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Grand Hotel Kempinski Geneva

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#24 of 106 Hotels in Geneva
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hotel Kempinski Geneva
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839 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Bawtry, United Kingdom
Reviewed 1 November 2014 via mobile

Been here on business a few times and it's a nice hotel. Good rooms very clean and spacious. Decent showers. Close to city centre and lake if you want shopping or a decent walk (you can run along the lakeside too). Restaurant is very good and there are a few choices. Business meetings are always nice here in the coffee...

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Helpful?
Thank AndySING73
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, It is always a pleasure to read such positive comments regarding our guests’ experience. Thank you for your posting on TripAdvisor following your last business stay with us. We appreciate your kind remarks and are delighted to hear your overall experience at our Hotel was positive. We are delighted to read that you enjoyed our comfortable and large...

London, United Kingdom
Reviewed 29 October 2014 via mobile

With a premier location on the lake-side this hotel competes with the Old Guard like the Four Seasons. It is comfortable and the service friendly and efficient. The food in the Grill restaurant is top notch as is the breakfast but both are super expensive, even for this home of uber wealth. The beds are v comfortable and the rooms...

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Helpful?
1Thank HotBilko
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to share your comments on Tripadvisor regarding your recent stay at the Grand Hotel Kempinski Geneva. We are delighted to hear that you particularly appreciated the friendliness and efficiency of our staff, our unbeatable location, our Signature restaurant Le Gril and our uncredible breakfast. Rest...

Nairobi
Reviewed 14 October 2014

I attended a conference in Geneva and stayed at Kempinski. Despite arriving early at 9 Am in the morning the front desk managed to get me a room which i really appreciated. Room was spotlessly clean and facing the inner courtyard, so i missed the view of the lake. However that was probably good as i will touch on that...

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Helpful?
Thank Erik F
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, It is always a pleasure to read such positive comments regarding our guests’ experience. Thank you for your posting on TripAdvisor following your stay with us. I could not be more pleased to read that you found the staff “very helpful” and professional. We are delighted to learn that you particulary appreciated the rooms and our incredible breakfast....

Tel Aviv, Israel
Reviewed 9 October 2014

On 18/09/2014 my wife and I changed the hotel : from Hotel de la Paix to Grand hotel Kempinsky. We decided to do this before we went to Geneva, it has nothing to do with our experience at Hotel de la Paix wich was excelent. Grand Kempinsky is modern and luxurious, with rich and important people staying there. We are...

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Helpful?
Thank simmos113
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for taking the time to write such a wonderful review about your experience at the Grand Hotel Kempinski Geneva. Your excellent comments on our large rooms, various restaurants, and our incredible view are highly appreciated. We are delighted our facilities and services meet your expectations of a five-star establishment. We hope to have the pleasure of...

Seattle, Washington
Reviewed 5 October 2014

The lobby, restaurants and public spaces of this hotel are fantastic and modern. I was in a deluxe room and the room itself was nice but the bathroom could have used an update. The only downside besides the slightly dated bathroom was the shower head was awkwardly low so I had to bend down a bit to wash my hair...

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Helpful?
Thank DErtg
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for staying at the Grand Hotel Kempinski Geneva and for sharing your experience regarding your recent stay with us on Tripadvisor. We value your feedback and are delighted to read that you particularly appreciated our lobby, restaurants and public areas. As for your remarks concerning the shower head we apologize for the undue inconvenience caused you...

Zurich, Switzerland
Reviewed 2 October 2014

Knowing the Kempinski Hotel in Geneva my friend and I were prepared for a more “harsher treatment” than in any other Kempinski hotels. We chose the hotel knowing of its many flaws simply for its location and the fact that Java Club is just right down at the basement. Let me put it like this… By now we rather take...

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Helpful?
Thank love4traveling7
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, I have read your comments on Trip Advisor following your recent visit. Please accept my sincere apologies for the sequence of incongruous and unfortunate incidents which you encountered. . Kindly note that your observations do not reflect the quality of service and professionalism we strive to maintain at all times towards all our clients. Please rest assured that...

