2017|
    AnswerShow all 3 answers
    Response from bubbleDC | Reviewed this property |
    there is only one bus goes to Basel SBB, just outside of the airport. you can take it for free with your hotel reservation (no need to show unless you are asked). Once you get off the bus, just a few steps, you can take a... More
    0
    Votes
    Room Tips
    "I would ask for a room on the side of the hotel away from the main road and tram"
    Read review
    "back rooms are quiet and facing the garden"
    Read review
    "Ask for a room overlooking the courtyard."
    Read review
    "Having the tram close by made navigating the city so easy."
    Read review
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