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Hotel Kreuz Bern

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Hotel Kreuz Bern
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330 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Level Contributor
163 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 3 weeks ago

Unfortunately under maintenance when I booked my single night there (the Hotel could have given me a heads-up in advance). Helpful and very friendly staff at the front desk are a great first impression. Rooms have a very modern feeling, while the hotel seems to be a bit old. In fact, everything inside seems new, modern and efficient. Workers started... More 

Thank marklaseve
Roger B, Geschäftsführer at Hotel Kreuz Bern, responded to this review

Dear guest. Thank you for your comment. We are happy that you enjoyed your stay. Your feedback about our friendly staff makes us happy. It would be a pleasure to welcome you again. Kind regards from Bern Julia Allemann, Hotel Kreuz Bern More 

Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 September 2016 via mobile

This is a modest hotel and my single room could not have been more single: tiny, with a bed maybe 2.5 feet wide against the wall. But everything was clean and modern and the hotel's location is unbeatable: walkable from the railway station pulling a suitcase, yards from the Swiss parliament, an easy walk to the old city and across... More 

1 Thank CreditcardandID
2 reviews
Reviewed 26 September 2016

It was a bit of a rundown hotel.Nothing awful, but I wouldn't stay here again. Some of the pictures made the place look really modern and clean, and maybe some of the rooms are, but ours was sub-par. Not that great of an experience as I was hoping to have. Dirty walls, dirty carpet, weird layout.

Thank Jade R
Oregon coast
Level Contributor
74 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 23 September 2016

This hotel is very conveniently located ... on a large plaza surrounded by all kinds of restaurants and where a shopping fair is set up on some mornings (OK, that part makes some noise). Short walk to the main street where the trams run. Only a couple blocks from the train station (once you figure out the correct way to... More 

Thank ljr88888
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2016

I stayed for one night. The room has the basic amenities and it was clean. Although this hotel is right at the city center, it was not too noisy at night (on the top floor). Breakfast was alright, the basic buffet was provided in good quality. I would recommend it for short stays only

Thank paogv_29
Adelaide, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2016

Unknowingly we arrived in Bern on the same day as one of the days of The Tour de France. When we asked at reception about where we could go to view the race we were told it wasnt in the city and would have to go a long way out. So we contented ourselves wih a walk down the Main... More 

Thank Ann D
Roger B, Geschäftsführer at Hotel Kreuz Bern, responded to this review

Dear guest. Thank you for your rating. We are sorry that you were not served as requested from our staff. We give our best that our employers are trained well. We are also sorry about the noise from our renovations. We give our best, that all guests are well informed before they arrive. Unfortunately it isn't possible to renovate a... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 July 2016

I selected this place, as I needed an option near the train station with reasonable prices. This fit that bill. It is clean and has the basic amenities, though the beds are really not very comfortable and a single room is not for the claustrophobic. Breakfast was nice, though, as were the views from the small roof top terrace.

Thank Txxxxxxxxxx
Rome, Italy
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2016

close to train station within 8 mins walking distance near to city centre and shopping street close to clock tower and bell rings every hour even at night time...so you may not sleep very well in mid-night good food choices in breakfast and hot coffee served to each table no air conditioning..so in summer time...how to get to sleep ?

Thank chan d
Roger B, Geschäftsführer at Hotel Kreuz Bern, responded to this review

Dear guest, thank you for your comment. We regret that you couldn’t sleep well. Because our Hotel is situated in the City Centre it's sometimes inevitable that you hear some noise from the streets in your room. Please let us know your concern at the next booking. We will try to arrange a room to the back side of the... More 

Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 18 June 2016

Very basic with a small bathroom and a safe in the wardrobe. Booked a double, got a twin with beds that couldn't be put together due to the shape of the room. Coffee and tea station on level 4, games on level 3, laundrette on 2 (CHF 12). A small gym is on top level and you can access the... More 

1 Thank Zembak
Level Contributor
14 reviews
3 hotel reviews
Reviewed 29 March 2016 via mobile

Super average and nothing traditional except the outside. The inside is just old and not very comfy. Even though I'm Swiss, I feel they charge a lot just for the location. The desk girl was very nice but she made us book the room online because we found a cheaper price that the one advertise at the desk and she... More 

Thank P4t4plume

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
This beautiful old townhouse is just a short walk from the main railway station and "Bundeshaus" parliament building. Whether a day's shopping in the historic arcades or a mixed cultural offer. Almost everything is within easy walking distance. Guests can enjoy the various day rooms, small gym and free use of the Internet terminal. FREE W-LAN connections are also available throughout the hotel and at the restaurant. And there are wonderful views of the old town and the Alps from the roof terrace of the Kreuz Bern. ... more   less 

Additional Information about Hotel Kreuz Bern

Address: Zeughausgasse 41, Bern 3000, Switzerland (Formerly Kreuz Swiss Q Hotel)
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $192 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Kreuz Bern 3*
Number of rooms: 103
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Also Known As:
Kreuz Swiss q Bern
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Kreuz Bern staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a city, so there is street noise, but it did not bother us.”
 of 5 bubbles susanbmsp, 8 Nov 2015 | Read review
“top floor, has a small gym near by, terrace nothing special but worth checking out for a bird view of bern.”
 of 5 bubbles tommyy49, 3 Sep 2015 | Read review
“Don't stay here in summer.”
 of 5 bubbles cherylcats, 29 Aug 2015 | Read review
“ask for a quiet room”
 of 5 bubbles Twerry, 10 Jul 2015 | Read review
“Ask for an inside room away from the street, if construction is still in progress outside.”
 of 5 bubbles bartmankc, 10 Jun 2015 | Read review
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