We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel des Balances

CheapTicketsUS$288*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$478*
US$288*
Great Deal
US$476*
US$478*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Hotel des Balances
Hotel des Balances
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

996 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel des Balances
See the most recent reviews
Showing 718: English reviews
Florence, Kentucky
Reviewed 4 weeks ago via mobile

Des Balances Review: Pros: 1.Great location close to train station and bus routes,shopping,river, tourists attractions 2.On the river 3.Beautiful room and amenities 4.Amazing sheet and mattress 5.Large Balcony 6.Luxury touches 7.LED bathroom ceilings 8.Aroma reeds 9.Bed turndown service with chocolate 10.Electric shades 11.Amazing customer service 12.Patio faced street in 100's of photo 13.Swanky-awesome piano bar and restaurant 14.Trashcan and looks...

 Report
Helpful?
Thank basildogpuppy
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear basildogpuppy, we thank you a lot for your beautiful and interesting review. We are delighted that you had a wonderful time and that you noticed and appreciated many details. We would be happy to have you as your guests again.

Houston, Texas, United States
Reviewed 4 weeks ago via mobile

The hotel has a very luxurious feel and a good restaurant bar downstairs. It's centrally located and walking distance to everything you need. They also give you a free bus pass for the duration of your stay, which was nice! They also give you a welcome cocktail. The room was well appointed, decent sized by European standards, not overly large....

 Report
Helpful?
Thank Brad522
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear Brad522, thank you for your very good rating and your feedback. We are pleased that you had a nice stay and that you enjoyed your time in Lucerne. We would be happy to see you soon again.

Chandler, Arizona
Reviewed 5 weeks ago

Our room had a beautiful little balcony that felt like we were right on the river. Lucern is such a beautiful, charming swiss town with great little shops. Amazing chocolate and watches. This location is perfect to walk around and explore. Clean, friendly and fabulous.

 Report
Helpful?
Thank Joann P
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much, dear Joann P, for your very good review! We are happy that you had a beautiful time in Lucerne and it would be our pleasure to soon welcome you again at our hotel.

Lincoln, RI, United States
Reviewed 20 April 2017

I really love and enjoy staying at this hotel. The building is beautiful, the restaurant creates spectacular food and the ambiance is lovely, a little romantic and a little old world - striking the right balance. I love a room with a the balcony facing the river/city and enjoy the balcony on the main floor where guests are welcomed to...

 Report
Helpful?
Thank Y4949MMpaulinem
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you for choosing to stay with us and for taking time to write a wonderful review, dear Y4949MMpaulinem! We are happy that you had an ejoyable stay with us. We look forward to your return.

USA
Reviewed 18 April 2017

Charming accommodations with beautiful views, staff exceptional, service very good & helpful with all your needs, There were 3 of us reserved 2 rooms, ask for a room with a balcony facing the river. Lucerne square is fun.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 617sara
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thanks a lot for your wonderful rating, dear 617sara! We are glad that you had a great stay and we are looking forward to your soon return.

Vienna, Austria
Reviewed 17 April 2017

Hotel des Balances was a splurge for me and definitely worth it. The view from my balcony was stunning, the facilities well designed, the food in the restaurant excellent and the front desk extremely helpful. The hotel is centrally located in the old town right on the river and overlooking the famous wooden bridge.

Review collected in partnership with this hotel
 Report
Helpful?
Thank S W
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear S W, thank you for your excellent review! It is a great pleasure for us to read your kind compliments and we are delighted that you very much enjoyed your stay at our hotel. We are looking forward to welcome you soon again.

Dallas, Texas
Reviewed 16 April 2017

Beautiful hotel with excellent service. While our room and especially the bathroom was small, every available space was utilized to provide comfort. The balcony over looking the lake and surrounding area was fantastic! The service in the restaurant was exceptional. Memorable experience and hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank tdeza
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear tdeza, thank you very much for your fantastic rating! We are happy that you had an exceptional stay and we hope that we will soon welcome you again with us.

