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Hotel Kreuz Bern

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Hotel Kreuz Bern
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339 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Reviewed 4 weeks ago

We stayed here for two days in December to visit the Old Town and Christmas Markets. The staff at the front desk was extremely helpful in terms of where to eat and how to get around. They also explained where to go to report that I lost my phone on the train. The room was large with good wifi and...

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Helpful?
Thank BevMoss
Roger B, Geschäftsführer at Hotel Kreuz Bern, responded to this review

Dear guest. Thank you for your Feedback. We are very happy to read that you enjoyed your stay in our Hotel with our breakfast and our staff. We hope to welcome you again in our hotel. Kind regards from Bern Julia Allemann, Hotel Kreuz Bern

Community of Madrid, Spain
Reviewed 4 weeks ago via mobile

We came to this hotel for a couple of days and we stayed at room #420. The room was furnitured with the basics and two single beds. The best part of the room was the view over the Weisenhausplatz. The restroom was fine, a large bath and hairdryer. The cleaning is outstanding and the staff is kind and willing to...

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Helpful?
Thank javiaranda76
Roger B, Geschäftsführer at Hotel Kreuz Bern, responded to this review

Dear guest. Thank you for your rating. We are happy to read that you enjoyed your stay in our Hotel. We hope to welcome you again in our hotel. Kind regards from Bern Julia Allemann, Hotel Kreuz

Ecuador
Reviewed 7 November 2016

Unfortunately under maintenance when I booked my single night there (the Hotel could have given me a heads-up in advance). Helpful and very friendly staff at the front desk are a great first impression. Rooms have a very modern feeling, while the hotel seems to be a bit old. In fact, everything inside seems new, modern and efficient. Workers started...

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Helpful?
Thank marklaseve
Roger B, Geschäftsführer at Hotel Kreuz Bern, responded to this review

Dear guest. Thank you for your comment. We are happy that you enjoyed your stay. Your feedback about our friendly staff makes us happy. It would be a pleasure to welcome you again. Kind regards from Bern Julia Allemann, Hotel Kreuz Bern

Reviewed 27 September 2016 via mobile

This is a modest hotel and my single room could not have been more single: tiny, with a bed maybe 2.5 feet wide against the wall. But everything was clean and modern and the hotel's location is unbeatable: walkable from the railway station pulling a suitcase, yards from the Swiss parliament, an easy walk to the old city and across...

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1Thank CreditcardandID
Reviewed 26 September 2016

It was a bit of a rundown hotel.Nothing awful, but I wouldn't stay here again. Some of the pictures made the place look really modern and clean, and maybe some of the rooms are, but ours was sub-par. Not that great of an experience as I was hoping to have. Dirty walls, dirty carpet, weird layout.

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Helpful?
Thank Jade R
Oregon coast
Reviewed 23 September 2016

This hotel is very conveniently located ... on a large plaza surrounded by all kinds of restaurants and where a shopping fair is set up on some mornings (OK, that part makes some noise). Short walk to the main street where the trams run. Only a couple blocks from the train station (once you figure out the correct way to...

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Thank ljr88888
Switzerland
Reviewed 12 August 2016

I stayed for one night. The room has the basic amenities and it was clean. Although this hotel is right at the city center, it was not too noisy at night (on the top floor). Breakfast was alright, the basic buffet was provided in good quality. I would recommend it for short stays only

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Thank paogv_29
Adelaide, Australia
Reviewed 7 August 2016

Unknowingly we arrived in Bern on the same day as one of the days of The Tour de France. When we asked at reception about where we could go to view the race we were told it wasnt in the city and would have to go a long way out. So we contented ourselves wih a walk down the Main...

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Helpful?
Thank Ann D
Roger B, Geschäftsführer at Hotel Kreuz Bern, responded to this review

Dear guest. Thank you for your rating. We are sorry that you were not served as requested from our staff. We give our best that our employers are trained well. We are also sorry about the noise from our renovations. We give our best, that all guests are well informed before they arrive. Unfortunately it isn't possible to renovate a...

Reviewed 11 July 2016

I selected this place, as I needed an option near the train station with reasonable prices. This fit that bill. It is clean and has the basic amenities, though the beds are really not very comfortable and a single room is not for the claustrophobic. Breakfast was nice, though, as were the views from the small roof top terrace.

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1Thank Txxxxxxxxxx
Rome, Italy
Reviewed 23 June 2016

close to train station within 8 mins walking distance near to city centre and shopping street close to clock tower and bell rings every hour even at night time...so you may not sleep very well in mid-night good food choices in breakfast and hot coffee served to each table no air conditioning..so in summer time...how to get to sleep ?

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1Thank chan d
Roger B, Geschäftsführer at Hotel Kreuz Bern, responded to this review

Dear guest, thank you for your comment. We regret that you couldn’t sleep well. Because our Hotel is situated in the City Centre it's sometimes inevitable that you hear some noise from the streets in your room. Please let us know your concern at the next booking. We will try to arrange a room to the back side of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
This beautiful old townhouse is just a short walk from the main railway station and "Bundeshaus" parliament building. Whether a day's shopping in the historic arcades or a mixed cultural offer. Almost everything is within easy walking distance. Guests can enjoy the various day rooms, small gym and free use of the Internet terminal. FREE W-LAN connections are also available throughout the hotel and at the restaurant. And there are wonderful views of the old town and the Alps from the roof terrace of the Kreuz Bern. ... more   less 

Additional Information about Hotel Kreuz Bern

Address: Zeughausgasse 41, Bern 3000, Switzerland (Formerly Kreuz Swiss Q Hotel)
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $199 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Kreuz Bern 3*
Number of rooms: 103
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Also Known As:
Kreuz Swiss q Bern
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Kreuz Bern staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the street are noisy with the window open, but fine if it is shut.”
 of 5 bubbles BevMoss, 20 Dec 2016 | Read review
“This is a city, so there is street noise, but it did not bother us.”
 of 5 bubbles susanbmsp, 8 Nov 2015 | Read review
“top floor, has a small gym near by, terrace nothing special but worth checking out for a bird view of bern.”
 of 5 bubbles tommyy49, 3 Sep 2015 | Read review
“Don't stay here in summer.”
 of 5 bubbles cherylcats, 29 Aug 2015 | Read review
“ask for a quiet room”
 of 5 bubbles Twerry, 10 Jul 2015 | Read review
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