Best Western Plus Hotel Bern

Best Western Plus Hotel Bern

Snack at the roof top bar.
Traveller (49)
Deluxe Zimmer
Room & Suite (39)
Restaurant
Dining (2)
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C$266
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About

4.5
#11 of 32 hotels in Bern
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Berne,BE, the Best Western Plus Hotel Bern is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Wine / champagne
Rooftop bar
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Refrigerator
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Green
City View
Languages Spoken
English, French, Spanish, German and 2 more

Location

Zeughausgasse 9, Bern 3011 Switzerland
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Belp Airport
EuroAirport Swiss
71.7 km
See all flights
Bern Station
6 min
4.5
4.5 of 5 bubbles126 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Best Western Plus Hotel Bern garners praise for its cleanliness and modern vibe, with numerous travelers impressed by the immaculate rooms and swift service. The hotel's amenities, including the rooftop bar with its stunning views, add to the comfort, although room privacy has been noted as a concern. Its prime location in Bern's old city is consistently lauded, offering easy access to attractions. While opinions on value vary, guests frequently applaud the spacious rooms and the exemplary service, with staff earning recognition for their helpful and friendly demeanor.
Location
Central
Atmosphere
Modern
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed

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126Reviews26Q+A8Room tips
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Detailed Reviews
THS2010 wrote a review Oct 2020
London, United Kingdom91 contributions132 helpful votes
5.0 of 5 bubbles
This hotel epitomizes what often makes Best Western excellent value in Europe. Staff were very friendly and helpful (although one local restaurant recommendation wasn't very good), room and surroundings werer super clean and felt new (not sure if the property was recently renovated but it sure felt like it) and room amenities first class. The restaurant was very good for breakfast and one dinner but note that on Sundays there is nothing else open nearby. With a great location right in the centre of the city (and next door to a supermarket) this was a great stay and amongst the best value of our travel in Switzerland.
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Date of stay: October 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Marketing at Best Western Plus Hotel Bern
Responded Oct 28, 2020
Dear THS2020, WOW thank you overmuch for this fantastic feedback regarding your stay at the Best Western Plus Hotel Bern. We are pleased to read that you were fully satisfied with you stay and our service. Lovely that you felt comfortable and welcome by our staff and atmosphere. And yes, our hotel is new renovated in 2019/2020. We would be happy to see you again during your next trip to Berne. Warm regards - your Hotel Bern Team.
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FlowerLover77 wrote a review Jul 2022
Houston, Texas365 contributions41 helpful votes
+1
5.0 of 5 bubbles
This is a great hotel right in the middle of old town Bern. There are two parking options, one is an underground parking lot about 3 minutes away (walking) and makes sense if you are parking between 5 PM and 9 AM the next day (it costs $18) and the second option is another underground parking lot That is seven minutes away (walking) that makes sense if you’re parking for 24 hours (it costs $28 for 24 hours). In either case, it has very good restaurant indoors with an outdoor seating area, the hotel and restaurant workers are very helpful and speak fine English, and the room is very clean. We had room 433 and they said it was one of the biggest ones in that class of room. It seemed like a queen size bed (based on US sizes). I would definitely stay there again because it is centrally located Two lots of things in Old Town Bern. There is a self-serve laundromat called Jet Wash that is about a seven minute drive away from the hotel.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern
Responded Jul 15, 2022
Dear FlowerLover 77, thank you kindly for your for outstanding review. We are pleased to hear that you have fully enjoyed your stay with us. We hope to have the pleasure to welcome you once again. - Your Team Hotel Bern
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Kayjayell wrote a review Mar 2021
Wicklow, Ireland397 contributions113 helpful votes
5.0 of 5 bubbles
As the heading says when we finally found this hotel after a few wrong turns from Google Maps it turned out to be close to everything and not difficult to find at all. Historically it’s a gem as it was originally a Volkshaus which is a trade union house where members could go for meetings, a meal a chat or just a bath back in the late 19th century. A book in the room traces the history back to the buildings foundation which was great to read if you like history.

It’s in the centre of the old town and close to the main monuments and shopping areas. The restaurant was excellent with a lovely array of dishes available during Covid which made a nice change. Everything served was perfectly cooked and served with a smile and it was reasonable by Swiss standards.

Breakfast in the same restaurant was continental and I think you could ask for a hot breakfast but we weren’t offered this as an option which was the only issue we had in this hotel.

Rooms are clean bright contemporary and well maintained and well stocked with tea coffee a mini bar etc. Everyone we met was friendly especially the young girl in reception who was so helpful and unbelievably happy every time we met her so find out who she was and thank her for us.

