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Dorint An der Messe Basel

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Dorint An der Messe Basel
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337 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Leicester
Reviewed 3 October 2016

My wife and I have just returned from a 3 day city break at the Dorint Basel. I've based my *5 stars* on the premise that if you can't actually fault any aspect of a hotel, this it's deserving of 5 stars. We were checked in speedily by very pleasant and attentive Reception staff [special praise to 'Marielle' who went...

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Helpful?
Thank M0rpheus
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear valued guest It has been a big pleasure to read your comments on your stay with us. In the name of the entire team and especially Maxime and Marielle I may express our gratitude for the nice words you had found to describe your time here. As we do have a lot of employees from close Germany and France...

Hyderabad, India
Reviewed 27 September 2016

I stayed for a week and breakfast was included into my package I like the variety of breakfast and my colleagues also liked the food while having dinner. Basel is a small place and hotel has very good connectivity with Bus (50 mtr) Tram (2000 mtr) and Train (700 mtr). I took the double bed room which was costing around...

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Helpful?
Thank Lucky S
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear Lucky S It has been a pleasure to have you as our guest. We highly appreciate you took the time to write a review on our stay - thank you for the highly valuable remarks. Our housekeepers check the functionality of all facilities daily, we deeply regret the inconvenience you had. We are looking forward to welcoming you back...

Uerikon, Switzerland
Reviewed 27 September 2016

I have stayed many times and each time I am more disappointed. From the start: Negatives -Not enough parking and cars parked in any free area in the carpark so it is difficult to get in or out -Tiny room, imagine a child`s bedroom where there is a large family. -Quite expensive for what you get -I had to ask...

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Helpful?
Thank lad1916
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear lad1916 We highly appreciate you took the time to review your stay with us, your remarks cannot be more valuable. Please accept our apologies for the inconvenience you had - most of the time our parking garage has plenty of availabilty, only when there is a fair there are some days when it is full. We also will train...

Iran
Reviewed 12 September 2016

Basel is a rather small town on the Rhine, but perfectly suited for international meetings. It is easily reached through france and germany, as well as through the rest of switzerland. The congress meeting center is magnificent; many small or big hotels are situated close by. The town is calm, not like big business hubs elsewhere.. at 7, everything is...

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Helpful?
Thank AliZareM
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear AliZareM Thank you for the beautiful description of our nice little Swiss town of Basel. We hope you had a successfull time and you have enjoyed the stay in our hotel as well! We are looking forward to welcoming you back again soon. All our best wishes Christian Gesslein Assistant Executive Manager

London, United Kingdom
Reviewed 7 September 2016

So why is this my third stay at this hotel - because the company I work for from time to time said there was no other room available in Basel as there was a Fair that week. I believe them. It is still one of the last places I would stay. Clean, nice staff but so very basic and at...

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Thank Toddy098
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear Toddy098 Thank you for both - your stay with us and the time you took to comment on it. We regret that we do not satisfy you - perhaps some of our suggestions can help to feel you at least a little more comfortable with your next stay. Let us know when you stay with us the next time...

Reviewed 7 September 2016

There is nothing thrilling about this hotel, rooms are rather small but still OK, it is clean and relatively modern. Its architecture is very basic and boring but it is well located, close to the fair and other major places - but quite far away from the old town. Very small bar area, good breakfast selection and the service speaking...

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Thank Piomak64
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear Piomak64 Thank you for taking the time to comment on your stay with us. We are happy that you have enjoyed the stay with us - and our reception staff are very happy to show you the old town of "Kleinbasel" (that is our, the northern part of the town), not far away from the fair and hosting some...

London, United Kingdom
Reviewed 23 August 2016

Very clean hotel. Staff were very friendly and efficient. No delays at checkout. Good selection of food at breakfast. Hotel is in a good location. The Exhibition centre is a short walk away (less than 5 minutes). The old town of Basel is only a 15 min walk or a short ride on a tram.

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Thank HCPUK
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear HCPUK Thank you for being our guest - and of course for taking the time to send your feedback. We are very happy that you have enjoyed your stay with us and hope to be able to welcome you back soon again! Our very best wishes Christian Gesslein Assistant Executive Manager

Reviewed 19 July 2016

I had made a booking for a couple of rooms in September 2016 through hotels.com, paying a higher rate in order to be able to amend my booking. When I tried to amend my booking today, the hotel told me this was not possible due to being fully booked and their 'pricing strategy'. Now we are left with 2 alternatives:...

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Thank Tom V
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear valued customer Thank you for taking the time to share your experience you made while doing a future reservation. As discussed on the telephone already we only can ask you for your understanding that we only can accept bookings for the complete fair period and not only for single days, otherwise other guests who require rooms for the entire...

Brisbane, Australia
Reviewed 15 June 2016

We stayed here as my husband had conference at convention centre which was an easy 5-8 minute walk. It was the perfect location for him and also for me to get tram into the city. The rooms were well appointed with very comfortable King-size bed. Bathroom was good size and the room was serviced daily. Very clean, comfortable room. Good...

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Thank Lynne033
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear Lynne033, It has been a pleasure for us to have you as our guest. We highly appreciate you took the time to send us the feedback on your stay and want to say thank you for the nice words you have found to share your experience. We hope you have enjoyed dinner in our restaurant as much as our...

Cork, Ireland
Reviewed 13 June 2016

Stayed here for business trip, only 8min walk to the convention Centre, 10 mins from city center. The best thing about the hotel are the staff. All are very friendly, helpful, efficient and welcoming. The comfort rooms are very large with tea/coffee facilities, sink, fridge and microwave. The air con isn't great but having a larger room helps. Excellent soundproofing...

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Thank Youngcouple481
Arcimbold_CH, Manager at Dorint An der Messe Basel, responded to this review

Dear Youngcouple481 - Our entire team is proud on your compliments. It has been a pleasure to have you as our guest and we are looking forward to welcoming you back soon again. We hope you had the chance to taste our home made bircher muesli. All our best wishes, Christian Gesslein Assistant Executive Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available

Additional Information about Dorint An der Messe Basel

Address: Schoenaustrasse 10, Basel 4058, Switzerland (Formerly Novotel)
Region: Switzerland > Canton of Basel > Basel
Price Range: $122 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Dorint An der Messe Basel 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Dorint Hotel An Der Messe
Hotel Style:
#18 Family Hotel in Basel
#22 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Dorint An der Messe Basel staff and other travellers.
4 questions
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London, United Kingdom
Chicago, Illinois
over a year ago

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Questions? Get answers from Dorint An der Messe Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The even numbered rooms are more expensive and they face the inner courtyard. The odd numbered rooms face the main street.”
 of 5 bubbles 972richardt, 24 Jan 2017 | Read review
“The road isn't busy / noisy so no preference needed”
 of 5 bubbles Clairey001, 27 Dec 2016 | Read review
“All rooms seemed ok there are no amazing views but it is well worth staying there.”
 of 5 bubbles staustellpatlor, 2 Nov 2016 | Read review
“Ask for he size bed you require/woudl lile at reception”
 of 5 bubbles lad1916, 27 Sep 2016 | Read review
“very standard and clean rooms, best for business trip”
 of 5 bubbles AliZareM, 12 Sep 2016 | Read review
5 of 5