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Sorell Hotel Arabelle

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164 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Antwerp
Reviewed 19 June 2014

Nice comfortable hotel, friendly staff, good location in Berne. Only problem - no parking provided, but local parking (blue squares) was easy to find close by (remember to display a ticket for each day).

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Helpful?
Thank Phil S
Zurich, Switzerland
Reviewed 7 April 2014

Stayed here for one night with my boyfriend - I was staying in Bern for 3 months but there was only room for one in my dorm room, and my boyfriend came for a holiday. Even the standard double room was very spacious, it was clean and there was no noise whatsoever on a Friday night. It's about a 10...

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Helpful?
Thank Riikka P
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest ! We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly. Best Wishes Klaus...

Newcastle upon Tyne, United Kingdom
Reviewed 3 April 2014

Stayed just the one night and it was fine for what I needed (i.e. a bed and some breakfast). It's in an ok location. Not far to walk from the station, yes it's uphill, but it's not far. Evene easier to get to by using the lift from the station, which would have been great to know about in advance...

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Thank MarkP39
Erlangen, Germany
Reviewed 19 March 2014

We slept here twice in 2010. Nothing special, clean, good price and value, perfect for one night. Room was small, but clean, bathroom clean, ok. Bit far from the center but we were by car there. I would chose again for one night in Bern

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Thank longika
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest ! We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly. Best Wishes Your...

London, United Kingdom
Reviewed 31 December 2013

We visited Bern as part of a big road trip last year. This hotel is very modern and stylish. Very clean and our room was huge. Lots of space for clothing, great bathroom. Just what we needed after a long drive. No fuss, no problems. We only stayed the night and then drove to Lucerne. The receptionist was very helpful...

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Helpful?
Thank Emily H
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest ! Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon....

Boston
Reviewed 15 December 2013

We stayed here two nights. The hotel has a weird layout, we stayed in a separate but attached building. Nota huge deal, but thought I'd mention it. Staff was friendly and helpful. When we booked it it appeared very close to the train station and it is. But it's uphill. Which we didn't know. Not a steep grade, but a...

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Thank MrBrendanDotCom
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear guest ! Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon....

Paris, France
Reviewed 25 November 2013

This hotel, that you fail to notice and quite often pass it by without seeing the entrance, is composed of two buildings, one up front and one in the back with rooms that I found comfortable – at least the double ones. The room in the back had elevator access, but was a bit difficult to get to with a...

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Thank PallasParis
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear guest ! Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon....

Budapest, Budapest, Hungary
Reviewed 25 September 2013

We used to come back to this hotel since 2011, whenever staying in Bern and if rooms are available.It is a quiet, nice and clean hotel.Rooms are comfortable, the personal is very friendly.In the reception there are young people who are glad to give you any required information with outmost precision. All the rooms are equipped with WIFI free of...

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Thank Peter19401107
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Peter ! We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We hope that our answer finds you well and please continue to recommend us, and therefore we thank you kindly. Klaus Eisele, GM & the Arabelle crew

Delhi, Delhi, India
Reviewed 1 September 2013

It is a typical nice and clean hotel, well connected to the city center. The Staff showed mixed response to help you, some of the receptionists like Laura were very caring, she helped us in our travel booking in the middle of the night. The breakfast was decent, however, the serving lady stares at you whenever you take an extra...

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Helpful?
Thank amohd21
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear's We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Best wishes Klaus Eisele, GM

Switzerland
Reviewed 30 June 2013

I stayed at the Arabelle three times so far and just booked another room there. It is perfect if you need to stay overnight in Bern or on business trip, where you will not spend much time at the hotel. The rooms are modern, functional and clean. The staff is friendly, but there is nobody there at night. The breakfast...

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Helpful?
Thank zexplore
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Many Thanks for your feedback. We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check our standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Such an inviting atmosphere! Together with the friendly service and the central location, the arguments are simply overwhelming! An insider's tip for business travellers and tourists. The famous vaulted galleries, parliament building, bear pit, cathedral, clock tower - all attractive sights in the Bernese Old Town (UNESCO World Heritage since 1983) are a short walk or tram/bus ride from the Sorell Hotel Arabelle. ... more   less 

Additional Information about Sorell Hotel Arabelle

Address: Mittelstrasse 6 | 3012 Bern, Bern 3012, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $198 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sorell Hotel Arabelle 3*
Number of rooms: 41
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Also Known As:
Arabelle Hotel Bern
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Questions & Answers

Here's what travellers have asked, with answers from Sorell Hotel Arabelle staff and other travellers.
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Sugar Land, Texas
over a year ago

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Questions? Get answers from Sorell Hotel Arabelle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose streetside, as there is hardly any traffic. Backside rooms face a restaurant with noise well until late night.”
 of 5 bubbles ONELIFE_LIFE, 30 Aug 2016 | Read review
“Ask if you can stay in the adjoining section 2 hotel which is quieter and cooler apparently (temperature wise)”
 of 5 bubbles anuka9, 10 Aug 2016 | Read review
“See if you can get one in the main building”
 of 5 bubbles SeeTheWorld4Peace, 12 Apr 2015 | Read review
“If you are in the rear building, there is a direct exit to the street at ground level.”
 of 5 bubbles 297adrianf, 28 Sep 2014 | Read review
“We had a room facing the middle of a quad. There was some construction in there and they started early by 7am. We were up anyway so it did not bother us. Might be best to get a room facing the street.”
 of 5 bubbles MarcusJ_usa, 17 Jul 2014 | Read review
5 of 5