Canton of Geneva, Switzerland
Reviewed 25 September 2014

This is my 10th night at the Hotel all nights counting. But how I came from 5 stars previously to 1. Explanation: arrived at the hotel and service OK, got a room 100 yards from lift with 2 bedrooms... I'm by myself. First night asked for a coffee that was more a "tea" than anything else. For a standard hotel...

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1Thank mfoxbe1
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, I have read your comments on Trip Advisor following your recent visit. Kindly note that your observations do not reflect the quality of service and professionalism we strive to maintain at all times towards all our clients. Therefore, these have immediately been discussed with the Staff member concerned. I trust you will give us a second chance of...

Herndon, Virginia
Reviewed 23 September 2014

Stayed here twice this year and it's a great commuter/business hotel. It's right on the lake and all 4 water taxi routes are literally across the street. There are tram stops close by but I haven't ridden them yet. Lots of restaurants near the hotel or you can take the water taxi across the lake and dine in the historic...

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Helpful?
Thank CCC
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, I would like to thank you for taking the time to share your comments on Tripadvisor regarding your recent stay at the Grand Hotel Kempinski Geneva. We are delighted to read that you enjoyed our excellent service, comfortable rooms, and our privileged location. Most important for us is the guest experience, rest assured that I will share your...

London, England, United Kingdom
Reviewed 21 September 2014 via mobile

The brunch, in a nutshell, was amazing. The food was fresh and served to the highest quality. The waiting staff were polite and helpful. The sweet table section is mind blowing and almost certainly has given me type II diabetes. Well worth it I must add. Will try it again and thanks to my friend for paying!

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Helpful?
Thank Danny D
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for taking the time to write such a wonderful review about your experience at our brunch. Your excellent comments on the food, the quality of service, and our incredible sweet table are really appreciated. I will make sure that everyone from the FloorTwo restaurant.team will hear your kind words. We hope to have the pleasure of...

Reviewed 12 September 2014 via mobile

A true pleasure to spend your time on beautiful situated on Lake Geneva. Very clean and luxurious. All staff are helpful and knowledgable .. A short walk or boat ride from all the sights or just a beautiful walk along the lake.. The restaurants in the hotel are worth visiting ..

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Helpful?
Thank markhenry1
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you very much for taking the time to post a review on TripAdvisor following your recent stay with us. We are delighted to learn that you particularly appreciated our privileged location, our “helpful and knowledgeable” staff and our various restaurants. We look forward to welcoming you back at the Grand Hotel Kempinski Geneva in a not too...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Grill
Le Grill
Cuisines: Steakhouse, European, French, International, Grill
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 

Additional Information about Grand Hotel Kempinski Geneva

Address: 19, Quai du Mont - Blanc, Geneva 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: $527 - $1,080 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Kempinski Geneva 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, Agoda, Booking.com and Jetsetter so you can book your Grand Hotel Kempinski Geneva reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Spa Hotel in Geneva
#11 Family Hotel in Geneva
#15 Business Hotel in Geneva
#20 Luxury Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Kempinski Geneva staff and other travellers.
6 questions
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Questions? Get answers from Grand Hotel Kempinski Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the Mandarin Oriental.”
  • Beautiful Lake Geneva!
 of 5 bubbles 466jons, 15 Mar 2017 | Read review
“Ask how far away your room is from the elevator, otherwise be prepared to walk”
 of 5 bubbles P9065HL_, 14 Mar 2017 | Read review
“look for a room with a lake view”
 of 5 bubbles Duhollow, 13 Jan 2017 | Read review
“This review is only for the Floor Two restaurant and not the hotel”
 of 5 bubbles SSK-Geneva, 31 Dec 2016 | Read review
“a partial view of the lame means nothing. Ask for a room with a full view.”
 of 5 bubbles BobbyBatman, 26 Dec 2016 | Read review
5 of 5