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Novotel Bern Expo

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#5 of 30 Hotels in Bern
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Bern Expo
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766 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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Reviewed 1 week ago

To good thing about this hotel is, the folks working at the reception desk are very friendly. On the other side, the rooms are pretty high priced compared to other hotels with the same room standard. I don't have the feeling that I am in plus 200 sFr per night room, maximum 150 sFr. The rooms are small, the bathroom...

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Helpful?
Thank Oliver Z
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Oliver Z, Thank you very much for taking the time to tell us about your experience at the Novotel Bern Expo. We are very proud that you felt comfortable around our staff and we will share your comment with the whole team. We are sure that this feedback will serve as an encouragement to all of our staff as...

Calgary, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

The rooms are well equipped and very comfortable. Great breakfast buffet with lots of healthy options to start your day. The front desk staff is amazing especially Anita! They have helped me so much during my stay. The location is excellent opposite the expo and Arena. Also included with the room is a Bern pass good for free transit during...

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Helpful?
Thank Michael G
About Hotel's Favourite Review
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Michael :-) Thank you very much for this wonderful review and your compliments. It is our pleasure to receive this positive feedback and we are more than happy to share it with our team (ans especially with Anita). We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Manchester, United Kingdom
Reviewed 3 weeks ago

The hotel has an excellent balance price-service. Although is not at the city centre, this detail is completely irrelevant. The hotel gives you free tram tickets to the the centre, which is just 10 min in tram. We didn't use those tickets, because with the Swiss Pass covered al transportation. Breakfast is delicious and varied! Great deal

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Helpful?
Thank LJST76
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear LJST76, Thank you very much for taking the time to share your experience with us after your stay at Novotel Bern Expo. It is our pleasure to receive your personal and positive feedback and we are more than happy to share your comments with our team. Especially your comment about our buffet breakfast makes us very proud. We hope...

Lyon, France
Reviewed 3 weeks ago

On arrival the check-in went smoothly even offering us universal plugs to be able to charge our devices - without us asking. We booked the superior room and found them to be very average, nothing special. The wifi was brilliant and so was the breakfast - with a wide variety to choose from. The staff were super friendly and ready...

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Helpful?
Thank Natalie D
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Natalie D, Wow, what a great review! Thank you very much for taking the time to tell us about your experience at the Novotel Bern Expo. We are very delighted to read that you had an enjoyable stay with us. Most of all we are really proud to hear that you found our level of service brilliant, notably in...

Memphis, Tennessee
Reviewed 13 February 2017 via mobile

Out of the ten hotels we have visited on our trip this one has been our overall favorite! Everything about it was great. The staff at check in was fantastic! I won free parking at the garage! The breakfast was incredible! Seriously best breakfast in Europe. Do not miss the local honeycomb!!! It was great! The room was clean, the...

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Helpful?
Thank Ecriswell7
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Ecriswell7 Wow, what a wonderful feedback regarding your stay with us! We very much appreciate your comments regarding your stay at the Novotel Bern Expo and we are proud to share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Beirut, Lebanon
Reviewed 28 January 2017 via mobile

Great Friendly staff, small modern room with all necessary amenities. The buffet is Very delicious although not extremely rich. The Hotel is a great choice considering the quality/price ratio. Recommended

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Helpful?
Thank Elie J
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Elie J Thank you very much for this wonderful review regarding your stay at the Novotel Bern Expo! We are very glad that you enjoyed your stay with us and hope to see you again very soon. Best wishes from Bern YOUR Novotel Team :-)

Reviewed 31 December 2016 via mobile

Stayed here for 3 nights. The hotel was conveniently located right in front of a tram stop which only took a few minutes to get to the beautiful old town of Bern. Walking distance to rosengarten. The room was extremely underwhelming with a very unusual lay out. Definitely doesn't live up to a 4 star standard. Breakfast was nice and...

