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Hotel Schweizerhof

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686 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Hong Kong, null, Hong Kong
Reviewed 2 days ago NEW

Bern was completely full during my last visit and I had a tight schedule. I opted for the Schweizerhof due to availability and location. It is exactly opposite the train station and the perfect base for nearly anything in Bern. I remember the property from twenty years ago when it was the grande dame of Bernese hotels. Now chopped up...

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Thank Philip E
Reviewed 6 days ago NEWvia mobile

This hotel is beyond amazing! It's centrally located and was redone 5 years ago. The hotel is tastefully decorated and the rooms are spacious. The bathrooms are great with showers and bathtubs. The bathroom products are from Bulgari and smell of white tea - so divine! The Schweizerhof Breakfast is rich and tasty with your choice of coffee tea eggs...

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Thank Julia W
Bern-Schweizerhof, Qualiy Management at Hotel Schweizerhof, responded to this review

Dear Julia W, First and foremost we would like to thank you for having stayed with us and for having taken the time to write such a lovely review. We are delighted to hear that you had a fully satisfying time with us and that we could exceed your expectations. It is our highest goal to make every guest feel...

Montreal, Canada
Reviewed 1 week ago

Reserved two rooms and got them just next to each other. Very professional rooming, all details were explained. The rooms are of high quality, very large minibar choice and coffee maker. All empolyees very friendly. For breakfast there is a part buffet with great choice of juices and fresh bread and they serve on an etagere all you need (actually...

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Thank sagravay
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Sagravay We thank you very much for your kind review. It makes us very happy that we succeeded to make your stay memorable and that you felt completely satisfied and delighted by our service and breakfast experience. Feedback like yours gives our employees the motivation to strive for perfection every day. With great pleasure we have forward your kind...

Geneva, Switzerland
Reviewed 2 weeks ago

We went there for 1 night. We just went to the bar 14 months before and we have decided to stay at the hotel as we experienced a fantastic service. The hotel is ideally located just in front of the main station (no noise at all). From the reception at check in to the porter at check out, everything went...

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Thank jaynice1
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear jaynice1, Thank you very much for your kind and positive feedback and for having chosen the Hotel Schweizerhof Bern during your recent stay. We appreciate your time to inform us about your experiences with us. We are very happy that you could celebrate a wonderful New Year's Eve at the Hotel Schweizerhof Bern. It is always a pleasure to...

New Zealand
Reviewed 2 weeks ago

A beautiful hotel with luxurious décor I(including lovely seating areas along the corridors), quiet and comfortable. It is in a great location, opposite the train station and near buses and trams and also within the central shopping area. Also very convenient for sightseeing. The staff were great - approachable, kind and helpful particularly Christine on reception (who did her best...

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1Thank LynnzC
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear LynnzC Thank you very much for your kind and positive feedback and for having chosen the Hotel Schweizerhof Bern during your recent stay. We appreciate your time to inform us about your experiences with us. We are delighted to hear that you had a fully satisfying time with us. It is our highest goal to make every guest feel...

Annemasse, France
Reviewed 14 December 2016

Great accessibility : In front of the main train station. If you're coming in train, that's perfect. If you're coming in car, do yourself a favor and use the hotel valet service. Finding a parking entrance, and exiting it took us almost 40mn, even if it was located just next to door to the hotel (very big complex). The reception...

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1Thank Murmure6
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear Murmure6, We appreciate your comments regarding your stay and for having chosen the Hotel Schweizerhof Bern during your recent stay. It is always a pleasure to receive positive feedback. It makes us very happy that we succeeded to make you feel comfortable at Hotel Schweizerhof Bern. We are glad to hear that we have been able to surprise you...

Abu Dhabi, United Arab Emirates
Reviewed 13 December 2016

I was sorry to leave the Schweizerhof after a 3-night stay there. The service - especially the ladies behind reception and the breakfast team were without exception really friendly and helpful. So, many thanks to all of them. Just maybe the concierge guys could look a bit happier!! Though they did have to put up with the cold coming through...

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Thank OliverPerth_WA
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear Mr. OliverPerth_WA, Thank you very much for your kind feedback and for having chosen the Hotel Schweizerhof Bern during your recent stay. We appreciate your time to inform us about your experiences with us. Thank you very much for this great feedback of yours. We are glad to hear that we have been able to surprise you with our...

Pittsburgh, Pennsylvania
Reviewed 28 November 2016

The location of the historic Schweizerhof in Bern is perfect. It's right adjacent to the train station and in the heart of the always buzzing downtown Bern. We were warmly welcomed and got checked in quickly. The rooms are modern and slick. In my room however, there were some scratches on the wall, most likely due to luggage being tossed...

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Thank Alexis B
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Alexis B We thank you very much for staying at the Hotel Schweizerhof Bern and appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at the Hotel Schweizerhof Bern. Your positive feedback is high motivation for every single member of...

Geneva, Switzerland
Reviewed 28 November 2016 via mobile

Fabulous 5 stars hotel with an outstanding product and service. It is the place to be if you are visiting Bern! Very professional staff ready always to assist their guests with a big smile and a positive attitude. Nice restaurant, Bar and very trendy Spa....

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Thank najibarayer
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear najibarayer We thank you very much for staying at the Hotel Schweizerhof Bern and for taking the time to leave such a nice comment. Your friendly words are putting a big smile on our faces. We are delighted to hear that you had a fully satisfying time with us. It is our highest goal to make every guest feel...

Geneva, Switzerland
Reviewed 28 November 2016 via mobile

Excellent hotel, perfect location, beautiful rooms, spacious and well decorated, very nice spa, impeccable service and staff is very friendly and professional. We had a very nice time and we will definitely come back. Thank you!

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1Thank Franka M
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Franka M We thank you very much for staying at the Hotel Schweizerhof Bern and are happy to hear that you had a very nice time with us. Your kind and positive words are a high motivation for everyone and we will gladly share them with the entire team. We thank you again for sharing your experience, and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Jack's Brasserie
Jack's Brasserie
Cuisines: French, Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Schweizerhof

Address: Bahnhofplatz 11, Bern 3001, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $465 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Schweizerhof 5*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Bern
#1 Family Hotel in Bern
#1 Romantic Hotel in Bern
#2 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Schweizerhof staff and other travellers.
3 questions
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Cincinnati, Ohio
over a year ago
over a year ago
New York City, New York

See all questions (3)

Questions? Get answers from Hotel Schweizerhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A corner room has more natural light (more windows).”
 of 5 bubbles LynnzC, 3 Jan 2017 | Read review
“No need to specify a room in a upper floor : There is no vue except on the roof.”
 of 5 bubbles Murmure6, 14 Dec 2016 | Read review
“We had a view of the train station, so there was noise into the night. Not sure if there are other views that may be quieter.”
 of 5 bubbles CuriosityCocktail, 18 Sep 2016 | Read review
“Higher floor.”
 of 5 bubbles Departures, 5 Sep 2016 | Read review
“Don't miss the Sky Lounge - it's magic up there!”
 of 5 bubbles Coasters, 29 Jun 2016 | Read review
5 of 5
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