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Swissotel Le Plaza Basel

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#13 of 51 Hotels in Basel
Certificate of Excellence
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701 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Sion
Reviewed 3 days ago NEWvia mobile

The price of the room was so high i thought the room would be spectacular. well, it was very small, stains on the bathroom floor and body hair in the sink. The room looked very old. I've stayed in hotels twice as cheap for a much muuuch better quality. The staff was nice and the location is good but overall...

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Thank Candycaiiine
Mountain Lakes, New Jersey
Reviewed 4 days ago NEWvia mobile

For a hotel in Basel, this hotel had a good sized room. The bathroom was also nicely sized. My experiences in Basel with other hotels have been with much smaller rooms with only a couple of exceptions. As far as walking distance to popular areas, this location is a bit out of the way but for the tram it was...

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Helpful?
Thank DigiChap
Spring Valley
Reviewed 1 week ago

The location is perfect! The carnival was just across the street, St. Clare Catholic Church is only a 5-minute walk from the hotel. We did a lot if walking on the streets, the Marketplatz,in addition to the guided tour by Viking River cruise agent. The hotel room was clean, bed comfortable and quiet.Breakfast was wonderful! Everything was delicious and the...

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Helpful?
Thank Jean P
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Jean P Thank you very much for the lovely feedback about your stay at the Swissôtel Basel. It has been a delight having you here and we appreciate the nice words towards our team members and services. We are happy to hear that you enjoyed our sumptuous breakfast buffet and that you got to experience Basel's traditional Carnival while...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

Very friendly efficient staff nothing was too much trouble.Spacious all around the hotel excellent rooms with all the amenities you could need even a nespresso machine !! Cleanliness is of a high standard. Bed was really comfortable and had the best sleep ever in a hotel and totally peaceful.Breakfast starts from 6.30am and on a Sunday they serve breakfast until...

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Helpful?
Thank Catons
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Catons Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay as well as our breakfast and dedicated team! We hope to welcome you back very soon and wish you a sunny weekend. Best regards Brigitte Fritz General Manager

New York City, New York
Reviewed 1 week ago

A big hotel across from the conference center. The rooms were large and lovely and staff was very helpful. Breakfast was included and had a huge variety. Walking distance to many sites and price is great!

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Helpful?
Thank Risa381
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Risa381 Thank you very much for your great feedback! We are delighted to hear that you enjoyed your stay with us and appreciated our dedicated team. We are looking forward to welcoming you again soon and wish you a wonderful weekend. Best reagrds Brigitte Fritz General Manager

Chippenham, United Kingdom
Reviewed 1 week ago

We have returned again to this wonderful Hotel. The service and helpfulness of the staff remains the same, nothing is too much trouble for them and if they don't know the answer to a question they make sure to find out and let you know. Be sure to take advantage of their great breakfast, not the cheapest but certainly one...

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Helpful?
Thank Helen T
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Helen T Thank you for your visit and your wonderful review! We are delighted to hear that you enjoyed your stay. The whole team is looking forward to welcoming you back soon! Have a great weekend. Best regards Brigitte Fritz General Manager

Reviewed 2 weeks ago via mobile

Walking distance to Novartis. Comfortable rooms, nice restaurant. Walking down to Rhine. Tram and taxi services easily available. Spa and gym is amazing. Food is outstanding. Breakfast spread is awesome. A great place to come back again and again.

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Thank Arjun G
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Arjun G Thank you very much for your great feedback! We are delighted to hear that you enjoyed your stay with us and appreciated our services. We hope to welcome you back very soon! Have a wonderful weekend. Best regards Brigitte Fritz General Manager

Reviewed 3 weeks ago via mobile

I come to Basel for a very important meeting: World Congress of Biosimilar. The travel agency booked the hotel for me. It is a very nice hotel, comfortable, great breakfast, friendly people, great location and very good bad.... That's enough for me!

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Thank Dr. Fábio V
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Dr. Fabio V Thank you very much for your feedback. It's a pleasure to hear that you enjoyed your stay with us! We hope to welcome you back soon and wish you a wonderful weekend ahead. Best regards from Basel Brigitte Fritz General Manager

Tavistock, United Kingdom
Reviewed 3 weeks ago

The hotel staff all spoke English to a high standard, were courteous and helpful. The hotel is very clean and comfortable. The location is great as there is a major tram stop across the road and the hotel supply you with a travel card so that it is free to use them. If you fancy a day out then you...

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Thank 225angus
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear 225 angus Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay with us and that you appreciated the free travel card. We hope to welcome you back soon and wish you a wonderful weekend ahead. Best regards from Basel Brigitte Fritz General Manager

Reviewed 25 October 2016 via mobile

Good hotel . good location .very good hospitality .very clean. Nice activate. Close the senter basel.10 min raning to rhine river.You will not regret your choice.Very friendly staff.Next basel Congress Center 1 minute access

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Thank Mirsadra S
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Mirsadra S Thank you very much for your feedback. We are happy to hear that you enjoyed your stay and the heartfelt service of our dedicated team. We are looking forward to welcoming you again soon here in Basel and wish you a wonderful week. Best regards Brigitte Fritz General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure. ... more   less 

Additional Information about Swissotel Le Plaza Basel

Address: Messeplatz 25 | 4005 Basel, Basel 4058, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $168 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Le Plaza Basel 4.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Hotel Style:
#7 Business Hotel in Basel
#8 Luxury Hotel in Basel
#13 Family Hotel in Basel
#14 Romantic Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Le Plaza Basel staff and other travellers.
10 questions
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St Albans, United Kingdom
5 months ago
Philadelphia, Pennsylvania
Dublin, Ireland
7 months ago

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Questions? Get answers from Swissotel Le Plaza Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3 lifts to all floors”
 of 5 bubbles Catons, 1 Dec 2016 | Read review
“The better rooms will be south facing and on the higher floors. But don't expect adequate storage for your clothing.”
 of 5 bubbles hgreenleaf2, 30 Sep 2016 | Read review
“477 is actually a suite but is excellent for stays longer than a day or two.”
 of 5 bubbles 260isobelg, 7 Aug 2016 | Read review
“Ask for a room facing away from the street so you don't pick up the tram bells.”
 of 5 bubbles drsjewell, 30 Jul 2016 | Read review
“Le Plaza Suite is quite roomy”
 of 5 bubbles 66fredc, 23 Jun 2016 | Read review
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