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Swissotel Le Plaza Basel

869 reviews
#18 of 52 Hotels in Basel
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Traveller (192)
Room & Suite (154)
Dining (47)
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Overview
  • Excellent47%
  • Very good39%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“business hotel”(27 reviews)
“the congress”(12 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
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Reviews (869)Write a Review
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All reviewsconvention centerbusiness hotelthe congresspillow menuroom servicetram stopnice hotelold townhotel is locatedthe hotel staffperfect staybreakfast buffetswiss hotelacross the riverriver cruiseenjoyed my staycoffee machine
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191 - 195 of 506 reviews
Reviewed 13 December 2015 via mobile

Spent 3 nights at Swissôtel Le Plaza, Basel and was very impressed with the excellent staff. A small misunderstanding during checking in was quickly rectified and we were offered a complimentary drink from the bar. Facilities were clean and breakfast was excellent. A very convenient...More

Thank 743ea
Response from Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza BaselResponded 15 December 2015

Dear Elin A Thank you for your positive feedback. I am delighted to hear that you felt very well treated by everyone and you enjoyed your stay at our hotel. Please feel free to contact me at any time if there is anything we can...More

Reviewed 11 December 2015

Great hotel, with great staff and a fabulous breakfast. Walking distance to the Xmas markets and the town centre. Easy access to the train station for the line to Freiburg, Germany which also has a Xmas market.

Review collected in partnership with Swissotel Hotels & Resorts
Thank U226MBvanessal
Response from Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza BaselResponded 14 December 2015

Dear U226MBvanessal Thank you for taking the time to give us positive feedback. I am delighted to hear that you liked our breakfast and the service of our staff. The whole team looks forward to welcoming you back soon. Warm regards, Brigitte Fritz General Manager

Reviewed 8 December 2015

Great Location, staff, service, & restaurant . I needed a dentist to fix a broken tooth. The concierge staff made an appointment for me with an English speaking dentist, made taxi arrangements for me and had the taxi waiting for me when I walked out...More

Review collected in partnership with Swissotel Hotels & Resorts
Thank K8659DRjackm
Response from Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza BaselResponded 9 December 2015

Dear K8659DRjackm What else can I say, than a «BIG THANK YOU»! I am delighted to hear, that you really liked your stay in our hotel and we did everything to your satisfaction! The concierge team sends their best and warmest regards to you. The...More

Reviewed 7 December 2015

We have just returned from a wonderful 3 night stay at this hotel. We celebrated our 21st wedding anniversary and got a room upgrade to a premier room. What a huge, gorgeous room it was, with fabulous bathroom, a very comfy bed, lots of mod...More

1  Thank Karen332London
Response from Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza BaselResponded 9 December 2015

Dear Karen332London Thank you very much for taking the time to give us positive feedback. I am delighted to read that you liked our rooms and our staff team. It was a pleasure for us to have you here and we look forward to welcoming...More

Reviewed 5 December 2015

A perfect hotel. Literally this is one of the best hotels I have ever stayed in. Not only the rooms are absolutely clean and comfortable, but they are very stylish and they include a coffee machine. The selection of pillows is very convenient, and the...More

Thank María G
Response from Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza BaselResponded 7 December 2015

Dear Hellokittylarue What else can I say than a “BIG THANK YOU”! I am delighted to hear that you enjoyed your stay in our hotel. It is a pleasure for us to receive feedback like yours. The whole team looks forward to welcoming you back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$126 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Basel
#7 Business Hotel in Basel
#10 Luxury Hotel in Basel
#14 Romantic Hotel in Basel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Basel
#7 Business Hotel in Basel
#10 Luxury Hotel in Basel
#14 Romantic Hotel in Basel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (192)
Room & Suite (154)
Dining (47)
Pool & Beach (1)
Amenities (26)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Michalstern
17 August 2017|
AnswerShow all 5 answers
Response from Marla A | Reviewed this property |
We were there less than a month ago and did not see any evidence of ongoing work.
1
Vote
Neofelis
12 February 2017|
AnswerShow all 7 answers
Response from BB111 | Reviewed this property |
when I stay there I use the valet parking, they give you a discount if you stay for more than one week
1
Vote
Pat D
23 January 2017|
AnswerShow all 5 answers
Response from Constance C | Reviewed this property |
Yes, taxis are available outside the hotel (down the street to the right a bit). Or, if you have a very early flight, the front desk can book you a taxi for a specific time (no extra cost).
2
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123456
Room Tips
"Ask for quiet room"
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"I always ask for a high floor and not close to elevator"
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"i was in 4 th floor and was quiet and nice"
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"Ask for a quiet room!"
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