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Hotel Basel

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#6 of 51 Hotels in Basel
Certificate of Excellence
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Hotel Basel
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853 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Whistler, BC
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2016

We arrived in Basel very late I the evening without accommodation. We were travelling with 2 children and needed to find something quite quickly. the receptionist went out of her way to find us a room that would work for our family which was clean, roomy and had everything we would need. Great location and friendly staff.

Helpful?
Thank vanDongenFamily
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear vanDongenFamiliy Thank you so much for rating us here. We really like! We are glad that you liked your stay with us. Best regards Your Hotel Basel Team More 

Timbuktu, Mali
Level Contributor
149 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 September 2016

Rooms are on the small size scale. You need to open the window to be able to stop the incessant nauseating air condition. Of course, you then get woken up by the local rubbish collection cart at 6 am. At reception you get told, the contents of the minibar is free - that is a small coke, two small bottles... More 

Helpful?
Thank abcdefghijklmnop683
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear abcdefghijklmnop683 Thank you for rating us. We are really sorry that you did not like your stay with us and hope we get a second chance for your first impression. Best regards Your Hotel basel Team More 

Houston, Texas
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 August 2016

Booked a junior suite which turned out to be a very large and nice room by European standards. Bed was comfortable and room was quiet. The wifi did not work the first day but after we reported it to the front desk it was fixed. The mini frig came with the room cost and breakfast was good. Only quality gaps... More 

Helpful?
Thank wfhoscar
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear wfhoscar Thank you for rating us. We really do appreciate your effort. Best regards Your Hotel Basel Team More 

NJ
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 August 2016

My husband and I stayed here for 3 nights in August, and we were impressed with the hotel and the staff. Our room was clean and comfortable. The hotel staff went out of their way to be helpful. We really hated to leave!

Helpful?
Thank bs7439
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear bs7439 Thank you for your nice words. We really do appreciate that you rated us. Best regards Your Hotel Basel Team More 

New Jersey
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2016 via mobile

Stayed for two nights based on the rate from hotel.com. Rate did not include breakfast. Went from the train station to the hotel by cab. Room was pretty good, but there was a constant "hum" which was a bit annoying. Room came with a free glass of processo at the bar, and the contents of the mini bar was included.... More 

Helpful?
Thank NewJerseyBill
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear NewJerseyBill Thank you for your nice rating. We like! Best regards Your Hotel basel Team More 

Winnersh, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2016

Stay in Hotel Basel to celebrate my recent wedding anniversary. The hotel made it very special by decorating our room in red roses, Swiss chocolates & free drinks on the night of our arrival. Staff were friendly & welcoming. Brilliant locations to explore Basel, close to river Rhine and right in the heart of old town. Highly recommend to anyone... More 

Helpful?
Thank Bozena_12
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear Bozena_12 Thank you for your nice Review. Hope to welcome you soon again. Best regards Your Hotel Basel Team More 

1 review
Reviewed 16 August 2016

This hotel is lovely and the staff go the extra mile to make your stay special. The room was large (we upgrade) with good air conditioning which was important for the hot August day. The linens were scrumptious.

Helpful?
Thank Diane M
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear Diane M Thank you so much for your nice rating. We like! Best regards Your Hotel Basel Team More 

Melbourne
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 15 August 2016 via mobile

A perfect location which is close to the river and in the old township. Lots of shops and restaurants nearby. A cute hotel, with very helpful staff. We had left a backpack in a taxi and they were great at phoning the taxi companies and helping us get it returned. Highly recommend it.

Helpful?
Thank czardas
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear czardas Thank you so much for your nice rating. That does really help us and future guests. Best regards Your Hotel Basel Team More 

Fareham, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2016 via mobile

This was my second stay at this hotel and I felt this time I should write a review. The hotel itself and staff are really good with th staff being very helpful. Each room has a fridge with complementary desk ( water/beer/coke) which is a nice touch. The room comes with a local transport pass so you can get around... More 

Helpful?
1 Thank 10-threes
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear 10-threes Thank you so much for rating us. We really like! Hope to see you soon again. Best regards Your Hotel Basel Team More 

Wichita, KS
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 10 August 2016 via mobile

Loved this cozy, updated hotel! Great front desk staff, super helpful. We loved the view, the location and the yummy breakfast! Make sure you have breakfast! Free drink ticket, ticket for the tram and comfy room with free internet! Great stay!

Helpful?
1 Thank goict
HotelBasel, Leiter Öffentlichkeitsarbeit at Hotel Basel, responded to this review

Dear goict Thank you so much for your nice comment and your rating. Hope to see you soon again. Best regards Your Hotel Basel Team More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The personally owned and managed Hotel Basel is situated in quiet yet central old town location. Pedestrian area with permitted access by car for hotel guests anytime. With 72 rooms furnished in a modern yet classic style, conference and event facilities and two cosy restaurants. ... more   less 

Additional Information about Hotel Basel

Address: Muenzgasse 12, Basel 4001, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: $201 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Basel 4*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#1 Family Hotel in Basel
#2 Romantic Hotel in Basel
#4 Luxury Hotel in Basel
#5 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Basel staff and other travellers.
24 questions
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See all questions (24)

Questions? Get answers from Hotel Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“please ask for a quiet room”
 of 5 bubbles Raeber-Mendez, 13 Nov 2016 | Read review
“Excellent location”
 of 5 bubbles dougal65, 9 Nov 2016 | Read review
“I wish I knew”
 of 5 bubbles abcdefghijklmnop683, 1 Sep 2016 | Read review
“We chose a larger room.”
 of 5 bubbles bs7439, 25 Aug 2016 | Read review
“Room overlooking the street!”
 of 5 bubbles Bozena_12, 23 Aug 2016 | Read review
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