Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Boutique at its best – a category of its own. The Boutique & Design Hotel Volkshaus Basel was designed by the renowned architects Herzog & de Meuron and addresses the individuality and needs of its guests in the middle of Basel’s liveliest district. Architectural generosity aand careful treatment of historical substance characterise the floor plans of the 45 rooms and suites, which combine sensible luxury and reduced simplicity to create a hotel product that is unique in Switzerland. Our rooms with connecting doors, the three large junior suites and the unique Terrace Suite with roof terrace offer plenty of space for a stay with the whole family and longer stays.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I thoroughly enjoyed my 3-night stay in Volkshaus Basel in October 2024.
The hotel is centrally located and easily accessible by public transport. It’s just a few steps away from Claraplatz and very close to Mittlere Brucke. The bus stop for the bus to the Vitra Design Museum (a must for art and design enthusiasts) is just across the street. There’re supermarkets and many shops in the lively neighbourhood.
Upon my arrival at the hotel around 12:30, I was delighted to be told that my room (Room 103) was ready. The signature design room was very spacious with a contemporary design, modern facilities and the original floor plan by the world famous Swiss architects Herzog & de Meuron who designed the hotel. There’re large windows and a lot of natural light. Although it’s on the first floor and facing the street, there’s only little noise thanks to good sound proofing measures.
Breakfast was included in the room rate and served in the bar during the week and in the brasserie on weekends. There’s a large selection of food. The staff will cook you eggs upon request.
All the staff were professional, courteous and helpful.
I made my booking well in advance and enjoyed a very good price. So, it’s advisable to reserve early.
I highly recommend Volkshaus Basel and will definitely choose to stay there again if I visit the city in the future.
Read more
Date of stay: October 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuela Voser, Geschäftsführer at Boutique & Design Hotel Volkshaus Basel
Responded Nov 29, 2024
Dear Egon Thank you so much for your detailed review. We are thrilled to read that you thoroughly enjoyed your stay with us and appreciated our central location, the unique design of your room and the breakfast offerings. Your kind words about our team’s professionalism mean a lot to us. We can’t wait to welcome you back on your next trip to Basel and wish you wonderful Advent season in the meantime. Best regards Manuela Voser General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful overnight stay. Rooms were spacious and spotless, the bed and pillows were very comfortable and the staff was amazing. Great location especially for the Christmas Market that was very walkable. Tram Transportation convenient to and from Train station. Highly recommend!
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Martin Reinshagen, Geschäftsführer at Boutique & Design Hotel Volkshaus Basel
Responded Jan 7, 2024
Happy New Year to you dear Go Places Thank you so much for your fantastic review! We wish you all the best and hope to welcome you soon back. Best Martin GM
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
We stayed at the Hotel Volkshaus for 2 nights as a couple in mid-February 2024 and we really enjoyed it there: We really appreciated the lovely welcome and the attentive and friendly staff in all areas. The room in the historic building was very skilfully furnished by the architect duo Herzog & de Meuron: Simply for those who like cool design and have plenty of space. The breakfast buffet is not overloaded, but finely selected (e.g. cheese). One evening we ate in the brasserie: We really enjoyed the food (starter salmon tartare, main course cooked wild boar with a greatly reduced sauce). The menu has something for everyone...
