We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN Hotelbern

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
BEST WESTERN Hotelbern
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

408 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Hotelbern
See the most recent reviews
Showing 192: English reviews
Los Gatos, California
Reviewed 22 October 2016

Located just outside the wall of Old Bern, this hotel is central to the entire town. Great service from a friendly staff. Modern furnishings add space to a modest sized room. We wished the bed was softer, but with all the walking we did, we still slept well.

 Report
Helpful?
Thank czechago
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Czechago We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as...

Sao Paulo, SP
Reviewed 19 October 2016

In the Middle of the old Town, it is easy to walk a round, and see the great city, full of charming places. The room was grest, people on the hotel's reception were very kind and helpfull, i really enjoy my stay.

 Report
Helpful?
Thank cristina c
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Cristina C Thank you for your stay and the following review on tripadvisor. It is a pleasure to hear that you have had an enjoyable stay with us and we thank you very much for sharing your feedback with us! We looking forward to welcome you again in our hotel. Warm regards Claudia Mende - Sales & Marketing

London, United Kingdom
Reviewed 12 October 2016 via mobile

Pleasant stay. No issues.lovely room, most importantly Sleptwell. location is great, walking distance to all attractions and bern train station. Plenty of options to eat and drink. Trams stops minutes away.

 Report
Helpful?
Thank vishalBDS
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear VishalBDS We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as...

Redmond, Oregon
Reviewed 5 October 2016

We enjoyed our one night stay at the Hotel Bern. Our room, though not large, was comfortable and clean. The decor was modern and fit with the style of the hotel. The welcome at reception was excellent and we found the staff helpful with tourist sites, parking etc. We also enjoyed a very nice dinner in the hotel restaurant. This...

 Report
Helpful?
Thank Mike_B52033
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Mike_B52033 Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much looking...

West Chiltington, United Kingdom
Reviewed 29 September 2016 via mobile

Hotel is in a very good location with direct access to the cosmopolitan shopping area of downtown Bern. Negative aspect is that there is no parking available and you have to park in a local public car park which hits you for swfrcs40 for an overnight stay. That quite a bit just to park your car at this hotel. Wireless...

 Report
Helpful?
Thank Paul M
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Paul Thank you for being our guest during your recent visit to Berne. We appreciate your decision to share your valued feedback with us via tripadvisor. We are pleased you enjoyed our location. Unfortunately we have no own parking facilities but hotel guests benefit from reduced rates at the nearby Metro car park for CHF 15.00 per night (from...

Pristina, Kosovo
Reviewed 23 September 2016

Right in the middle of town, walking distance from the station and close to the old city, and the river. We had a very bright and cheery room, quite spacious and with a balcony. In the 1914 Volkshaus - largely gutted apart from the facade. Very helpful staff, and a free public transport ticket as a bonus.

 Report
Helpful?
Thank diggadoo
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much looking...

Ennetbuergen, Switzerland
Reviewed 18 September 2016 via mobile

Local and got accessible location in the city center of Bern. Nice location and very tasty finger food, kind and nice service personal. So recommendable place in Bern to run inhouse fairs, briefings and similar events.

 Report
Helpful?
Thank Dsteiner73
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Dsteiner73 Thank you too for these positive comments, they are much appreciated. We would be pleased to welcome you back in the nearest future. Kind regards Claudia Mende, Sales & Marketing

Illnau, Switzerland
Reviewed 7 September 2016

This hotel is good for a weekend. It is right in the middle of the Old Town of Bern, very centrally located. It is marked as a 4-star hotel. I don't like the European system of distributing stars, as this hotel according to me is a 3 star hotel. Room was just ok, rather small, the bathroom with shower very...

 Report
Helpful?
1Thank a193991
HOTELBERN, Leiter Gästebetreuung at BEST WESTERN Hotelbern, responded to this review

Dear a193991 Thank you very much for choosing Hotel Bern and for taking time to share your highly appreciated feedback on tripadivisor. We are happy you enjoyed our location and the free public transport. I hope to host you back in a near future. Kind regards Stefanie Zülli, HOTELBERN

Hemel Hempstead, United Kingdom
Reviewed 1 September 2016

Hotelbern is in a great spot, close enough to the railway station to walk, a short stroll from the lovely old town, Trams and buses in the immediate vicinity. It is a tidy clean hotel with decent room and a much improved restaurant over the past couple of years. There isn't aircon in the rooms, though to be truthful this...

 Report
Helpful?
Thank Doj D
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Doj D Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much...

Hoboken, New Jersey
Reviewed 15 August 2016

While the location of the hotel is great (right next to the clock tower), our rooms was dated, small and did not have AC. I think we were probably given one of the smallest room, but it felt like we were staying at a hostel. With that said, the room was very clean as was the bathroom. The lobby makes...

 Report
Helpful?
Thank ljavier34
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear ljavier34 Thank you for choosing the Hotel Bern as your hotel in Berne. We greatly appreciate your decision to share your valued feedback with us via Tripadvisor. We are pleased to hear you were satiesfied with our staff, Location as well the cleanliness. Furthermore, we thank you as well as for the negative inputs. It always helps us to...

128 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (125)
Viewed
Room/Suite (39)
Viewed
Bathroom (7)
Viewed
View from Room (10)
Viewed
Hotel & Grounds (20)
Viewed
Dining (1)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Hotel & Grounds (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bern hotels
0.4 km away
Hotel Schweizerhof
Hotel Schweizerhof
#1 of 30 in Bern
668 reviews
1.2 km away
Hotel Alpenblick
Hotel Alpenblick
#3 of 30 in Bern
461 reviews
0.2 km away
BELLEVUE PALACE Bern
Show Prices
Show Prices
Show Prices
0.6 km away
Hotel Allegro Bern
Hotel Allegro Bern
#4 of 30 in Bern
912 reviews
0.3 km away
BEST WESTERN Hotel Bristol
0.3 km away
Hotel Baren am Bundesplatz
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $213 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, World Independent Hotel Promotion, Cheap Tickets, Priceline, Agoda, Expedia, Travelocity and Odigeo so you can book your BEST WESTERN Hotelbern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Luxury Hotel in Bern
#6 Romantic Hotel in Bern
#6 Family Hotel in Bern
#8 Business Hotel in Bern
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotelbern staff and other travellers.
9 questions
Ask a question
Zurich, Switzerland
6 months ago
Columbus, Ohio
3 months ago
Singapore, Singapore

See all questions (9)

Questions? Get answers from BEST WESTERN Hotelbern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the courtyard will be quieter. No traffic and fresh air if you want it.”
 of 5 bubbles trunge, 23 Nov 2016 | Read review
“rooms on the street side are a litle bit noisy”
 of 5 bubbles 743cristinac, 19 Oct 2016 | Read review
“We had a room on the front of the hotel and there was some street noise, I would suggest a room on the back side of the hotel.”
 of 5 bubbles Mike_B52033, 5 Oct 2016 | Read review
“Street side can be a little noisy, yard side side has the local bell tower chiming every 15 mins - your choice”
 of 5 bubbles dojd, 1 Sep 2016 | Read review
“Ask for bigger rooms with view”
 of 5 bubbles ljavier34, 15 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay