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Pullman Basel Europe Hotel

Expedia.comUS$125*
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#8 of 51 Hotels in Basel
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Pullman Basel Europe Hotel
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692 Reviews from our TripAdvisor Community

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Showing 343: English reviews
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Reviewed 3 days ago NEW

I have only good words about this hotel. Very clean rooms, friendly personnel, quiet inside garden, good breakfast. Although the location is maybe 20 min walking distance from downtown, several tram stations are nearby so the Mobility Pass is more than useful. As a downside, I would say that a spa area would have been more than welcomed, but this...

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Helpful?
Thank Emilian H
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Dear Emilian H, Highscore... Wow. Thanks for this fantastic review. We are glad that you enjoyed it, and would be very happy to welcome you again next time. Kind regards Patricia Randazzo

Goodyear, Arizona, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 12 April 2017

At the end of our 7 day Viking River Curise we extended in Basel, CH and stayed at the Pullman Basel Europe Hotel. The hotel is right to light rail line in the center of the city. The hotel provided light rail passes the the two night stay. Large rooms with a very friendly English speaking staff. Basel is a...

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Helpful?
Thank Christopher S
About Hotel's Favourite Review
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Hello Christopher S, Wow..5 out of 5. Thank you so much for your fantastic review and great feedback on your stay. We are delighted that you enjoyed your stay with us. We hope to see you again soon. Many greetings from Pullman Basel Europe. Patricia Randazzo Front Office / Reception

Kansas City
Reviewed 5 days ago NEW

The Pullman hotel is a contemporary hotel in an area that seems to be under renewal. The rooms were spacious, very clean, beds very comfortable and nice linens. The shower is a bit awkward to get in and out of because it's deep and doesn't allow for easy access. A grab bar along the back would be nice. Any person...

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Helpful?
Thank Rachel K
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Rachel K I highly appreciate your great review and your kind comments. Thank you very much! It is a pleasure that you enjoyed our modern location, our clean facilities and our helpful staff. The entire team of the Pullman Basel Europe is looking forward to welcome you the next time. Best Regards Mark Valerius / Front Office Manager &...

Amsterdam, The Netherlands
Reviewed 1 week ago

We had a lovely time in Basel. We arrived at midnight very tired from our flight but the hotel arranged taxi picked us up at the airport and drove us to the hotel. The hotel staff were very helpful. Check in was easy and efficient. The staff were efficient in English and made us very welcome. The beds were wonderful....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lynne I
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Lynne I I would like to thank you for your stay and that you have taken the time to share your great experiences with us. I am delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Especially that you do mention our helpful and professional staff makes me proud. The entire team...

Penzance, United Kingdom
Reviewed 1 week ago via mobile

I had been wanting to try the Pullman for some time and finally got a chance to. The location is not in the best part of town but the hotel is incredible in many ways. Staff are warm, helpful and courteous unlike the chilly reception I have sometimes had at Novotel in Basel. The decor of Pullman is gorgeous and...

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Helpful?
Thank Orson C
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Orson C Thank you very much for finally staying at the Pullman Basel Europe and for your positive feedback. Great to read that you enjoyed your stay in many ways. Especially that you do mention our warm, helpful and courteous staff makes me proud. I will forward your praise to the entire team and we are looking forward to...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Good business hotel rooms Not many English TV channels Well located walk into the old town next the. Exhibition centre Would have liked complimentary water Thought the breakfast at CHF 27 on the expensive side

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Helpful?
Thank 767Crusader
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear 767Crusader Thank you very much for choosing the Pullman Basel Europe and for your feedback! Great to read that you enjoyed our central location as well as our modern rooms. The entire team is looking forward to welcome you the next time. Best Regards Mark Valerius / Front Office Manager

Reviewed 2 weeks ago

I come here regularly for business and spent over 20 nights in this hotel so far. The service has always been exceptional, the staff extremely helpful for all sorts of requests, the facilities (including restaurants) are excellent and the rooms very modern. Unfortunately, almost all the rooms are cold because of excessive air conditioning and it is impossible to adjust...

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Helpful?
Thank Jonathan Z
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear Jonathan Z, Thank you very much for your frequent stays as well as for your 5 star rating! It is a great pleasure that you are always enjoying our extremely helpful staff. Our rooms are between 20 and 22 degrees and our guests do have the possibility to change the temperature up or down to two degrees. I will...

Oklahoma City, Oklahoma
Reviewed 3 weeks ago

We think this is the nicest hotel we have ever stayed in and we have traveled all over Europe, Mexico, Canada, and the USA. The room was spacious, clean and comfortable. The amenities included frig, Coffee pot, free WiFi, etc. There is a separate desk also. Electrical service is European 2 or 3 prong. There are bunches of outlets available....

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Helpful?
Thank Clyde K
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Clyde K Thank you very much for your stay and for your positive 5 star rating! Great to hear that we are the nicest hotel you have ever stayed in. I will forward your praise to the entire team. I am looking forward to welcome you the next time. Best Regards Mark Valerius / Front Office Manager & Team

Dunkirk, Maryland
Reviewed 3 weeks ago

We were very pleased w/ the location of the hotel, the friendly staff and the restaurants that were in the hotel . You can catch a tram just outside hotel and go anywhere in Basel including the train station. Great Stay!

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Helpful?
Thank pfarin
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear pfarin Thank you very much for chosen the Pullman Basel Europe and for your 5 star rating! It is a great pleasure that you enjoyed our friendly staff as well as our central location. The entire team is looking forward to welcome you the next time. Best Regards Mark Valerius / Front Office Manager & Team

Budapest, Hungary
Reviewed 3 weeks ago

Travelling often to Basel, this is a place where I like to stay. Not the cheapest, but totally well equipped for a business stay or meeting. Rooms are large, Internet very good, breakfast pleasant. Restaurant next to the reception is a special place!

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Helpful?
Thank Kito9
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Kito9 Thank you very much for your stay and your positive feedback! It is a great pleasure that you enjoy our large rooms as well as our pleasant breakfast buffet. You are totally right the restaurant Les Quatre Saisons next to the reception is a "special place"; Our chef cook Peter Moser has been awarded 18 Gault Millau points...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Quatre Saisons
Les Quatre Saisons
Cuisines: French, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 

Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Region: Switzerland > Canton of Basel > Basel
Price Range: $165 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#5 Romantic Hotel in Basel
#5 Luxury Hotel in Basel
#6 Business Hotel in Basel
#6 Family Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Basel Europe Hotel staff and other travellers.
13 questions
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Questions? Get answers from Pullman Basel Europe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in Residence”
emilianh2014, 23 May 2017 | Read review
“Our room was on the backside of the hotel which we liked since the tram runs right outside the front of the building.”
850rachelk, 21 May 2017 | Read review
“Quiet rooms are looking on the back part”
Kito9, 30 Apr 2017 | Read review
“Upper floors and back side of hotel quieter”
316christophers, 12 Apr 2017 | Read review
“Sleep quality”
bemagnenat, 21 Mar 2017 | Read review
5 of 5
Expedia.com
US$125* /night
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PullmanUS$124
Booking.comUS$125
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*Disclaimer
Prices are for 1 room, 2 adults
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