Read more
Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Gute Anbindung an OeV: Bus und Tram können in Basel mit der Hotelkarte gratis benutzt werden. Die...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mixed experience unfortunately… Undeniably a beautiful establishment well located a few steps from the banks of the Rhine, the old town and the museums. Design lovers will be delighted by this rigorous style with art deco and modernist accents. Dark woods, mosaics and terrazzo, shades of black, brown and pine green. Pretty courtyard and generous plants. Friendly restaurant and quality breakfast as well. Choose without hesitation... if you want to take pretty photos... On the other hand, think twice if you also want to sleep! Unfortunately we had a room facing the street and on the 1st floor and we didn't sleep a wink all night. Exterior blinds and curtains that let light through, overheated room and above all noise all night! Terrace below, terrace in front, traffic... we thought we had left a window open but no! The soundproofing promised on the room presentation sheet is an illusion. Unless that is the local term for the “earplugs” generously provided on the windowsill! We should have been wary of this welcoming gift. The hours are long in this case but fortunately as the church opposite rings every quarter of an hour you can easily count them! Other details that underline the limits of the design: safe 30 cm from the ground and zero storage. Bring elegant luggage because you will only see them in your designer room. In summary, if you want to nourish your Instagram account, the place to be. If you want to have a good night's sleep... think carefully. Damage.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent two nights here. The building has been beautifully renovated and is right by Claraplatz, which is in the middle of the city. All the staff are super nice and accommodating! Since there is no minibar in the room, there is a station in the hallway with water etc. and on Friday evening at around 6:30 p.m. the room service came with a cart full of drinks. We had two gin and tonics, which came with a few nibbles. Great idea! Breakfast is small but nice! Now for the slightly more negative points: we were given a room facing the street, and since the windows are not double-glazed, it was very noisy. And since it is a large square, it was never quiet at night. The room looks nice but I think it is too little for the price. If you are already paying around 300 per night, I would have expected a bit more... I would say it was a nice stay but the price is too expensive! We wouldn't come back like that...
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A hotel of industrial aesthetics, very comfortable and with details that help the well-being of guests. Coffee, tea and fruit on each floor and a comfortable and non-invasive night entrance.
Breakfast is a little uncomfortable in the hotel cafeteria, it is not an exclusive area to customers which makes sharing with people on the street the service is sometimes slow, but its quality is very good.
It is not close to the city center but very well connected.
Read more
Automatically translated
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Tal vez no sea muy comodo el mobiliario para trabajar desde la habitaciĂłn, pero tiene muchos...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hall rather sad and cold. The welcome is quite expeditious. The room is minimalist we know by choosing it we like it but it is not practical. Few storage even for us who travel very light, water and hot drinks are to look for in this long corridor, and finally no e-readers: only 2 strong lights near the bed and 1 pillow each which therefore hardly invites to evening reading. Also a side without a big curtain that suggests with the opposite that we can see light on. Practicality has not been well studied in this room, to make you feel good. And we like minimalism but it was really "cold".
The +: we rather enjoyed the restaurant of the hotel although quite expensive, the location is nice, the Christmas tree in the courtyard gave warmth to all this.
Read more
Automatically translated
Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When can I return?!!! Loved this place so much. Polished yet warm staff who are more than happy to direct you to the many attractions in Basel. Rooms are clean and beautifully designed. Beds are very comfortable with classic simple duvet. Well equipped hospitality stations on each floor feature great coffee, apples and carafes of water. Breakfast buffet is continental but absolutely mouth watering with loads of variety. Artists and business professionals will all enjoy their stay.
Read more
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â The second floor was a bit noisy from the street traffic although they did include ear plugs.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuela Voser, Geschäftsführer at Boutique & Design Hotel Volkshaus Basel
Responded Sep 17, 2024
Dear Guest Thank you very much for your amazing review. We are thrilled to read that you enjoyed your entire stay and hope welcoming you back to our boutique hotel very soon. Kind regards Manuela Voser General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic stay in a great ambiance and amazing architectural details. The unique art exposed makes the location the place to be in Basel. The brasserie serves delicious food and the service throughout the establishment is professional and extremely friendly.
Read more
Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is kitted out by local architects Herzog and de Meuron and is a delight, from beach hut style showers and bathroom fittings (think 20s Babylon Berlin in top wood and chic floors) to thoughtfully designed sinks which are effortlessly environmentally friendly. Comfortable and spacious, the rooms are easy for families (we had two connecting rooms).
Tea and coffee, apples and chocolate on each floor, this is an ideal city stay for couples or families who need a central base to explore.
Read more
Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Martin Reinshagen, Geschäftsführer at Boutique & Design Hotel Volkshaus Basel
Responded Apr 28, 2021
Dear Mlle2013 First of all, thank you very much for staying at the Volkshaus Basel with your family. We are happy to hear that your rooms were comfortable, spacious and convenient. "Boutique at its best - a category of its own" is what we are living every day and sharing with our guests. We do appreciate your time in providing us and other readers with your detailed review of the hotel design and offerings. We are looking forward to welcoming you back soon again. Best regards, Martin Reinshagen
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Basel area.
PRICE RANGE
C$295 - C$423 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of BaselBasel
NUMBER OF ROOMS
45
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
