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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
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1,039 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Pensacola, Florida
Reviewed 9 July 2015

The Raddison Blu Lecerne was a great hotel. The hotel was close to the chapel bridge one of the more popular landmarks in Lucerne. The breakfast was really good and the service was excellent. The staff was really polite and friendly. Overall I had a great stay!

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Helpful?
Thank Nikolas H
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Nikolas There is nothing else to say than thank you very much for your words. This is our aim: To make your stay at Radisson and in Lucerne a great & unforgettable stay, so that we can welcome you once again in the near future! We would be very pleased and glad to see you again at Radisson Blu...

Dehradun, India
Reviewed 9 July 2015 via mobile

A good and convenient location. I would say... The staff needs to be trained on how to deal with their guests. Extremely rude. Specially Leonard, one of the chef's taking care of the live counter during the breakfast hours. Was not expected from a hotel like Radisson..!!! I trust it will be taken into consideration.

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Helpful?
1Thank Pari-kohli
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest We truly hope you could enjoy your stay at Radisson Blu Lucerne despite possible missunderstandigs caused by our service staff. Please be sure we will inform the responsible Department Head in regards of the inconveniences and train our staff to always follow the Radisson philisophy: YES I CAN - Delight our Guests! We would be pleased to welcome...

Bishop's Stortford, Herts, England
Reviewed 8 July 2015

We stayed as part of an extension to a Viking River Boat trip. Overal we had a very pleasant stay but there were a couple of little niggles that could easily be sorted out. Check in was very slow... 4 members of staff talking and laughing whilst 1 coped with a long and complex check in, leaving all of us...

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Helpful?
1Thank dedicatedtraveller
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Guest Thank you very much for the detailed review about our Radisson Blu in Lucerne. We are glad, you had a pleasant stay with us. Please apologize the waiting time upon arrival. We truly understand the inconveniences of waiting after travelling a long way. The hotel is fully booked and mostly all check in and outs take place at...

sacramento, ca
Reviewed 8 July 2015

My wife and I stayed two nights in a room with a king size bed as part of a Amawaterway cruise extension. Of the hotels we stayed during our two week trip starting in Amsterdam, this hotel is the only one I would not use again. Pros: a. Room is larger than most found in Europe b. Convenient to train...

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1Thank travelnice
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for having taken the time to rate Radisson Blu Hotel, Lucerne. I really apologize that our hotel didn’t meet with your expectations. We have three different styles of rooms, with different colors, materials and furniture to match with as many different tastes as possible. It’s absolutely not the standard of Radisson Blu Hotel, Lucerne...

Washington DC, District of Columbia
Reviewed 7 July 2015

This hotel is a 5 minute walk from the train station, and not far from all the main sights. I would say the location is pretty good. We arrived an hour early before check-in, but our room wasn't ready. I understand what the check-in time is and that we were early, but every other hotel on our 3 week trip...

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Helpful?
1Thank a300zx4pak
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you for having taken the time to write a review about your stay in our Radisson Blu Hotel, Lucerne. Our Housekeeping team give always its best to have all rooms ready at the official check-in time which is 3 o'clock. If we have a lot of late departures and some early check-ins, it might be possible that...

Brisbane Region, Australia
Reviewed 7 July 2015

Grand spot for Christmas Markets tour of Lucerne for 2-3 days having just come off a cruise ship on the Rhine for a fortnight. This first overland stop was very good, warm and clean, if small. Magic place, thoroughly enjoyed everything about our continuing tour during the days and the night stays were up to very high expectations.

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Helpful?
Thank leeann109
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thanks a lot for writing a feedback about your Christmas stay in Radisson Blu Hotel, Lucerne. We're delighted to read that you enjoyed your time in our comfortable and modern rooms as well as in Lucerne generally. We hope to welcome you soon again in our central located Radisson Blu Hotel, Lucerne. Very best regards, M. Conzelmann

Chapel Hill, North Carolina
Reviewed 4 July 2015

Very nice hotel in the heart of every thing. Very clean hotel with excellent service. The only problem was there were not enough towels and wash cloths in the bathroom. One set for 2 people. They have a restaurant in the hotel that was very good and they were very helpful with my gluten free diet. I would go their...

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Helpful?
Thank nursesally
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thanks a lot for having taken the time to write a review about Radisson Blu Hotel, Lucerne. We're delighted to read that you enjoyed the service as well as the spacious, comfortable and modern room. I apologize that you had only one set of towels in your room. If something like this should happen ever again, don't hesitate...

Australia
Reviewed 4 July 2015 via mobile

We stayed for one night at the hotel and didn't get a chance to use the facilities but the location is really handy. A quick walk away from the station. We were given a lake view room which was an unexpected bonus. The room is clean and tidy with a pretty large bathroom with bath (shower on top). Room looks...

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Helpful?
1Thank Margouille
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thanks a lot for writing a feedback about your stay in Radisson Blu Hotel, Lucerne. We're delighted to read that our spacious, comfortable and modern rooms met with your expectations. We hope to welcome you soon again in our central located Radisson Blu Hotel, Lucerne. Very best regards, M. Conzelmann

Ahmedabad, India
Reviewed 3 July 2015 via mobile

Location of radisson blu, Lucerne is excellent as its close to lake and half a kilometre from railway station. Business class rooms were spacious for 4 of us. Breakfast had a good spread too. Really loved our 4 night stay here.

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Helpful?
Thank Manan1010
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for taking the time to write a feedback about your recent stay in Radisson Blu Hotel, Lucerne. It's a pleasure for my team and me to read that you enjoyed your stay in our spacious and comfortable rooms. We're looking forward to welcoming you with your family soon again in Radisson Blu Hotel, Lucerne....

Perth, Australia
Reviewed 3 July 2015 via mobile

We stayed for 2 nights at the Radisson and it was excellent! Good location, easy to get around. Staff very friendly. Nearby to some pop up bars on the water which was enjoyable with the warm weather. Would happily stay here again.

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Helpful?
1Thank Kara B
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Kara, thanks a lot for having taken the time to write a review about Radisson Blu Hotel, Lucerne. It's a pleasure for my team and me to read that you enjoyed your stay in our spacious and comfortable rooms and that our hard work pays off. We're looking forward to welcoming you soon again in Radisson Blu Hotel, Lucerne....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: $199 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travellers.
33 questions
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake View Rooms have better views”
 of 5 bubbles AdityaBagadia, 13 Mar 2017 | Read review
“take the view of the Lake.”
 of 5 bubbles 772junaidn, 3 Mar 2017 | Read review
“Get lake view”
 of 5 bubbles faltarejos, 19 Jan 2017 | Read review
“Ask for a quiet room”
  • Room
  • Room
  • Room
 of 5 bubbles mppalmer, 5 Jan 2017 | Read review
“The rooms are fine at least the ones with a view of the alps. The others overlook nothing.”
 of 5 bubbles traceys618, 28 Dec 2016 | Read review
5 of 5