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Ameron Hotel Flora Luzern

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Traveller (134)
Room & Suite (214)
Dining (63)
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Overview
  • Excellent42%
  • Very good46%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“chapel bridge”(28 reviews)
“great location”(26 reviews)
“free mini bar”(6 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (335)
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Traveller rating
99
74
18
4
3
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99
74
18
4
3
Show reviews that mention
All reviewschapel bridgegreat locationfree mini barpremier roomcomplimentary sparkling watertrain stationold towntub shower combotopped up dailyquiet streetnice hotelhome basepillow menucoffee machine in the roomunderground parkingroom was cleancity tax
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1 - 5 of 198 reviews
Reviewed 3 days ago

Food great, staff very polite, bedrooms very comfortable what more could you ask. Close to the train and bus station and a few minutes walk to the lake. Would definitely go back without hesitation. Travelled around by bus and train and did boat trips on...More

2  Thank kjohnson196255
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 2 days ago

We are delighted about your wonderful feedback and recommendation. Thank you for sharing your impressions and highlighting our warm welcoming guest service. Yes, we agree - the location is the ideal starting point for your excursions and sightseeings in Lucerne. We would be even more...More

Reviewed 4 days ago via mobile

First of all on their website they have written they are four star hotel I really have my doubts , from the first day of our check in I didn’t like the attitude of the staff , no kettles in our rooms , what ever...More

Thank Zareen M
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 3 days ago

Thank you very much for your most appreciated feedback.We regret if we were not able to meet your expectations and furthermore, we deeply regret that we missed out to notice your insatisfaction on property as we would have tried our best to find a suitable...More

Reviewed 4 days ago

The room was spacious for a European Hotel, very modern, all amenities. Great location, just across the bridge to Old Town. Walking distance to the train station and the Art Museum. The hotel gives you a city pass for the buses so travel about the...More

Thank clnstl
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 3 days ago

Thank you very much for your compliments and recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. Yes, we agree - the location is the ideal starting point for your excursions and sightseeings in Lucerne...More

Reviewed 5 days ago

Stayed our last night of a two week trip before flying out of Zurich to go home. We had been to Lake Luzern several years ago but did not get into the city of Luzern so we wanted to check the town out on this...More

Thank William R
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 3 days ago

Thank you so much for your most appreciated feedback .We are very happy that you like the style and comfort of our guest rooms and enjoyed the heartly service of our team. Hope to have the pleasure of welcoming you back – Jessica Ternes and...More

Reviewed 5 days ago

Excellent location on a quiet street. Front desk was extremely helpful. We stayed here the night before flying out of Zurich. Lucerne is a nice city to stay. I would stay at this hotel again primarily for the location.

Review collected in partnership with this hotel
Thank cherma165108
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 3 days ago

Thank you so much for your recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. We would be happy to welcoming you back among us, best regards Jessica Ternes and Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$159 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Lucerne
#10 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$159 - US$319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Lucerne
#10 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveller (134)
Room & Suite (214)
Dining (63)
Amenities (16)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
miaowzila
May 1, 2018|
AnswerShow all 3 answers
Response from 337boriss | Reviewed this property |
Yes there is
1
Vote
Zareen M
April 16, 2018|
AnswerShow all 5 answers
Response from AlthoffHotelGroup | Property representative |
Thank you very much for your message. We have a Kaffemschiene in the rooms in all categories. Hot water is available 24 hours at our reception so we do not have a kettle in the hotel. We wish you a pleasant journey and send... More
2
Votes
Google Translation
Aussiekiki
February 17, 2018|
AnswerShow all 4 answers
Response from AlthoffHotelGroup | Property representative |
Please excuse our late reply. The difference between the two categories is as follows: Comfort The newly refubished SMART Comfort room offers air condition, a free bottle of water per day, a coffee station, free minibar and... More
0
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Room Tips
"Ask for rooms on the top floors.."
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"Ask for a room with a view"
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"Upgrade to a super room"
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"higher floors would be better"
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