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Mandarin Oriental, Geneva

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Room & Suite (367)
Dining (50)
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Overview
  • Excellent77%
  • Very good16%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“river view”(11 reviews)
“le chalet”(6 reviews)
“concierge team”(8 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Offers from Mandarin Oriental, Geneva
Special Offer: Geneva Old Town Tour
Offers from Mandarin Oriental, Geneva
Special Offer: Geneva Old Town Tour
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (713)
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345
77
23
13
5
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All reviewsriver viewle chaletconcierge teamgreat hotelluxury hotelfour seasonsroom serviceshopping arearooms are spaciousnespresso machinei highly recommend this hoteldeluxe roombreakfast buffetlocation is excellentold townbusiness hotelbusiness trip
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11 - 15 of 463 reviews
Reviewed 10 March 2018 via mobile

Great location, staff, service and wonderfully quiet room. HOWEVER I think it’s outrageous in the 21st century for any hotel, especially one like this, to charge $34 for WiFi access. Guess what, I’m paying over $500 a night for a hotel room, I expect electricity,...More

1  Thank Christopher G
Response from MOGVA, Directeur général at Mandarin Oriental, GenevaResponded 4 weeks ago

Dear Christopher G, Many thanks for having taken the time to share your impressions following your recent stay with us. We are delighted to read you loved our central location just a few steps from the lively shopping district and the lake, our friendly and...More

Reviewed 9 March 2018

I am a 5 star traveler. I love the Mandarin Oriental and decided to come from Gstaad a day early to see the city and Lavish myself at the Mandarin Orinetal. What a mistake. The hotel is run like a Holiday Inn. My experience was...More

1  Thank Charlie W
Response from MOGVA, Directeur général at Mandarin Oriental, GenevaResponded 13 March 2018

Dear Charlie W, Thank you for having taken the time to share your impressions in length following your one night stay with us last week. We regret to read your 1-dot comment and are disappointed to learn that you were not satisfied with your recent...More

Reviewed 7 March 2018 via mobile

Stayed here for a couple of days. They were very welcoming and Check in was very efficient (took place in my room) Came from a long flight so was nice not to wait in the lobby. Breakfast is nice, small but good selection. They have...More

Thank MABA7ITH
Response from MOGVA, General Manager at Mandarin Oriental, GenevaResponded 12 March 2018

Dear MABA7ITH, Thank you for sharing your excellent feedback. We are delighted to read you fully enjoyed your stay with us. It’s a pleasure to know you loved everything starting with the warm in-room check-in experience, savory breakfast as well as our Swiss fondue and...More

Reviewed 4 March 2018

Spent only one quick night at the this esteemed address. It delivers on everything you think a 5 star property should be in Geneva. The common areas are tasteful, the customer service is polished, the rooms are spacious and and well appointed. The wifi was...More

Thank Brian M
Response from MOGVA, General Manager at Mandarin Oriental, GenevaResponded 12 March 2018

Dear mcmurrytravels, Many thanks for having shared your impression with us. It’s a pleasure to read how much you liked your stay, especially thanks to our spacious room, lovely design, dedicated staff, generous breakfast and central location. Your comment is extremely rewarding for the whole...More

Reviewed 1 March 2018

This hotel is exactly what you would expect from a 5 star Mandarin in the heart of Geneva. The property itself is wonderful boasting plenty of space an amenities including 3 restaurants, well appointed gym and proper chauffeur pick-up area. The staff could not have...More

Thank Alex I
Response from MOGVA, General Manager at Mandarin Oriental, GenevaResponded 12 March 2018

Dear Alex I, Thanks a million for having taken the time to share such a great comment. Your enthusiasm for our property is the best reward our team could expect. It’s a pleasure to know you loved our well-equipped gym, friendly and professional staff, personalized...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Business Centre with Internet Access
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$483 - US$932 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Geneva
#5 Romantic Hotel in Geneva
#6 Business Hotel in Geneva
#8 Luxury Hotel in Geneva
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$483 - US$932 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Geneva
#5 Romantic Hotel in Geneva
#6 Business Hotel in Geneva
#8 Luxury Hotel in Geneva
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (336)
Room & Suite (367)
Dining (50)
Pool & Beach (8)
Amenities (16)
Questions & Answers
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ElodieP2406
9 March 2018|
AnswerShow all 3 answers
Response from MOGVA | Property representative |
Dear ElodieP2406, Thank you for you inquiry. I’m pleased to follow-up, please find below the fees for a transfer from the hotel to the airport, depending on your departure time : * From 6.30am to 8.30pm - 145 CHF with a... More
0
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sarahdushmanfana
25 May 2017|
AnswerShow all 2 answers
Response from MOGVA | Property representative |
Dear Sarahdush, Thanks a lot for your inquiry. Should you wish to benefit from free Wi-Fi during your stay with us, we invite you to book a published rate and create an online profile to receive complimentary high speed... More
0
Votes
Katelina23
19 May 2017|
Answer
Response from MOGVA | Property representative |
Dear Katelina2, Our dedicated team would be delighted to design and organise your dream wedding reception either in the hotel or in the place of your choice with the help of our Catering Service. Our Groups & Events... More
0
Votes
Room Tips
"Be sure someone explains the light and entertainment controls properly before you are left on your own. They..."
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"A Superior Room will give you a bit more room than the standard accommodations and is well worth it"
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"Do not need to be river view. The decor and light of the city views rooms are great!"
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"Choose one that faces the water"
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