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Palace Luzern

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Traveller (506)
Room & Suite (373)
Dining (136)
Overview
  • Excellent77%
  • Very good16%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“lake view”(49 reviews)
“five star hotel”(18 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (1,158)
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739 results
Traveller rating
553
114
45
14
13
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553
114
45
14
13
Show reviews that mention
All reviewsmarlin restaurantlake viewfive star hoteljunior suitethe general managergorgeous hotelturn down servicememorable stayviking cruiseold townthree nightslarge roombreakfast buffetmini barthe location is perfectmount pilatustrain station
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11 - 15 of 739 reviews
Reviewed 16 October 2017

Very comfortable rooms, beautiful view of the Alps and the lake. Very helpful staff. Easy walking distance to shopping and sights. Restaurant on the premises as well as a bar. Lovely breakfast with a very large selection of foods.More

Thank Anita H
Response from Raymond H, General Manager at Palace LuzernResponded 25 October 2017

Dear Anita H I am very happy that you enjoyed the room with view on the lake and mountains as well as the services provided. We hope that you had a great journey onwards and hope to welcoming you soon again at the Palace Luzern....More

Reviewed 16 October 2017

We just spent two nights in the Palace. It is amazing. The rooms were wonderful (somehow we got a suite) The staff was amazing. It is located by a bus stop and is walking distance into old town. The desk staff was very personal and...More

Thank Paula T
Response from Raymond H, General Manager at Palace LuzernResponded 25 October 2017

Dear Paula T I am excited to learn that you enjoyed your stay at the Palace Luzern and I thank you for your trust in our services. With pleasure I will forward your feedback to the team and I am sure, that it will be...More

Reviewed 15 October 2017

We spent 3 nights at the Palace. The views of the lake beautiful particularly if you have a lake view room.The rooms are adequate but a little smaller as are so many of the older hotels. I also found that is pretty pricy, $600+ for...More

Thank henry m
Response from Raymond H, General Manager at Palace LuzernResponded 25 October 2017

Dear henry m Thank you for staying with us and for sharing your experiences with the community. I am happy to learn that you allover enjoyed your time and I hope to welcoming you after the renovation works from April 2019 onwards. Best regards Raymond...More

Reviewed 11 October 2017 via mobile

We stayed at this beautiful hotel for 2 nights after cruising the Rhine river on the Viking longship Lofn. It was a beautiful way to end a fantastic trip . We had a huge room overlooking the lake . 2 large windows that could be...More

Thank 575suzanne575
Response from Raymond H, General Manager at Palace LuzernResponded 15 October 2017

Der 575suzanne575 Thank you for sharing you experiences on tripadvisor and for staying with us at the Palace Luzern! With pleasure I will forward your feedback to the team and I am sure that his will a great motivation for them. I hope that you...More

Reviewed 10 October 2017

We stayed at the Palace following a cruise on the Rhine with Viking. All arrangements were handled by the cruise line. We were stunned by the beauty of the location, the size of the rooms and all of the amenities (especially the views from our...More

Thank jimb0gail
Response from Raymond H, General Manager at Palace LuzernResponded 15 October 2017

Dear jimb0gail Thank you very much for staying with us at the shores of Lake Lucerne! I am very pleased to learn that you enjoyed your time at our beautiful "little big city" and that we were able to make you feel comfortable and welcome....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$398 - US$711 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Lucerne
#2 Family Hotel in Lucerne
#4 Business Hotel in Lucerne
#4 Luxury Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$398 - US$711 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Lucerne
#2 Family Hotel in Lucerne
#4 Business Hotel in Lucerne
#4 Luxury Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (506)
Room & Suite (373)
Dining (136)
Pool & Beach (12)
Amenities (98)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kcfood
16 January 2018|
Answer
Response from Jelswiss | Reviewed this property |
I am not sure but better ask the hotel
-1
Votes
pulubeekuno
3 June 2017|
AnswerShow all 3 answers
Response from Bill L | Reviewed this property |
There are many rooms available overlooking the water. Just request it.
0
Votes
walter g
20 May 2017|
AnswerShow all 3 answers
Response from Bill L | Reviewed this property |
220
0
Votes
Room Tips
"get a room overlooking the water"
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"try getting lake side"
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"Room with a lake view"
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"Ask for lake side balcony on the 3rd floor."
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