The hotel is simply amazing. The rooms facing the lake have ladders that go straight in the lake from the balcony and look more like suites, as they’re so spacious. Everything was perfect, all amenities, the service… I just wish I had more time to spend there.
such a unique experience! beautiful! clean, comfortable beds, service... really one of our best stays ever! i highly recommend the hotel itself! (the restaurant we didn't enjoy as much...). the hotel is beautifully located on the water front so evening we had a nice view over the lake and the alps. in the morning it was foggy and yet another kind of beauty...
spacious room with balcony and amenities, friendly staff - all as to be expected from a 5-star hotel but: don't arrive by public transport - after nightfall the entrance to hotel is hard to find due to lack of street lights and do not expect a 5-star breakfast - I had more choices and variations in 2-star hotels
We wanted to thank the entire service team for your excellent service! Very friendly and extremely attentive. You took care of our entire family's needs and were very understanding! Once again, a big thank you.
Top room which a stunning view. Really excellent restaurant. Friendly staff. And …… this is one of the few hotels which are really dog friendly! If our dog could speak she would have said: Thank you. To our opinion we got value for money
A perfect location to discover the western part of Switzerland. Excellent equipped hotel, beautiful view from your room (if located on the lake), very nice option to go directly from your room down a ladder into the lake (in particular for the kids).
It's really a beautiful hotel. The view is fantastic. It was as if I am on a cruise ship, except it is not moving. The ladder direct downtown the lake from the room is amazing. Staff are friendly and helpful, except the chief waiter. There was spiders issue. They are everywhere. Spider webs are all over the place. Not sure if it is a summer problem. Had dinner at the restaurant. The food looks better than it tastes. Hardly any taste. We had so much fun using the paddle boat. Overall, it was a good experience. Just not up to 5* standard for cleanliness.
Overall , the weekend at the Palafite was great . Great welcoming at the reception ( Emilie and Nuno were amazing) . Room was perfect ( in good condition overall ) . Restaurant staff were amazing and friendly ( very customer oriented) . Just the bar by the water could be slightly more dynamic ( staff) and anticipate a little bit more customers needs . Great experience for a weekend with friends
I‘m shocked by some of the negative reviews here: check my travel history: I know a nice hotel when I see one. Well this is not just nice; this is WOW!! From professional reservation till friendly checkout it left nothing to be desired. We had two connected units (2nd lakefront layer) and the arrival experience is already very pretty. A unique architectural property for the individuals among us. The reception area is stylish, the bar/lounge area beautiful. When we went to our units, we loved their interior, the beautiful terraces with an astonishing view and total privacy, the superb beds and pillows. It was a bit too warm in the room airco wise, but nothing an open window won‘t fix. The bathroom was fantastic as well. Some of the comments on wear and tear: well, it‘s 20 years it‘s here and there some evidence of that, but what we saw remained astonishingly pretty and it was nowhere rundown. It just shows it‘s not built in 2021. You have the feeling you‘re on your own boat on the ocean somewhere: such total privacy, such a private domain: what an oasis of tranquility. Breakfast was fantastic, varied, fresh and with the same astonishing view as everywhere on this property (no pricetag on a sunrise on Lac Neuchatel). I know not one single hotel in Switzerland that compares with this: an absolutely unique property in a positive sense. Can‘t wait to be back in summer!!…
This hotel offers one of the best locations in Europe. This complemented by a very high level of service. The room & amenities, the food and the efficiency of ALL the staff working there - is outstanding. We are avid travelers and this hotel experience will stay with us for a very long time.