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Swissotel Le Plaza Basel

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#15 of 51 Hotels in Basel
Certificate of Excellence
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Swissotel Le Plaza Basel
Swissotel Le Plaza Basel
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733 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Kauniainen, Finland
Reviewed 11 February 2015

Swissotel Le Plaza in Basel is well located next to the congress center in Basel. The hotel is high quality and the staff is very polite and professional. - Very nice breakfast buffet. The coffee / tea is served to the table. - Good gym - Nice room with a comfortable bed

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Helpful?
1Thank Mielikki68
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear hsaaria2 Thank you very much for your great feedback! I am more than happy to read that you like our hotel and we are very grateful for your impressions. We are looking forward to welcoming you back soon and in the meantime, please contact us at any time if there is anything we can do for you. Yours sincerely...

Brno, Czech Republic
Reviewed 11 February 2015

excellent location, fine services and Nespresso on room. staff was friendly. good location if you have only few hours to see the city. rich dinner, clean room. wifi everywhere. ironing on room. everything was fine but the Nespresso was super

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Helpful?
Thank GrDan
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Grdan Thank you very very much for your lovely feedback! I am very happy to hear that you liked your stay with us and that we provided everything you needed - especially the Nespresso - to your satisfaction. The whole team is looking forward to welcoming you back very soon! Please feel free to contact us at any time...

San Francisco, California
Reviewed 10 February 2015

I frequently come to Basel for business - the service is exceptional. Concierge staff is terrific. When on a business trip, it is nice when the staff makes you feel at home. I appreciate the fitness area - has all of what one needs for a complete workout while on travel.

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Helpful?
Thank cynthia b
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Cynthia B. Thank you very much for your feedback! We are happy to hear that you are pleased with our service and that we are able to make you feel at home during your stays with us! You are right, our concierge team is incomparable and they all send their greetings to you. We look forward to your next...

Cologne, Germany
Reviewed 8 February 2015

We stay at the Swissotel Basel a lot. More than our own house! The best part is being taken care of by the excellent Concierges. Phillipe, Jeff, Stefan, Alex and the rest will make your stay very enjoyable. Best concierges in the world!

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Helpful?
Thank Jerry727
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Jerry727, It is really nice to read that you are still pleased with our services and that we are able every time to make you fell “like at home” during your stays in with us.! You are right, our concierge team is incomparable and they all send their greetings to you. We look forward to your next visit and...

Reviewed 5 February 2015 via mobile

Swissotel is one of the best hotels in Basel. I like this hotel because it is a high class hotel. The service is very good (Reception, Concierge, Room Service, Rooms, Breakfast, ...etc.). Also, I can't forget the staff. They are so kind, and always welcoming and willing to help. Swissotel is my best hotel (so far) in Basel.

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Helpful?
Thank A_Turjoman
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear A_Turjoman, What a review! Thank you so much for this wonderful review and rating. The Swissôtel Team is looking forward to welcome you here again. All of us look forward to welcome you back. Please do not hesitate to contact me or any member of my team. We would be delighted to assist you with any needs you may...

London, United Kingdom
Reviewed 30 January 2015

Not the cheapest hotel in the City but I am always pleased when I get a reservation there. The staff are helpful, generous sized rooms and good bathrooms, with an excellent breakfast. It's a bed factory, of course, but private and comfortable.

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Helpful?
1Thank Toddy098
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Toddy098, Thank you for your kind words. My team and I are happy to have you here, when you are visiting basel. It is the an honour for us to welcome so many of our guests more than once. Our goal is to be your home away from home and we hope to make you feel at home again...

A TripAdvisor Member
1 review
Reviewed 28 January 2015

Highly comfortable, very well treated, peacefull and nice environment, clean, highly gentle and skilled staff. Conveniently located. Excellente internet access. Nice breakfast. Definitely would stay again.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank A TripAdvisor Member
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Tripadvisor member, Thank you so much for this kind review and all your praise. It is very nice to read, that you appreciated our service and the Swissôtel team suites you. We would be more than happy to welcome you back. Please just let us know if there is anything we can do for you for your next stay....

New York City, New York
Reviewed 24 January 2015

I've been staying at the Swissotel Le Plaza Basel 5-7 times per year for the past three years. My visits range from 2 days 2 weeks. I'm a big fan because of how the staff appraches guests: welcoming, helpful and gracious always. All staff - concierge, reception, restaurant, room service and housekeeping - consistently are lovely in their approach. Not...

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Helpful?
Thank Karen S
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Karen S, Thank you so much for this lovely review. I really appreciate all your praise which I will surely pass on to my team. It`s nice to read that you enjoyed every single stay with us in Basel. Please let us know, if we can do or suggest to you an activity for your next booking. My team...

Bonn, Germany
Reviewed 20 January 2015

The location is perfectly situated to all that Basel has to offer. The staff are very welcoming and friendly! The rooms are comfortable, the health club and sauna large and fuctional. The lobby, bar and restaurant are very convenient. We always enjoy our stay in Basel and are made to feel very welcome here...like home.

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Helpful?
1Thank a b
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear a b, Many greetings along the river Rhein, from Basel to Bonn. It really makes me proud to read, that you enjoyed your stay, our facilities and our warm swiss welcome. These kind of reviews motivate us to continue our jobs in the ambitious and engaged way, like we do. Please do not hesitate to contact any of us,...

Basel, Switzerland
Reviewed 20 January 2015

The Hotel sits in a remarkable yet quiet part of Basel. You can find whatever you need. If not, the staff will find it for you. You will not find a friendlier, more helpful staff anywhere. Period. Go and enjoy.

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Helpful?
Thank M M
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear M M, What a kind review! Thank you so much for your words. It shows us that our offers and services -next to our central location – are more than suitable for our guests. Especially, when guests like you choose us as their “second home” when they are here in Basel. It`s really motivating and I will pass on...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure. ... more   less 

Additional Information about Swissotel Le Plaza Basel

Address: Messeplatz 25 | 4058 CH-Basel, Basel 4058, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $167 - $744 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Le Plaza Basel 4.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Hotel Style:
#7 Business Hotel in Basel
#9 Luxury Hotel in Basel
#13 Family Hotel in Basel
#14 Romantic Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Le Plaza Basel staff and other travellers.
14 questions
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Questions? Get answers from Swissotel Le Plaza Basel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Messe facing rooms are with a better view.”
 of 5 bubbles vipulagarwal, 27 Mar 2017 | Read review
“Ask for a mobility pass - good on all local trams”
 of 5 bubbles ElmerSan, 10 Feb 2017 | Read review
“Presidents suite”
 of 5 bubbles peteandangmcomish, 1 Feb 2017 | Read review
“I heard no complaints on any room except for the heat. Everyone seemed to love the baths and beds.m”
 of 5 bubbles 989juliad, 22 Dec 2016 | Read review
“high floors”
 of 5 bubbles dushanko, 13 Dec 2016 | Read review
5 of 5