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2018-02-05 2018-02-06
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    Renaissance Lucerne Hotel

    Pilatusstrasse 15, Lucerne 6003, Switzerland
    +1 855-821-4553
    Hotel website
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    2018-02-05 2018-02-06
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    Traveller (324)
    Room & Suite (186)
    Dining (45)
    • Excellent57%
    • Very good34%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Feb 5Feb 6
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (974)
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    231 - 235 of 833 reviews

    Reviewed 28 April 2016

    The staff was so nice and helpful - probably the best service we have had in Europe. Large room and bathroom, both very clean. The room was very warm unless you opened the window (which only opened 1/16 of the way) but that was the...More

    Thank ItsUsInLux2011
    Response from RenaissanceLucerne, Director of Operations at Renaissance Lucerne HotelResponded 6 June 2016

    Dear guest Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. We are delighted to read that you are convinced of our service and thank you for your prise. However we are very sorry to learn...More

    Reviewed 24 April 2016 via mobile

    A quaint, cozy, comfortable hotel in a lovely historic building in downtown Luzern. The rooms are clean & comfortable and space is very efficiently optimized. Samir, the manager, is an energetic and knowledgable host who goes out of his way to make your stay enjoyable....More

    Thank TheOranges
    Response from RenaissanceLucerne, Director of Operations at Renaissance Lucerne HotelResponded 6 June 2016

    Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you felt comfortable in our city centre hotel and enjoyed the quality of...More

    Reviewed 18 April 2016 via mobile

    Renaissance hotel was very comfortable, clean and professional. Centrally located and within a short stroll to all the major city highlights. The availability of a very nice guest lounge was an added bonus to be able to catch up with friends away from a bar....More

    Thank Benruxo
    Response from RenaissanceLucerne, Director of Operations at Renaissance Lucerne HotelResponded 6 June 2016

    Dear Guest Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel and for sharing this review. It is a great pleasure for us to read that you felt comfortable at our property and that you enjoyed...More

    Reviewed 11 April 2016

    I stayed at the Renaissance Lucerne Hotel (part of Marriott) for -unfortunately-one night only, checked in on 27 Mar. As part of Marriott member I got a very good rate booking directly on the Marriott website. I found the price to be reasonable in an...More

    Thank 287mitan
    Reviewed 10 April 2016

    To earn more stay in my Marriott reward account, we stayed at both renaissance and autograph collection in Lucerne, and both meet my expectation, and i have to say renaissance is more my type hotel. The checking-in procedure was as smooth as other Marriott hotels...More

    Thank JimmyjsC
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$142 - US$294 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Lucerne
    • #8 Luxury Hotel in Lucerne
    • #8 Romantic Hotel in Lucerne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 86
    • Reservation Options
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    • Location
    • Switzerland >
    • Canton of Lucerne >
    • Lucerne
    • Also Known As
    • Schiller Hotel Lucerne
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    Traveller (324)
    Room & Suite (186)
    Dining (45)
    Pool & Beach (2)
    Hotel & Grounds (215)
    Bathroom (35)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    19 October 2017|
    AnswerShow all 2 answers
    Response from ManagerTH | Property representative |
    Dear JSSMetroD.C, Thank you very much for the shown interest. Renaissance Lucerne Hotel does not have an executive lounge. As a compensation we offer complimentary continental breakfast for you as a Marriott Gold Elite... More
    Google Translation
    1 October 2017|
    AnswerShow all 2 answers
    Response from Merlion42 | Reviewed this property |
    I shall answer my own question, after I returned from my stay in Renaissance Lucerne. I have emailed the hotel to enquire about this. There is no option whereby one can pay for a half-day rate. So, we ended up booking one... More
    Kaity A
    27 September 2017|
    AnswerShow all 6 answers
    Response from Tranquillo | Reviewed this property |
    NO, they do not but ist is literally a short maybe 2 block walk to the train station and we did it with luggage and a carry on each. Not worth cab fare. SO close.
    Room Tips
    "Higher floors will help avoid noise if you're there mid-week although you can't hear much from the..."
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    "We had room 520 which is great."
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    "Ask for rooms facing internal courtyard to avoide street noise"
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    "Stay on a higher floor if street noise bothers you"
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