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Swissotel Le Plaza Basel

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#15 of 51 Hotels in Basel
Certificate of Excellence
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Swissotel Le Plaza Basel
Swissotel Le Plaza Basel
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733 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Le Plaza Basel
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Showing 434: English reviews
MARCH
Reviewed 7 September 2015 via mobile

A very delightful hotel with a modern twist, check in staff very efficient and friendly and all the amenities you require for a smooth transition. The room itself was big enough and the bed delightfully comfortable with a pillow menu for extra comfort whilst sleeping. The bed was a king size bed, modern TV and a lovely coffee making machine....

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Helpful?
1Thank westhamutdfc
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear westhamutdfc Thank you very much for taking the time to give us positive feedback! I was delighted to read that you liked your stay at our hotel! I am happy that you were pleased with your room and our staff. The whole team looks forward to welcoming you back very soon. Please feel free to contact me at any...

Portsmouth, United Kingdom
Reviewed 5 September 2015

Top class hotel, staff always eager to help in anyway they can. Free travel pass for the tram system is invaluable. Good rooms , all well furnished, breakfast very good. Location perfect for transport links and walking distance to all the shops restaurants etc.

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Helpful?
Thank Isobel G
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Isobel G. "Greetings from Basel!" Thank you very much for taking the time to give us positive feedback. I am delighted to hear that you liked your stay at our hotel and you felt very well treated by everyone. The whole team looks forward to welcoming you back very soon. Please feel free to contact me at any time...

Lausanne, Switzerland
Reviewed 20 August 2015 via mobile

I have stayed in many business hotels and in this hotel many times before, and always I am amazed how well they do in adapting to the needs of people staying for work. Perfect reception, parking at the door, great room with coffee machine, fast working free internet, great and fast breakfast. Reception was friendly and professional, Elias and his...

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Helpful?
1Thank Charly_CH
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Charly_CH Thank you very much for taking the time to give us positive feedback! I am delighted to hear that you were very well treated by everyone and you really enjoyed the comfort of our hotel. The whole team looks forward to welcoming you back very soon! Elias and his colleagues send their best and warmest regards to you....

Burlington
Reviewed 19 August 2015

The hotel is very comfortable with great staff that is very helpful. Easy access to the center of Basel as well as trains and the Rhine. We were there in August when the area is a fun place to be. Great place to stay!!!

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
1Thank caseyb147
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear caseyb147 Thank you very much for your feedback! I was delighted about your positive Feedback and have shared it with entire team. The whole team looks forward to welcoming you back very soon! Please feel free to contact me at any time if there is anything we can do for you. Yours sincerely Brigitte Fritz General Manager

Singapore, Singapore
Reviewed 19 August 2015

Good experience at this hotel, without being overly spectacular. I've stayed at most of the other main chain hotels in Basel and this one is by far the best. The rooms are nice and well equipped. The staff are friendly and helpful. Room service and breakfast was also good. The restaurant manager at breakfast (I didn't catch his name) was...

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Helpful?
Thank Iambrenden
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Iambrenden Thank you very much for taking the time to give us positive feedback! I am delighted to hear that you really liked your stay at our hotel and you were very well treated by everyone. The whole team looks forward to welcoming you back very soon! Please feel free to contact me at any time if there is...

Kos, Greece
Reviewed 17 August 2015

An excellent experience from beginning to end. Staff friendly and very helpful. Rooms large and comfortable. Breakfast - amazing. Ideally placed for walking or riding the trams (the free tram pass was most useful) to see the sites. Definitely RECOMMENDED.

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Helpful?
Thank tony21216
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Tony21216 Thank you very much for taking the time to give us positive feedback. I am delighted to hear that you liked your stay at our hotel and you enjoyed the mobility ticket. The whole team looks forward to welcoming you back very soon! Please feel free to contact us at any time if there is anything we can...

London
Reviewed 14 August 2015

Room service and excellent staff definitely recommend Bed was very comfortable and amenities valet parking was easy with the staff help overall a very nice hotel to stay in Basel would go back when in Basel

Review collected in partnership with Swissotel Hotels & Resorts
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Thank 787eleftheriak
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear 787elefheriak Thank you very much for your positive feedback! I am delighted to hear that you liked your stay at our hotel and you felt very well treated by everyone. The whole team looks forward to welcoming you back very soon. Please feel free to contact me at any time if there is anything we can do for you....

Saylorsburg Pa
Reviewed 13 August 2015

My daughter, grandson, and I stayed at this hotel before we went on a Uniworld Rhine River cruise. This is a lovely hotel. The beds are extremely comfortable. The rooms are spacious. The bathrooms are wonderful! We were given slippers and bathrobes. The hotel staff is both gracious and efficient. The hotel is near the center of town. We took...

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Helpful?
Thank Mrs. Helen M
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Mrs. Helen M. Thank you very much for taking the time to give us positive feedback. I am delighted to hear that you felt very well treated by everyone and you really enjoyed the time at the Swissôtel Le Plaza and the city “Basel”. The whole team looks forward to welcoming you back very soon. Please feel free to...

Rotterdam, Zuid-Holland, Netherlands
Reviewed 3 August 2015 via mobile

Room was large and clean. The sauna and fitness are fine, please note that the sauna is mixed and used without bathing clothes. Near the old center, witch is on walking distance. Nearby is an good asian restaurant called Lily and a Starbucks.

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Thank Victor C
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Victor C. Thank you very much for taking the time to give us feedback. I am delighted to hear that you liked your stay at our hotel and you enjoyed our city Basel. The whole team looks forward to welcoming you back. Please feel free to contact me at any time if there is anything we can do for...

Adelaide, Australia
Reviewed 23 July 2015

Stayed here for two weeks as part of the Basel Tattoo cast. Rooms were very comfortable and spacious. Staff were very friendly and efficient and always willing to help us. Enjoyed the buffet breakfasts with the chef cooking us poached eggs, eggs benedict and great omelettes. There is a selection of cereals, fruit juices, breads ( toaster), hot foods, cold...

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Helpful?
Thank Carol W
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Carol W. Thank you very much for taking the time to give us feedback! I am delighted to hear that you felt very well treated by everyone and that you were satisfied with your room. Please feel free to contact me at any time if there is anything we can do for you. Yours sincerely Brigitte Fritz General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure. ... more   less 

Additional Information about Swissotel Le Plaza Basel

Address: Messeplatz 25 | 4058 CH-Basel, Basel 4058, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $167 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Le Plaza Basel 4.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Hotel Style:
#7 Business Hotel in Basel
#9 Luxury Hotel in Basel
#13 Family Hotel in Basel
#14 Romantic Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Le Plaza Basel staff and other travellers.
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Questions? Get answers from Swissotel Le Plaza Basel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Messe facing rooms are with a better view.”
 of 5 bubbles vipulagarwal, 27 Mar 2017 | Read review
“Ask for a mobility pass - good on all local trams”
 of 5 bubbles ElmerSan, 10 Feb 2017 | Read review
“Presidents suite”
 of 5 bubbles peteandangmcomish, 1 Feb 2017 | Read review
“I heard no complaints on any room except for the heat. Everyone seemed to love the baths and beds.m”
 of 5 bubbles 989juliad, 22 Dec 2016 | Read review
“high floors”
 of 5 bubbles dushanko, 13 Dec 2016 | Read review
5 of 5