Like I said at the start I loved this hotel, where it was how friendly it was it’s history and the food so what else do you want from a hotel?
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern
Responded Mar 29, 2021
Dear Karl L, thank you very much for your stay in our hotel and for taking the time to write this fantastic feedback. We are glad to see that you were content with your room and with the service our staff provided during your time with us. Receiving honest feedback from our guests is vitally important to us. Also, it is helpful for prospective guests in order to choose a hotel in Bern. We hope to welcome you back for another stay in the future. Best regards - Your team hotel Bern
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Jeffrey C wrote a review Jun 2023
9 contributions2 helpful votes
5.0 of 5 bubbles
Friendly, comfortable local four-star hotel. I'm in a business room with two single pushed together, and a balcony overlooking tile roofs. In a city where space doesn't seem to be at as much of a premium as some other European cities, this hotel feels spacious. Bathroom amenities are plentiful. The bed is comfortable, and the pillows better than many hotels. The location is perfect -- literally steps away from the Zytglogge and the main street of the Altstadt. This property is a fine option at a price point between the grand hotel on the hill, and a pensione.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: The breakfast room has two buffets, one hot and one cold, but you won't see the hot buffet, so ASK.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern
Responded Jun 19, 2023
Dear 636jeffreyc, thank you kindly for your recent visit and outstanding review. We are pleased to hear that you could enjoy your stay with and we are happy to share the feedback with the whole team. It would be great to welcome you again on another occasion. - Your Team Hotel Bern
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Athens85 wrote a review Jul 2022
Paradiso, Switzerland1,572 contribution199 helpful votes
+1
5.0 of 5 bubbles
This hotel is located downtown in the city of Bern. All the majors’ landmarks of the Swiss Capital can be easily reached on foot. If you arrive by car, a parking is located 3-4 minutes on foot from the hotel with a special price for hotel guests. Even if you are coming by train in 10 minutes, you can reach Bern main station. We booked a Deluxe Room that was very modern and comfortable with a small balcony. I believe the hotel was recently renewed. Rituals products in the bathroom are a plus! Breakfast was also very good with a great choice. I strongly recommend this hotel for a stay in Bern.
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Date of stay: June 2022
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Deluxe Room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Member_France wrote a review Aug 2021
france302 contributions199 helpful votes
4.0 of 5 bubbles
We spent one night in this hotel and loved its location in the beautiful old town. Our room was not too big but nice and functional. Next time we will ask for a room at the back, as we like to sleep with open windows, and the noise from the street was quite loud. What is really a pity is that the rooftop bar was not open, so we did not get to enjoy the view, which was one of the reasons for which we chose this hotel.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern
Responded Aug 25, 2021
Dear Member_France - Thank you for your feedback. We are very happy tho hear, taht you enjoyed your stay buy us and that you will come back maybe again. Our rooftop bar is only on sundays close. We regret that they were not up on the other day. See you hopfully soon again. - Your team Hotel Bern
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J G del Rosario wrote a review Oct 2023
Manila, Philippines559 contributions284 helpful votes
4.0 of 5 bubbles
Best Western Plus, which used to be Hotel Bern, is strategically located on the fringe of the Bern Old Town. In front of it is the French Church and to the side is KornHaus. The hotel itself is narrow but deep, with a very small lobby. We were given a room in their ‘annex’, a standalone structure inside the block, where you had to cross the terrace of the original hotel, then climb up a short flight of stairs to the newer structure. There were only nine rooms in this annex since the rooms were ‘suites’, with a bedroom and a living room, both with doors, separated by a hallway that included the door, the T&B, the washbasin, and the wardrobe-safe-ref cabinet.

In the living room is a sofa bed with a TV screen on the opposite wall, and the work table with chair under the TV screen, plus a small coffee table. What was impressive were the BBC channels, in addition to CNN and CNBC. The T&B was pretty small. The wash basin was outside, opposite the T&B sliding door. The bedroom had its own TV screen. We didn’t appreciate the low ceiling. The AC was centralized. There were two floor lamps that didn’t seem to work.

