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Hotel Beau Sejour Au Lac

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Hotel Beau Sejour Au Lac
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14 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Basel, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2015 via mobile

This hotel is not NOT worth the money - but the tenants, a couple of underpaid migrants from the east, are doing their best to keep the old building running: very old furniture, no heating, muddy carpets - only go there if you love charming telephones from the fifties and a hotel with the front door open all night.

1 Thank christophbkeller
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 August 2015

Except for the view from the room nothing else is good in this hotel. The staff speak absolutely NIL English making it very difficult for us to communicate .The breakfast was just Crossiants and bread in a basket with a choice of coffee or tea...nothing else !! The rooms are basic and hottttt in summer. The place exudes a ghostly... More 

4 Thank Priya V

Travellers are raving about these Lucerne hotels

Dubai, United Arab Emirates
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 July 2015

The picture doesnt show the actual scenario. the hotel is right on the road with no garden as shown in the picture. the hotel is staffed with 3 people, none of whom know English. Breakfast options are bad. insects all over the building. there was a leak in the bathroom going to the floor below and the lady blames us... More 

3 Thank maksimum81
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2015

understaffed with only one german speaking lady. no cards accepted. poor breakfast. difficult communication. except for location and wifi nothing positive unless you like truly classic, not renovated 70s mansions..poor value for money and definitely not worth any stars

1 Thank screenanx
Odessa, Ukraine
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 24 October 2014

We stayed in this hotel for only one night on our bus trip to Switzerland. We had a charming room on the last floor with a view of lake - and the view was more than magnificent especially on the sunrise! We haven't heard any noise from the road (although road was right next to the hotel), so we had... More 

1 Thank Odessa-Transfers
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 December 2013

The hotel manager has a bad habit for overcharging guests. Our reservation was made from Geneva on September 9. We were told that breakfast was included in the price quote. At check-out on September 11, the desk manager, Sissi, tried to increase the bill for breakfast. We had been warned about this dubious practice from an earlier Trip Advisor report.... More 

5 Thank Richard S
Reno, Nevada
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 31 July 2013

when grace prevailed and old world manners were a thing to be valued. This hotel looks like it was frozen in another era. The dining room is simply old style elegant and our breakfast was served to us on proper china and linen. The rooms are pretty and ours had a balcony overlooking Lake Lucerne. Our bathroom had a giant... More 

2 Thank Mayandollar
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2013

We sought out this hotel on our return to Lucerne, haveing stayed on our last trip. Vintage furniture and a but dated, but that was part of the appeal. However, upon vacating we were charge substantially more for the night than originally arranged via phone from Australia. Be aware, Sisi loves her Swiss Francs... and yours!. A nice old place... More 

4 Thank PeteL17
Tokyo, Japan
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 September 2011

We stayed at this hotel just by accident because another hotel which we were supposed to sleep at had a pipe problem and we were guided to go to Beau Sejour instead. My first impression for Beau Sejour was that room and furniture are a little bit outdated; however, our experience at this hotel has turned out very much satisfying... More 

2 Thank MacKosh

23 photos of this hotel

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Room/Suite (8)
Hotel & Grounds (7)
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Additional Information about Hotel Beau Sejour Au Lac

Address: Haldenstrasse 53, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Number of rooms: 30
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Questions & Answers

Questions? Get answers from Hotel Beau Sejour Au Lac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake facing if you really have no other hotel choice”
 of 5 bubbles screenanx, 9 Jul 2015 | Read review
“Ask for a room with a view on the lake.”
 of 5 bubbles Odessa-Transfers, 24 Oct 2014 | Read review
“Although the rooms facing the lake have an incomparable view, there is street noise at night if you need to leave the windows open.”
 of 5 bubbles Mayandollar, 31 Jul 2013 | Read review
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