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CASCADA Hotel

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CASCADA Hotel
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817 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Croydon, United Kingdom
Reviewed 3 March 2016

This was our first visit to Lucerne. The Cascada was in a great location and we could easily find our way around. All the staff were very friendly and helpful. Everywhere in the hotel was very clean and there was a full range of breakfast fare both hot and cold. We really enjoyed the snowy walks on Pilatus and will...

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Helpful?
1Thank crumpanne
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear crumpanne Thanks a lot for your great review. We are happy you enjoyed your stay at CASCADA and in Lucerne. It would be a pleasure to welcome you again at our hotel. Best regards Your CASCADA Team

Dublin, Ireland
Reviewed 25 February 2016

We stayed for a 3 day weekend trip from Zurich and impressed from start to finish. They reached out after booking to make sure we had the information needed to arrive and check in. This included for us free sparkling bottled water in the room, replenished daily. During our stay the staff were friendly and helpful. The room decor was...

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Thank VacationFrog
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear VacationFrog, Thanks a lot for your detailed review and your nice words and compliments. We are really glad you enjoyed your stay and we have contributed to a great weekend trip in Lucerne with a lot of brilliant memories. From January to the End of March 2016 you benefit with the Tell Pass from free travel to the mountains...

Reykjavik, Iceland
Reviewed 25 February 2016

I have been on Hotel Cascada 5 times, total for 9 weeks over 9 years. I stayed there now in february 2016 for two weeks. This hotel is very well located in the middle of Luzern, cose to downtown, trainstation and a lot of restaurants. This one of my favorite hotel to stay in, everything there is 100%. The restaurant...

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Thank GMJensson
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear GMJensson Thank you very much for your great feedback and the maximum points. We are very proud that we can welcome and accommodate you every now and then for over 9 years now. So you know the CASCADA very well, with all the amendments and renovations in the last years. It would be a pleasure to welcome you again...

Derby, UK
Reviewed 22 February 2016 via mobile

Understated elegance, quality, sensible prices and extremely helpful and friendly staff. This hotel helped to make our short break a very special one. If you are looking for a good hotel within walking distance of all the sights and the train station, the Cascada is the perfect choice. Please don't hesitate to make a booking!

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Thank Djaneyc
Mumbai
Reviewed 21 February 2016 via mobile

The hotel is a 4 star with am amazing view which serves complimentary mini bar. It is a 4 minutes walk from the station. The overall hotel property is very unique. There was wide breakfast platter served in the morning with a facility to custom modify your own eggs. The beat part is the tourist spots are walking distance from...

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Thank MadiMumbai
New Delhi, India
Reviewed 9 February 2016

I simply loved the hotel ! It's hardly a few minutes from the tram station and is in the middle of a happening market. The receptionist was very very sweet and at once made you feel comfortable ! We were three and our room got upgraded to a deluxe room for the same price .. couldnt have asked for more...

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Thank SanchitaGoel
London, United Kingdom
Reviewed 7 February 2016

Stayed here for four nights over the new year period. Great location, only 5 minutes walk from the train station, & less than 10 mins to the old town and lake. It is also slightly tucked out of the way, so you don't get much noise from passing traffic etc. The staff are polite and helpful, the hotel itself is...

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Thank 99_redball00ns
Singapore
Reviewed 3 February 2016

It was easy to find with just a 5-10 mins walk from the train station. It was winter season and they include a free pass for travel within central Swizterland which you can take a boat trip to Mt Rigi or Interlaken if you stay 2 nights or more. The room was ok and the complimentary minibar was really good...

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Thank RealCritic
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear RealCritic Thank you for your great feedback and the maximum points. We are glad you enjoyed your time at CASCADA and we could surprise and satisfy you with some special amenities. It would be a pleasure to welcome you again at our Hotel. Best regards from Lucerne Your CASCADA Team

Orlando, Florida
Reviewed 1 February 2016

We loved everything about this hotel. Location was extremely convenient - just about 5 minute walk to hit main sights. Hotel was clean with nice rooms. Staff was friendly and helpful with questions on Lucerne, Pilatus, and Titlis. Breakfast was very good. Really enjoyed our stay there. It is a little on the expensive side, but everything in Switzerland is.

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1Thank ItsJustMe262
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear guest, thank you very much for your 5 star rating and your lovely words and compliments. We are really happy you enjoyed your time with us. We hope to welcome you again at CASCADA. Best regards from Lucerne

Bratislava, Slovakia
Reviewed 17 January 2016

Me and my colleagues stayed in here just for one night but we had very good experience. The service, rooms named after Swiss landmarks, free non-alcoholic beverages in the minibar and also the hotel restaurant in Spanish style, serving tasty meals as well as nice breakfast. I also liked the location - just a few minutes walk from the city...

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Thank Peter A
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Peter, thanks a lot for your great review. We are glad you and your colleagues enjoyed your stay with us. All our rooms are named after a Swiss waterfall, also in the public areas you find waterfalls, As the Waterfall hotel - CASCADA - it is predestined to. Our guests find also a lot of information about the waterfalls...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
CASCADA Hotel is a modern 4**** non-smoking city hotel which is centrally located near the trainstation. A few minutes walk away from the lake, the Old Town, the KKL and Lucerne's main attractions. All 66 rooms have been renovated recently, and are named and decorated after a Swiss waterfall. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more   less 

Additional Information about CASCADA Hotel

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $210 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CASCADA Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#8 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from CASCADA Hotel staff and other travellers.
11 questions
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Rogers, Arkansas
Houston, Texas
over a year ago
Melbourne, Australia
Canton of Lucerne, Switzerland
over a year ago

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Questions? Get answers from CASCADA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor, very quiet”
 of 5 bubbles rosyg, 17 Dec 2016 | Read review
“Avoid rooms next to the elevator.”
 of 5 bubbles JohnXos, 28 Nov 2016 | Read review
“Room 505 has a nice sitting area and is very quiet.”
 of 5 bubbles 742dianec, 7 Nov 2016 | Read review
“Rooms not facing the main road are quiet.”
 of 5 bubbles bernardt906, 1 Nov 2016 | Read review
“Walking distance from the railway station.The room is equipped with European standard electric socket close to the bed !!!”
 of 5 bubbles rzabkiewicz1, 31 Oct 2016 | Read review
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