Breakfast was on the restaurant on the lower ground. They had no custom egg service but at least they had fried eggs in addition to scrambled and hard-boiled options.
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Date of stay: October 2023
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern
Responded Oct 27, 2023
Dear JGR001, thank you for your recent visit and detailed feedback about your stay. We are pleased to hear that you could enjoy your stay with us overall. It would be a pleasure to welcome you again on another occasion. Kind regards, Team Hotel Bern
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joe_desourdie wrote a review Aug 2022
Hamilton, Canada1 contribution
5.0 of 5 bubbles
The location is amazing less than 5 minutes away from old town and a bunch of restaurants and activity. Hotel was very clean and the bathroom was very nice. Price was very reasonable compared to other options and well worth the money. Some reviews said it was loud but I did not have that problem at all- was very quiet our entire stay. Breakfast is very expensive though so be prepared to eat elsewhere in the morning.
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Review collected in partnership with Best Western
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern
Responded Aug 19, 2022
Dear Joe. Thank you for staying with us and taking your time to write us an feedback. We are happy to hear, that you enjoyed your stay in our hotel! - Your Team Hotel Bern
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Nicholas wrote a review Jan 2023
New Jersey36 contributions2 helpful votes
+1
4.0 of 5 bubbles
Visited here after Christmas 2022 for 5 nights and we had a wonderful stay. The hotel is very up to date with high quality finishes, comfortable bedding and a great shower. The rooms were a bit small but did have a great closet to unpack into. I would have appreciated an included breakfast offering or just some morning snacks in lieu of the paid full sit down service. We both would certainly stay again.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern
Responded Jan 11, 2023
Dear Advenure09873073498, thank for recent visit and feedback about your stay. We are pleased to hear that you could enjoy your stay with us. We hope to welcome you once again on another occasion. - Your Team Hotel Bern
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Report response as inappropriate
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Traveller376 wrote a review Oct 2022
Toronto, Canada210 contributions154 helpful votes
4.0 of 5 bubbles
The biggest benefit of this hotel is its central location. It is close to the clock tower and is surrounded by many restaurants and shops. It is within walking distance of the train station. The rooms are small but comfortable and clean. The use of light colored wood in the hotel brightens it up and is calming. We didn’t have breakfast here so I can’t comment.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Plus Hotel Bern, Gästeservice/Empfang at Best Western Plus Hotel Bern
Responded Nov 1, 2022
Dear Traveller376, thank you for your recent visit and feedback about your stay. We are pleased to hear that you could fully enjoy your stay with us. We hope to welcome you once again on another occasion. - Your Team Hotel Bern
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FlowerLover77 asked a question Jul 2022
Houston, Texas365 contributions41 helpful votes
Do you have laundry facilities for guests to use?
stephen B asked a question Oct 2021
Kingston-upon-Hull, United Kingdom
hi does this hotel have any rooms with a bath and not a shower?
Answer from Peter S
Rotkreuz, Switzerland14 contributions8 helpful votes
Sorry, cannot help you, we only stayed there once and for one night only. Please ask the hotel direct.
emma j asked a question Feb 2020
Cork, Ireland130 contributions102 helpful votes
Hi, staying next week on a business trip. Does the hotel have a gym / fitness suite?
Answer from Hotel Bern
Bern, Switzerland
Dear Emma, thanks for you message. Unfortunately we do not have a gym or fitness suite. Regards - Hotel Bern
MarggyCanberra asked a question Sep 2019
Canberra, Australia637 contributions214 helpful votes
I would like to contact this hotel directly. Does anyone have an email address for them? Thank you.
Answer from Hotel Bern
Bern, Switzerland
dear Marggy, you can contact us direcly reception@hotelbern.ch. Our homepage is hotelbern.ch. For further questions please don't hesitate and contact us. Regards - Claudia
SilvioW asked a question Jul 2019
Santos, SP1,031 contribution232 helpful votes
When the hotel renovation will end?
Answer from Hotel Bern
Bern, Switzerland
Dear thirdstar Thank you for your request. The renovation will end in march 2020. Best wishes from Bern. Your Hotel Bern Team
jamaplus wrote a tip Feb 2024
Worcester, Massachusetts86 contributions72 helpful votes
5.0 of 5 bubbles
"Definitely book a deluxe room if more than one person staying. "
Read full review
AngusMilly wrote a tip Dec 2023
232 contributions32 helpful votes
4.0 of 5 bubbles
"Coop supermarket very close by which is very handy"
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Astrid_bg wrote a tip Aug 2023
Los Angeles, California102 contributions55 helpful votes
5.0 of 5 bubbles
"Garage parking"
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Sam C wrote a tip Jul 2023
Hong Kong, China151 contributions45 helpful votes
4.0 of 5 bubbles
"It will be a bit tricky if you got heavy luggage and being offered in the side building. May need to request one in the main building then"
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Jeffrey C wrote a tip Jun 2023
9 contributions2 helpful votes
5.0 of 5 bubbles
"The breakfast room has two buffets, one hot and one cold, but you won't see the hot buffet, so ASK."
Read full review
Not the right property for you?
There are more places to choose from in the Bern area.
PRICE RANGE
C$258 - C$342 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Bern Hotel
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
116
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Hotel Bern - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Plus Hotel Bern
Which popular attractions are close to Best Western Plus Hotel Bern?
Nearby attractions include Old City (0.3 km), Bern Minster (0.4 km), and Parliament Building (0.3 km).
What are some of the property amenities at Best Western Plus Hotel Bern?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Plus Hotel Bern?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Hotel Bern?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Hotel Bern?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Best Western Plus Hotel Bern?
Conveniently located restaurants include Noumi, Wein & Sein, and Mille Sens.
Is Best Western Plus Hotel Bern located near the city centre?
Yes, it is 0.2 km away from the centre of Bern.
Are any cleaning services offered at Best Western Plus Hotel Bern?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Hotel Bern?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Hotel Bern offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Hotel Bern?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
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