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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Radisson Blu Hotel, Lucerne
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1,033 Reviews from our TripAdvisor Community

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Showing 734: English reviews
Reviewed 14 December 2015

Was on a stay here in between transits of Mt Titlis and jungfrauouch. The hotel is located in an extremely happening area. The train station is very close and so is the city centre. The lake is extremely close. Would recommend taking the rooms with the Lake view. Staff is extremely helpful. Rooms are extremely spacious.

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Helpful?
Thank Manas V
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Manas, Thank you very much for having taken the time to write a feedback about your stay in Radisson Blu Hotel, Lucerne. For me and my team it's a pleasure to read that you enjoyed your stay in our central located hotel as well as in our spacious and convenient rooms with its breathtaking view of the lake and...

Winthrop Harbor, Illinois, United States
Reviewed 11 December 2015 via mobile

Stayed here for 4 nights as a stop between Zurich. Was a good spot within the city, 5-10' to get to most places within the city easily, and very close to the train station. Easy access point to explore the region - clean hotel, good spaced room and good service!

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Helpful?
Thank Jennifer D
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Jennifer, Thank you very much for having taken the time to write a feedback about your stay in Radisson Blu Hotel, Lucerne. It's a plesure for me and my team to read that you enjoyed the central location of the hotel as well as our spacious, clean and convenient rooms. We hope to welcome you again, when you're in...

London, United Kingdom
Reviewed 10 December 2015

Hi All, Background: I made the booking online to Radission blu Lucerne , Swiss for dates 17th December 2015 till 22 December 2015 . I tried to contact the hotel directly to the reservation and were enquiring about the options of stay and to confirm that I used the debit card as a payment method. I got the assurance the...

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Helpful?
Thank ShaliniPrishi
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear ShaliniPrishi, We thank you for having taken the time to write a feedback. First of all we would like to deeply apologies for the unsatisfied experiences which you had with your reservation until now. We absolutely understand that this is not the best start into relaxed holidays. We have checked our credit card procedure again with the credit card...

Portland, Maine
Reviewed 9 December 2015

2 night stay while on a tour. Room was spacious for Europe. Not all Hotel staff fluent in English so ordering dinner was a little challenging. No ice buckets or ice machine and kitchen staff either giving glasses of ice or bowls of ice. Room had a nice tub but no instructions on how to use the shower. All in...

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Helpful?
Thank Kristen M
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Kristen, Thank you very much for having taken the time to write a review about your recent stay in Radisson Blu Hotel, Lucerne. For my team and me it's a pleasure to read that you enjoyed the spacious room as well as the central location of the hotel. I'll share your comments with the team here in order to...

Pune, India
Reviewed 8 December 2015 via mobile

Hi I visited this hotel in the last week of May with my wife and my 6 year old kid. Everything about this hotel is awesome. The staff is polite and so helpful they make you feel at home right away. Would definitely visit again and I highly recommend it.

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Helpful?
Thank osprashant
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear osprashant Thank you very much for having taken the time to rate your stay in the Radisson Blu Hotel, Lucerne. It's a pleasure for me and my team to read that you enjoyed in Lucerne and our hotel. Our aim is to always please our guests and to see that we reached our goal makes us very proud. We...

Reviewed 7 December 2015 via mobile

Stayed for 3 nights. Hotel staff were helpful. We got a room facing the river with nice view of the alps. The location was very quite even at during day. Room was modern with heated bath floor. We liked the all around windows which provide good lighting in the morning.

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Helpful?
Thank Dave K
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Dave, In the name of our whole team I would like to thank you for your excellent review about your stay. It is a pleasure to forward your friendly words to all staff as compliments like yours are very motivating. We hope you had a safe journey back home and we look forward to welcome you again soon. Very...

Seattle, Washington
Reviewed 5 December 2015

Great location, comfortable room with excellent view if you are lake facing. However, it seems that the hotel is cutting on the level of service in the rooms, and not fixing basic issues with maintenance (coffee cabinet was a mess: clearly water has been split there often and rotted out the cabinet). It's a modern hotel, way better that a...

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Helpful?
Thank travellingsloths
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear travellingsloths, Thank you very much, for having taken the time to write a feedback about your stay in Radisson Blu Hotel, Lucerne. For me and my team it's a pleasure to read that you enjoyed the central location of the hotel as well as your spacious and convenient Lake View room. Your feedback concerning the coffee cabinet is very...

Nairobi, Kenya
Reviewed 5 December 2015

Excellent location, very smartly done-up and efficient service. Lake Lucerne is just at the stone-throw distance. Chapel Bridge and other attractions are close-by.Though hotel is just few min walking from the train station. But if you have heavy luggage/s better to commute by a cab while check-in/check-out.

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Helpful?
Thank Sandip M
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Sandip, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. For my team and me it's a pleasure to read that you enjoyed the central location, the modern design as well as our best 'Yes I Can' service. We always aim to please our guests and to...

Pune, India
Reviewed 3 December 2015

Its a nice hotel. Walking distance from Lucerne train station. In front of beautiful Lucerne lake. Felt bit expensive to me, I got it in ~178 CHF for one night without breakfast. They asked ~30-35 CHF more per person for breakfast buffet. Many Indian restaurants are nearby (~1.2 km walking) like Mirch Masala Indian Restaurant and Tandoori Indian Restaurant &...

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Helpful?
Thank itsabhinav123
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear itsabhinav123, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. For me and my team it's a pleasure to read that you enjoyed the central location of the hotel as well as our spacious and convenient rooms. We hope to welcome you again, when you're in Switzerland...

Vicenza, Italy
Reviewed 26 November 2015 via mobile

Very clean and modern hotel with friendly staff. Easy check in, upgraded room, and very clean room. Hallways have a bit of strange oder, but it's probably some cleaning product. Simple wifi login with good speeds. Parking is in public house which is 32 francs per day. Overall a good option.

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Helpful?
Thank Spwilson13
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Spwilson13, Thank you very much for having taken the time to write a feedback about your stay in Radisson Blu Hotel, Lucerne. For me and my team it's a pleasure to read that you enjoyed our high speed wifi as well as our spacious, clean and convenient rooms. We're looking forward to welcoming you soon again. Very best regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $197 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#13 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travellers.
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get lake view”
 of 5 bubbles faltarejos, 19 Jan 2017 | Read review
“Ask for a quiet room”
  • Room
  • Room
  • Room
 of 5 bubbles mppalmer, 5 Jan 2017 | Read review
“The rooms are fine at least the ones with a view of the alps. The others overlook nothing.”
 of 5 bubbles traceys618, 28 Dec 2016 | Read review
“complain loudly when the room doesn't suit your needs”
 of 5 bubbles opsdirector2, 24 Dec 2016 | Read review
“Corner Rooms were quite big and Sunny”
 of 5 bubbles Richat21, 22 Dec 2016 | Read review
5 of 5