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Mandarin Oriental, Geneva

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#4 of 106 Hotels in Geneva
Certificate of Excellence
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Mandarin Oriental, Geneva
Mandarin Oriental, Geneva
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548 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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New York City, New York
Reviewed 5 days ago NEWvia mobile

My stay at this hotel was overall great. Originally, I was initially ignored when I attempted to be checked in which I initially attributed to racial factors but after I was recognized as a guest of the hotel, the service was subsequently great. It was expensive. The ability to have a buffet breakfast daily was very convenient. The hotel arranged...

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Helpful?
Thank Bigsis1mille
Brussels
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I stay regularly in this hotel and again this time in February 2017. It's situated in central Geneva with very easy access to all parts of the city. In addition, you've got taxis at the entrance all the time. The staff is super nice and professional, and will do its best to make you feel comfortable and welcome. Rooms are...

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Helpful?
Thank ericpierrevaleryc
About Hotel's Favourite Review
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear ericpierrevaleryc, Thank you so much for sharing your amazing feedback with us. We are absolutely delighted to have you as a regular guest and are extremely happy to read that you very much enjoyed your recent stay at Mandarin Oriental, Geneva thanks to our central location, our professional and friendly staff, our spacious and bright rooms overviewing the Rhône...

Bahrain
Reviewed 6 days ago NEW

My husband and i stayed there for one night. Comparing it to other Mandarin Oriental Hotels around the world, this one felt very dated and it needs an immediate renovation. The staff were nice and friendly and we've been upgraded to the next best room, try to pick the ones Looking at the river. Location was great, its a short...

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Helpful?
Thank Maysam Q
Reviewed 1 week ago via mobile

I booked the hotel from official website several weeks ago,and I'm very excited to explore a new MO in Geneva. As I'm a super FAN of MO,I've stay at Hong kong,Tokyo,Taipei,Washington...... Almost every city I travel,if they have MO,I MUST stay at MO.But this one is quite disappointing ,when I arrive at the front desk,the girl who help to check...

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Helpful?
Thank Yi M
London, United Kingdom
Reviewed 1 week ago

We have just returned from a 2 night stay after visiting the Geneva Car Show. We chose to stay at the Mandarin Oriental and what a wonderful choice! The hotel is absolutely exceptional from the moment you enter the hotel to the unfortunate checkout! We received a glass of champagne whilst checking in ... the lady at check in was...

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Helpful?
Thank travelling_tasha72
New York City, New York
Reviewed 1 week ago via mobile

From check in to check out, such a memorable and lovely stay. Welcome with a glass of champagne, the service is extremely well done, nothing less than expected in a top luxury hotel. The room is perfect with an attention to details. The lounge bar is a perfect atmosphere to start an evening with friends and the cocktails are delicious....

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Thank guib64
Geneva
Reviewed 3 weeks ago via mobile

An excellent luncheon with six others in the main restaurant. The service was very good and discrete, our conversations not disturbed. My wife often hosts charity functions at the hotel and speaks highly of the hotel and some years ago our kids had summer jobs there. Very well managed and highly recommended.

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Helpful?
Thank Michael M
Newcastle upon Tyne, United Kingdom
Reviewed 3 weeks ago via mobile

Can't rate Le Chalet highly enough. We were in Geneva for the first time and I'd read about the restaurant, so booked a table and asked for a good table as it would be my friend's birthday. Our fantastic waiter, Geoffrey, provided amazing service throughout, and even brought us complimentary glasses of champagne and a birthday dessert for my friend...

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Thank Alex L
Reviewed 3 weeks ago via mobile

Event though I have no specific complaint, this hotel is not at the level of the rest Mandarin OrientAls. My room was no big deal and the building has signs of wear and tear. The relation between price and quality it is not the best.

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Helpful?
Thank Enrique C
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear Enrique C, Thanks for sharing your feedback with us. We regret to read that we didn’t meet up your expectations. The hotel was built more than 60 years ago and is registered as a Historical Monument. We last renovated in 2012 and constantly undergo soft renovations as part of our commitment in keeping our hotel in wonderful conditions. Our...

London, United Kingdom
Reviewed 3 weeks ago

From the moment you arrive you are made to feel welcome the Hotel is amazing and the staff make you feel at home. I stayed here for 1 week (in fact this is my last night). I am so impressed that I am compelled to write a review for the first time about a stay in a Hotel and I...

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Helpful?
Thank Sia S
MOGVA, Directeur général at Mandarin Oriental, Geneva, responded to this review

Dear Sia S, Thanks a million for your incredible rating! We are very grateful you took the time to share your amazing feedback with us. It’s such a pleasure to read that you really much enjoyed your stay at our property and highly recommend staying at Mandarin Oriental, Geneva should it be on the occasion of a business or leisure...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe Calla at Mandarin Oriental
Cafe Calla at Mandarin Oriental
Cuisines: Swiss, European
MO Bar
MO Bar
Cuisines: Bar, European, Pub, Spanish, Asian, Contemporary
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
A living example of Swiss hotel tradition at its very best, Mandarin Oriental, Geneva has a superb location on the River Rhone, located within the heart of the city's shopping, historic and business districts. Following an extensive refurbishment, the hotel features 189 elegant and spacious rooms and suites, with many suites enjoying private terraces with supreme views of the river, Old Town and snow-capped mountains. Michelin starred dining, unparalleled service and luxury make it the ideal choice for discerning travellers. ... more   less 

Additional Information about Mandarin Oriental, Geneva

Address: quai Turrettini 1 | Mandarin Oriental, Geneva, Geneva 1201, Switzerland
Region: Switzerland > Canton of Geneva > Geneva
Price Range: $557 - $1,015 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Geneva 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Mandarin Oriental, Expedia, Travelocity, Booking.com, Orbitz, Cheap Tickets, Agoda and Jetsetter so you can book your Mandarin Oriental, Geneva reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Geneva Hotel Geneva
Mandarin Switzerland
Mandarin Oriental Switzerland
Geneva Mandarin Oriental
Hotel Style:
#4 Luxury Hotel in Geneva
#4 Family Hotel in Geneva
#5 Romantic Hotel in Geneva
#6 Business Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Geneva staff and other travellers.
3 questions
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New York City
7 months ago

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Questions? Get answers from Mandarin Oriental, Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick one over looking the river”
 of 5 bubbles Mqamber, 22 Mar 2017 | Read review
“Treat yourself to a river view! Beautiful!”
 of 5 bubbles KristieWSH, 4 Jan 2017 | Read review
“Book a 6 floor room overlooking Rhone and amazing view of the Saleve Mountain (if Sun is shining)”
 of 5 bubbles Markqn1, 25 Dec 2016 | Read review
“In case there are events during your stay, take a room from floor 4 and upward”
 of 5 bubbles Globetraveller13, 4 Dec 2016 | Read review
“Rooms in front offer great views of the lake and river.”
 of 5 bubbles 513cameron, 1 Oct 2016 | Read review
5 of 5