New York City, New York
Reviewed 15 April 2017

Stayed in the beginning of April 2017 for 2 nights. The hotel staff was extremely helpful with all questions, as well as assisting with dinner reservations. The location is excellent to all shops, bridge, walking, and of course the water. You can sit outside and watch the river at any time. The one drawback are the rooms that face the...

 Report
Helpful?
Thank AlexisBk5
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Thank you very much for your very good rating and your feedback! We are happy that you overall enjoyed your stay and that you mention our hotel staff so positively. We would be happy to welcome you again with us.

Ontario, Canada
Reviewed 6 April 2017

I knew I wanted to stay on the river in Lucerne and I was not disappointed. Des Balances is the perfect choice for a room with a view and situated in the heart of the pedestrian old town. You can drive on the pedestrian streets to the hotel and your car will be valet parked. This location keeps the bus...

 Report
Helpful?
Thank grelwood
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear grelwood, many thanks for your fabulous review! We are thrilled that we exceeded your expectations about your stay and we are happy to read your kind compliments. It would be a great pleasure for us to welcome you soon again.

Scottsdale, Arizona
Reviewed 4 April 2017

This marvelous property is a rare gem with an always terrific staff that treat you like family. It is perhaps one of the most relaxed comfortable hotels in all of Europe. I have stayed here year after year as have many others. There is no better testimonial than their many, many repeat customers of which, I am proudly one! And...

Review collected in partnership with this hotel
 Report
Helpful?
Thank JonMesser
Balances, Guest Relations Manager at Hotel des Balances, responded to this review

Dear JonMesser, thank you so much for your superb review! We are delighted that you again had an amazing stay. It is a pleasure to hear that you enjoy every little detail iwhile staying in our hotel and we are happy to have you amongst our regular customers. We are already looking forward to your next visit!

1,038 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (658)
Viewed
View from Room (132)
Viewed
Hotel & Grounds (159)
Viewed
Room/Suite (132)
Viewed
Dining (25)
Viewed
Bathroom (47)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (159)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (330)
Viewed
Amenities (22)
Viewed
Double Room (29)
Viewed
Junior Suite (37)
Viewed
Dining (33)
Viewed
Romantic Suite (69)
Viewed
Suite (63)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Room/Suite (19)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (3)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Lucerne hotels
0.5 km away
Hotel Schweizerhof Luzern
0.2 km away
Hotel des Alpes
Hotel des Alpes
#9 of 68 in Lucerne
913 reviews
1.3 km away
Art Deco Hotel Montana Luzern
Show Prices
Show Prices
Show Prices
0.3 km away
Renaissance Lucerne Hotel
0.2 km away
Hotel Wilden Mann
Hotel Wilden Mann
#6 of 68 in Lucerne
425 reviews
0.7 km away
CASCADA Hotel
CASCADA Hotel
#8 of 68 in Lucerne
865 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $277 - $1,648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, Agoda, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Hotel des Balances reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Des Balances Hotel
Des Balances Lucerne
Hotel Style:
#4 Family Hotel in Lucerne
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel des Balances staff and other travellers.
15 questions
Ask a question
Rockledge, Florida
10 months ago
New York City, New York
2 months ago

See all questions (15)

Questions? Get answers from Hotel des Balances staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms on a higher floor overlooking the River Reuss have a small balcony and excellent views.”
  • View of Mount Pilatus from the room.
  • View of Mount Pilatus from the room.
  • View of Mount Pilatus from the room.
  • View of the mountain range from the room.
  • View of Mount Pilatus from the room.
  • View of the Kappelbrucke from the room with Lake Lucerne and mountains in the background.
DaveGandT, 27 Apr 2017 | Read review
“Ask for water view higher up”
joannp653, 21 Apr 2017 | Read review
“Rooms with balconies and river views are Spectacular”
Y4949MMpaulinem, 20 Apr 2017 | Read review
“Rooms facing water are quieter, and nicer view.”
AlexisBk5, 15 Apr 2017 | Read review
“River view with a balcony is superb.”
grelwood, 6 Apr 2017 | Read review
5 of 5
CheapTickets
US$288* /night
View Deal
Hotwire.comUS$476
Booking.comUS$478
Agoda.comUS$478
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates