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    Palace Luzern

    1,158 reviews
    #3 of 66 Hotels in Lucerne
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    Haldenstrasse 10, Lucerne 6006, Switzerland
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    Travellers' Choice award winner
    Traveller (506)
    Room & Suite (373)
    Dining (136)
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    Overview
    4.5
    1,158 reviews
    • Excellent77%
    • Very good16%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “marlin restaurant”(12 reviews)
    “lake view”(49 reviews)
    “five star hotel”(18 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    5 Star Hotel
    All hotel details
    Contact Info
    Haldenstrasse 10, Lucerne 6006, Switzerland See on map
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    Reviews (1,158)
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    Traveller rating
    553
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    LanguageEnglish
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    553
    114
    45
    14
    13
    Show reviews that mention
    All reviewsmarlin restaurantlake viewfive star hoteljunior suitethe general managergorgeous hotelturn down servicememorable stayviking cruiseold townthree nightslarge roombreakfast buffetmini barthe location is perfectmount pilatustrain station
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    1 - 5 of 739 reviews
    Reviewed 3 weeks ago
    Balcony on the lake

    Beautiful hotel on the lake. The room was spacious, clean, comfortable and quiet. Staff were responsive and friendly. We were a little concerned when escorted to our room and advised that the A/C only came on at a certain temperature, but relieved to hear they...More

    Thank RoadTrippersVA
    Reviewed 22 February 2018
    Tired old hotel, good location

    We stayed at the Palace Hotel in Lucerne in Oct. of 2017 and were disappointed in our stay there. Our room had a nice view but our balcony adjoined others which made it unsafe to leave our windows open at night. We had to wait...More

    Thank Judy S
    Reviewed 3 January 2018
    Great Location and awesome staff!

    Stayed here for a few days during spring break. This was our first stop of four and wanted to stay in the heart fo the city. Its right on the boardwalk and walking distance to the city. Get a room with view and you will...More

    1  Thank lvosx
    Reviewed 26 December 2017 via mobile
    Needs improvement

    It was my return stay at the palace but this time with kids and not as a couple The staff is ok specially some in in room dining and the higher team has no control over rooms are nice but require renovation view are the...More

    Thank Ck C
    Reviewed 27 November 2017
    Typical European hotel

    We stayed here in October 2017. It is your typical European hotel. Very nice and comfortable. Very spendy. Breakfast buffet was average. We got stuck in a top floor hotel on the outside and it was a terrible room. It felt like the Harry Potter...More

    Thank Paul W
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    123456…148
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    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Room Service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Spa
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Details
    Price range
    US$394 - US$714 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Romantic Hotel in Lucerne
    #2 Family Hotel in Lucerne
    #3 Luxury Hotel in Lucerne
    #4 Business Hotel in Lucerne
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
    Details
    Price range
    US$394 - US$714 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #2 Romantic Hotel in Lucerne
    #2 Family Hotel in Lucerne
    #3 Luxury Hotel in Lucerne
    #4 Business Hotel in Lucerne
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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    All photos (1,042) 1,042
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    Traveller (506)
    Room & Suite (373)
    Dining (136)
    Pool & Beach (12)
    Amenities (98)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    See all 26 questions
    kcfood
    16 January 2018|
    Answer
    Response from Jelswiss | Reviewed this property |
    I am not sure but better ask the hotel
    -1
    Votes
    pulubeekuno
    3 June 2017|
    AnswerShow all 3 answers
    Response from Bill L | Reviewed this property |
    There are many rooms available overlooking the water. Just request it.
    0
    Votes
    walter g
    20 May 2017|
    AnswerShow all 3 answers
    Response from Bill L | Reviewed this property |
    220
    0
    Votes
    123456…9
    Room Tips
    "get a room overlooking the water"
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    "try getting lake side"
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    "Room with a lake view"
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    "Ask for lake side balcony on the 3rd floor."
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