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Gstaad Palace Hotel

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Traveller (436)
Room & Suite (171)
Pool & Beach (59)
Ratings and reviews
Certificate of Excellence
  • Excellent82%
  • Very good11%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“tennis week”(5 reviews)
“la fromagerie”(3 reviews)
“swiss alps”(11 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Fitness centre
Concierge
Pets Allowed
Spa
Wheelchair Access
5 Star Hotel
Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss...
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Location and contact
Palacestrasse 28, Gstaad, Saanen 3780, Switzerland
25.1 km to Sion Airport
35 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (364)
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199 results
Traveller rating
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LanguageEnglish
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162
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Show reviews that mention
All reviewstennis weekla fromagerieswiss alpstennis camplobby barlove tennisstaff were superbsouth viewdining experiencesoutdoor jacuzzibucket listold schooltennis courtsunique experienceski areaold worldlast moment
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1 - 5 of 199 reviews
Reviewed yesterday

The location of the Palace Hotel in Gstaad is spectacular. The views all the way around are incredible! The temperature in the Summer is usually quite moderate and comfortable, which is good because the hotel does not have air conditioning. The staff are excellent and...More

Review collected in partnership with The Leading Hotels of the World
Thank MissSiss1
Response from Barbara B, Guest Relations Manager at Gstaad Palace HotelResponded today

Dear MissSiss1 Thank you for your remarkable feedback. We are very pleased that you spent a good time with us. We have luck again with our natural “air condition” this summer. In the mountains we have the chance that during the night it is cooling...More

Reviewed yesterday

A visit to the alps in the summer was spectacular. The Gstaad Palace Hotel is a once in a life time experience. The staff, food, facilities were outstanding in every respect. The tennis courts and spa are superb with the mountains as the backdrop you...More

Review collected in partnership with The Leading Hotels of the World
Thank veronica g
Response from Barbara B, Guest Relations Manager at Gstaad Palace HotelResponded today

Dear veronica g Thank you for your beautiful feedback and hopefully the Gstaad Palace won’t be only once in a life time for you. It is true that it is magical in the winter. Not only the Palace as well as the whole area. In...More

Reviewed 1 week ago via mobile

It’s hard to fault the Gstaad Palace, attractive fit out, well maintained with impeccable service in a spectacular location. However, a few things could improve- the buffet breakfast is not hot enough, and Asian flavours in the al a carte too subtle. The lunch buffet...More

Thank Skimum123
Response from Barbara B, Guest Relations Manager at Gstaad Palace HotelResponded 1 week ago

Dear Skimum123, Thank you for your marvellous and as well as sincere and constructive feedback. We can read that we have some points, which we can improve. With comments like this we can ameliorate our service and the quality. We would be pleased to welcome...More

Reviewed May 28, 2018

Certainly Gstaad provides one of kind experience in service and comfort. Every detail is carefully managed, staff very well trained -even are the same one you see in the room's video- friendly and professional. The amazing views and magic place will remain in your memories.

Thank LeanV66
Reviewed March 21, 2018

Gstaad Palace was a wonderful experience for our annual ski trip. It is indeed a special place in every aspect. We are already planning our return trip for 2019. Customer service is exceptional - the front desk, concierge, shuttle staff and housekeeping were the shining...More

Thank Joseph M
Response from Barbara B, Guest Relations Manager at Gstaad Palace HotelResponded March 25, 2018

Dear Joseph M Thank you for your wonderful feedback. At the moment it looks like that you can immediately come back for another ski trip as we received new snow last night and everything looks like a winter fairy-tale. Unfortunately we finished the winter season...More

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About
Description
Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill ...More overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 104 tastefully decorated rooms include 19 junior suites, 4 suites, 2 Tower Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Tennis Court
Wheelchair Access
Beachfront
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (436)
Room & Suite (171)
Pool & Beach (59)
Dining (24)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
tyrone w
October 7, 2017|
AnswerShow all 7 answers
Response from Barbara B | Property representative |
Dear tryone w, The Gstaad Palace is not a ski in / ski out hotel. We do have a shuttle to the Eggli and the ski school Wispile, one in the morning and one in the afternoon. If you book private ski lessons the teacher comes... More
0
Votes
Marimiri
July 20, 2016|
Answer
Response from Barbara B | Property representative |
Dear Narimari, Thank you for your question. Yes children of every age can use the outdoor pool. From now until around the 28 August 2017 the Olympic size outdoor pool with a diving platform is open. We have as well an indoor... More
0
Votes
Room Tips
"Rooms facing the garden are the best, but frankly all rooms are superlative."
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"Some rooms on the first floor have huge terraces overlooking the Alps and the Palace gardens."
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"Ask for a room facing the mountains overlooking pool / tennis couts"
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"Mountain views I would recommend"
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