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Hotel des Alpes

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856 Reviews from our TripAdvisor Community

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Showing 700: English reviews
Sarasota
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 October 2016 via mobile

This hotel has the best location in all of Luzern. Overlooking the water and the covered bridge in old town. We walked to and from the train station and the boat docks. This is in the heart of the city including the market right below the hotel on the weekends. Each day we set out by foot to cover all... More 

Helpful?
3 Thank Mikehagan
Armidale, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 October 2016

The hotel is in the old town and has great views of Chapel Bridge from our balcony room. it is in easy five minute walking distance of the railway station. The room was all we needed with a comfortable bed but was fairly basic. Guest toiletries are not provided except for soap wash. Staff could speak good English and they... More 

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3 Thank kjtravels84
Oxfordshire, United Kingdom
Level Contributor
461 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 5 October 2016

The hotel overlooks the river / lake and a balcony room on a high floor is also quiet . The room was clean and adequate , maybe some modernisation could be done but it had free wifi . The view from the ( small ) balcony was superb with lake and mountains as well as the famous Lucerne bridge very... More 

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2 Thank hilltopOxon
Sherwood
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016 via mobile

We were delighted with the accommodation provided at the hotel it was all that we had wanted. The room was comfortable with a great view over the Chapel Bridge. The staff were very helpful this included the main reception, the cleaning staff and the restaurant staff. The breakfast was good and the one evening meal in the restaurant was excellent... More 

Helpful?
1 Thank eddyd40
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016

Back in June,2016,I’ve reserved a Triple Room with River View an1 Big Balcony at Hotel Des Alpes for my Sept 22 trip through Booking.com,we paid CHF330. Outrageously,the hotel told us it’s fully booked as we walked through the door! The staff there simply suggested us to look for a room at Ibis Styles Luzern City. The reason I chose Hotel... More 

Helpful?
4 Thank landat2014
Green Bay, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 September 2016 via mobile

This hotel was perfect! Clean, EASY to get to and find, as well as great location overall. The room with a balcony facing the chapel bridge was well worth it!! The bed was comfortable, and breakfast was great too. I would definately recommend!

Helpful?
3 Thank BrookeMoose
California
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 September 2016 via mobile

It was wonderful walking out of the train station and seeing our hotel across the bridge from us! The staff were very friendly, the room was very clean and the view unbeatable! We had a room with a small balcony looking over the bridge and river. We sat out there enjoying our wine. It was a nice feature that the... More 

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3 Thank DJ512
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 September 2016 via mobile

My wife and I stayed here in september during our visit to Switzerland on our Honeymoon. The location is great convieniently located a short walk from the train station and our window had a lovely view of the river. The room was small, pokey and had no air conditioning (which didn't bother us as the wheather had turned cold for... More 

Helpful?
1 Thank Joshua P
Eugene, Oregon
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 September 2016

The location, 5 minutes away from the train station, right in the heart of this beautiful city, and right on the river, cannot be beat. Staff friendly and very helpful. Room was perfect, all the amenities here. I chose a room with a river view and what a view it was. The river, Lake Lucerne, the mountains, the heart of... More 

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2 Thank jerrypj
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2016

We spent our first night in Switzerland at the Hotel Des Alpes in Lucerne since the city was an easy train ride from the airport and the station is just on the other side of the river. Coming up out of the station you spot the amazing wooden bridge lined with flowers and at the end you will spot the... More 

Helpful?
1 Thank Donald R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $196 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Alpes staff and other travellers.
13 questions
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Questions? Get answers from Hotel des Alpes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view if you can. The City view will basically give you a view of another building's wall.”
  • View out out my river side window - Mount Pilatus in the distance.
  • View of Lake Lucerne, Reuss River, Kapellbrücke in Panorama.
 of 5 bubbles JeffSkott, 20 Nov 2016 | Read review
“Book a room with a balcony overlooking the river”
 of 5 bubbles chermick, 9 Nov 2016 | Read review
“Pay that bit more for a superior room with view.”
 of 5 bubbles chadders5, 1 Nov 2016 | Read review
“Choose a room on the 3rd floor, it is quieter”
 of 5 bubbles sonyac132, 31 Oct 2016 | Read review
“In good weather try to get a balcony”
 of 5 bubbles gregboice, 18 Oct 2016 | Read review
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