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Grand Hotel Europe

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460 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Helsinki, Finland
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

Grand Hotel Europe may not be the nr. 1 luxury hotel in Lucerne - it's not pretending to be one - but having been in the business since 1870'ies (!) it can offer an unforgettable "Grand Hotel" experience on affordable price. We flew in to Zürich, took the direct train connection to Luzern station and then bus nr. 6 to... More 

Helpful?
1 Thank Juha M
A TripAdvisor Member
Reviewed 3 weeks ago via mobile

My sister and I visited September20-22 and arrived exhausted. We were shown to a room directly facing a construction site in full swing. Pile drivers, jack hammers enough that the very room was shaking and the noise unbearable. When I asked for another room I was advised that any other room would cost $100. Per night more. Odd since the... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

We stayed here for 4 days as a jumping off place for driving around Switzerland. That was a perfect idea! The front of the house staff was helpful and friendly. The bar staff went out of their way to make a late dinner panini! We had a spacious front facing room with a water view. They have a very tiny... More 

Helpful?
1 Thank MSBak
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2016 via mobile

We visited on a Tour for two nights - the hotel was clean, and staff very friendly. It was convenient to the city center and offered a great walk along the Lake Lucerne. We'd welcome staying here on our own planned travel in the future.

Helpful?
1 Thank Jeff-Aus
Waco, Texas
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2016

The hotel was clean and our room was well appointed. The Hotel is old and a little dated, but the rooms were more modern in style. I generally like old world charm of older hotels as long as they are well maintained and tastefully updated with modern conveniences. The Grand Hotel Europe did not disappoint. All meals in the restaurant... More 

Helpful?
Thank rlunder
Atlanta, Georgia
Level Contributor
11 reviews
Reviewed 17 October 2016 via mobile

I was really impressed with this hotel. It's charm, warmth, location and staff made this the perfect spot. The cleanliness and picturesque scenery just invites you in and seems to caress you. Looking forward to a future visit.

Helpful?
Thank xxxbigblk1
Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 October 2016

Room was small and there was not much amenities. Breakfast service was poor except for a helpful asian lady (from Hong Kong). Will not stay there again! I am surprized that the owners of the hotel let the staff run amok!

Helpful?
Thank Desmondtan2015
Hanoi, Vietnam
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016 via mobile

I've stay with my friends in Hotel Europe for 1 night in July 2016. It's really nice hotel and good location with wonderful view. I love so much flower garden in front of hotel. Room is so so, breakfast is quite good. But we enjoyed so much.

Helpful?
Thank Chichi19842016
Singapore
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 September 2016

An old building which transform into a Hotel but kept in a very good condition. Staff there are friendly and helpful. A bit distance to the shopping area but can take a slow stroll there along the river side. Close to Casino too for those who wish to play a handful of games there.

Helpful?
Thank Miketwz
Petaling Jaya, Malaysia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 September 2016

Spent a night at the hotel and absolutely enjoyed it. Built almost 150 years ago, the hotel has been modernized yet it still retains its old world charm. We've arrived at the hotel very early (around 10-ish), but fortunately for us, our rooms were ready to be checked in. All of the staff in the hotel were friendly and ready... More 

Helpful?
Thank Jeremy K

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Hotel Europe, opened in 1875, combines a grand past with a contemporary outlook and is distinguished by its subtle elegance, attentive service and warm hospitality. If offers 169 tastefully designed rooms, a restaurant with lake view, a hotel bar with patio and garden and two lavish dining halls. Shopping facilities, lake promenade, casino, gym & wellness and a golf course are at short distance. ... more   less 

Additional Information about Grand Hotel Europe

Address: Haldenstrasse 59 | 6006 Lucerne, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $287 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Europe 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Grand Hotel Lucerne
Grand Hotel Europe Lucerne
Hotel Style:
#20 Luxury Hotel in Lucerne
#20 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Europe staff and other travellers.
8 questions
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New York, New Jersey and Virginia
over a year ago
Crown Point, Indiana
Crown Point, Indiana
over a year ago
Crown Point, Indiana

See all questions (8)

Questions? Get answers from Grand Hotel Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with Lake view, even if there's traffic down in the street.”
 of 5 bubbles JuhaM, 13 Nov 2016 | Read review
“Get a front facing room looking out to water and mountains!”
  • Front facing room
 of 5 bubbles MSBak, 6 Nov 2016 | Read review
“Very poor managed hotel!”
 of 5 bubbles Desmondtan2015, 6 Oct 2016 | Read review
“Peaceful Stay”
 of 5 bubbles mrpotts, 24 Aug 2016 | Read review
“A room in the front for gorgeous views.”
  • View from balcony
  • View from balcony
  • double sinks
  • Simple beauty
  • Loved the colors
  • Simple beauty
 of 5 bubbles BettyW914, 9 Aug 2016 | Read review
5 of 5
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