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Helpful?
Thank DB1990
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear DB1990 We very much appreciate your comments regarding your stay at the Novotel Bern Expo. Especially your positive feedback about the breakfast and the breakfast team makes us very proud and we are more than happy to share your personal feedback with all of them. We are sure that this feedback will serve as an encouragement to all of...

Kuala Lumpur, Malaysia
Reviewed 28 December 2016 via mobile

It is a 4 stars hotel. It is located near BernExpo The rooms are clean and nice. The room we stayed comes with a queen size bed and a couch that can be converted to a queen size bed. The service is good and friendly. The toilet is separated from the bath room. The breakfast is good and the spread...

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Helpful?
Thank TheWoody
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear TheWoody Thank you very much for your comments regarding your stay at the Novotel Bern Expo. It is our pleasure to receive your personal and positive feedback and we are more than happy to share your comments with our team. Especially your comments about the service makes us very proud and we are sure that this feedback will serve...

Melbourne, Australia
Reviewed 8 December 2016

We needed somewhere to stay that had parking available and this was the nearest available to the city centre. The Novotel is one of 3 differently branded hotels within the same building ! At check-in it transpired that there had been a bit of a mix-up with our room type and we ended up with a queen bedded room, however...

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Helpful?
Thank Johnpsau
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Johnpsau Thank you very much for taking the time to tell us about your experience at the Novotel Bern Expo and your personal comments. First of all, we are very happy to receive your review and we are glad you liked your stay in general. At AccorHotels, we are part of the program "Plant for the planet" and we...

Reviewed 7 December 2016 via mobile

The hotel has a good connectivity to city center with a team stop right outside the door. Overall rooms are good and has modern interiors. Breakfast was not worth paying for. The hotel is slightly outside center of Bern and takes about 12 -15 mins from center with Tram.

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Helpful?
Thank Shishir G
novotelbern1, Manager at Novotel Bern Expo, responded to this review

Dear Shishir G We are very thankful to receive your feedback regarding your stay at the Novotel Bern Expo, thank you for taking the time to tell us about your experience. First of all, we are sorry that our breakfast buffet did not meet your expectations; please allow us to express our sincerest apologies. But most of all, we are...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Novotel Bern Expo
Novotel Bern Expo
Cuisines: European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Bern Expo is a 4 star hotel offering 112 non smoking rooms located opposite the BEA Bern Expo exhibition centre, the ice hockey stadium, the national horse riding centre and 200 m from the Stade de Suisse and the Zentrum Paul Klee. The tram runs from in front of the hotel to the old city in 7 minutes. The hotel features a restaurant, bar, internet corner and six meeting rooms, as well as facilities for guests with limited mobility, private pay parking and a fitness centre. ... more   less 

Additional Information about Novotel Bern Expo

Address: Guisanplatz 2, Bern 3014, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $185 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bern Expo 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Priceline and ACCOR so you can book your Novotel Bern Expo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bern Expo Hotel Bern
Accor Bern Expo
Bern Novotel
Hotel Style:
#3 Best Value Hotel in Bern
#3 Green Hotel in Bern
#4 Luxury Hotel in Bern
#5 Family Hotel in Bern
#6 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bern Expo staff and other travellers.
7 questions
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Questions? Get answers from Novotel Bern Expo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family of four in one room and enough space”
 of 5 bubbles LJST76, 4 Mar 2017 | Read review
“all rooms numbered 801,901, etc are on the corner of the building and have bigger rooms!”
 of 5 bubbles U6748GHmichaelg, 23 Feb 2017 | Read review
“Facing away from the Expo site is quieter”
  • Towel recycling sign in bathroom
 of 5 bubbles Johnpsau, 8 Dec 2016 | Read review
“Not facing the street since there is a tram making a turn in front.”
 of 5 bubbles georgemd09, 22 Aug 2016 | Read review
“If you're not a gold/platinum member (free upgrade) you should consider booking the "executive package". Great value for money.”
 of 5 bubbles pieterdevries, 24 Jul 2016 | Read review
5 of 5