The decor needs a boost but the beds are comfortable, service is excellent and price is right - plus you cannot beat the location on the tram line in Eaux Vives. Ask for a room off the front - parking available.
Location is good, close enough to the lake without being right in the centre. Plenty of transport available (and free with pass given at hotel). Staff were very friendly and helpful, place was clean. Toilet was small and shower is a handheld one which can be a bit awkward, no…
Customers beware ! They charged my credit card TWICE, once for booking (which I assumed to be the full payement) and a SECOND time when leaving. First payement is supposedly a “security deposit”, which in itself is completely absurd and unheard of for hotels, but said deposit…
This hotel combines the worst interior design with outrageous pricing and a noisy location in a neighborhood that reminds you of the old days in GDR. It is very clean and the room has a good size but you can hear everything your neighbor says, even thinks... Geneva by itself…
Cold, noisy and very small room. Old structure as a whole. Inconsistent style and old forniture. Poor breakfast. Price very high compared to the offer. Unbelievable that the diplomate is a 4 stars hotel.
"book another hotel."
"Run away from this hotel."
"Make sure it has heat before you book it."
"take a room at the back. (street noise)"
"Don't go to a room facing the Terraserie road, it is quite busy and noisy. There is a tram each couple of minutes at least."