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Hotel Arc-en-ciel

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#9 of 21 Hotels in Gstaad
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Arc-en-ciel
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144 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Framingham, MA
Reviewed 2 weeks ago

We chose Arc-en-Ceil because of the great reviews, it looked fantastic and it is steps from the Eggli ski lift which was a big draw. Also, if you are renting skis there is a great ski shop across the road. We consulted the owner every day about where we should ski! But when we got to Gstaad the rain had...

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Helpful?
Thank 2atthebar
Ch_Matti, Owner at Hotel Arc-en-ciel, responded to this review

We want to thank you for your visit and for taking time to write such a nice review. This is a great motivation for our Team! We hope to welcome you back soon. Kind regards. Christiane

Reviewed 17 February 2017 via mobile

Hotel Arc-en-ciel was in a great location. It was right next to the gondolas to go up to the mountain and is a short 7 minuet walk to the city center. The service was excellent and the staff was very helpful and friendly. I will definitely go back!

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Helpful?
Thank Lily P
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this review

Thanks a lot for you visit and your nice Review. We hope to see you soon agin. Kind regards Christiane Matti & team

Winchester, England, United Kingdom
Reviewed 13 February 2017

Lovely hotel in the foothills of the mountain, very convenient for the ski lift. Great staff and a very comfortable room - possibly a bit warm for some. Nice breakfast with a decent selection. Superb views

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Helpful?
Thank David W
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this review

Thank you very much for choosing the Arc-en-ciel! We appreciate your nice review and are looking forward to welcoming you soon again. Christiane Matti

Brasschaat, Belgium
Reviewed 28 January 2017

Nextoo the Eggli skilift. Very nice place, great atmosphere with a very comprehensive menu, proposing simple and more sophisticated dishes...what we had was excellent ! Good wines also, professionnal and very friendly service will certainly give you full satisfaction !

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Thank Anthony D
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this review

Thank you very much for your compliments. We are looking forward to your next visit at the Arc-en-ciel. Kind regards

London, United Kingdom
Reviewed 24 January 2017

Have stayed at the hotel last week for a few days and have enjoyed it a lot! The best thing about this place is that it is less than a minute away from the best slopes in the area!!!!! You can rent the ski literally in front of the hotel and buy a ski pass at the reception. Cannot think...

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Helpful?
Thank SussanaQ
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this review

Thanks a lot for staying with us and for writing this nice Review. Your compliments are a great motiviation for our team and we are all looking Forward to welcoming you soon again. Christiane Matti&team

Barcelona, Spain
Reviewed 2 January 2017

We went for dinner in the restaurant. A family dinner in a great ambience. Very family oriented. They have everything from pizza to typical Swiss dishes or international. I guess the hotel must be as good as the restaurant. Excellent.

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Thank Bernd_Wand
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this review

Thank you very much for your visit and your nice review. We are looking forward to welcoming you soon again. Christiane Matti & team

Curitiba, Parana, Brazil
Reviewed 10 December 2016 via mobile

The only good thing is the restaurant staff. 1- Left my winter jacket in the restaurant and when I went back to get it, it wasn't there anymore. The staff in the reception just looked at me like it was my problem and didn't do NOTHING to try to solve it. 2- when checking in I asked this girl in...

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Thank Ricardo G
Ch_Matti, Owner at Hotel Arc-en-ciel, responded to this review

Dear Sir, Thank you for your review. We sincerely regret that your jacket has desappeard from our Restaurant. Our receptionist has called the bus company to ask whether someone from the group who had dinner at the Restaurant, had taken your jacket. Unfortunately we didn't get any answer yet. On check-in the receptionist recommended you to visit the "Alpenruhe" and...

New Delhi, India
Reviewed 14 November 2016 via mobile

Scenic beauty of Gstaad with impeccable hospitality of Arc en Ciel made the entire holiday extremely wonderful. An out and out Swiss experience with a very friendly front desk and an awesome pizzeria serving great food. For travellers please contact the front desk because it is quite a long walk from train station as a pickup and drop facility comes...

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Thank kadamnagpal
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this review

Thank you for having chosen the Arc-en-ciel for your stay in Gstaad. It was such a pleasure to welcome you. Your copliments are a great motivation for the whole team. We are looking forward to welcome you soon again. Christiane Matti & Team.

Basingstoke, United Kingdom
Reviewed 14 September 2016

Its location close to many of the summer walking routes means this hotel was picked by us for its convenience. But when we got there we found we had picked a real gem. The staff are a great asset and we were well looked after, particularly in the restaurant.

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Thank SteveRayanne
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this review

Thank you very much for taking time to write this nice review. It was a great pleasure to welcome you to the Arc-en-ciel and we hope to see you soon again.

Tel Aviv, Israel
Reviewed 11 September 2016

spent several nights in August during the Gstaad music festival. the hotel is surrounded by wonderful green landscape and a little river runs along its dinning room. reception staff were not attentive . food was greate .rooms are small and are not equipped with air-condition (we have some very hot days there) so make sure you get a large room...

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Thank dan B
Ch_Matti, Inhaber at Hotel Arc-en-ciel, responded to this review

Thank you for staying at the Arc-en-ciel. We appreciate your comments and recommend you to ask for a superior room or a room overlooking the river, so you get cool an fresh air on hot days.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Beautiful chalet-hotel, personally run by the family Matti, has a peaceful location near cable-cars and ski-slopes. You will immediately feel at home in our comfortable rooms and apartments in the hotel and Residence. Cosy Pizzeria, restaurant "La Sarine" and Wintergarden with Swiss and Italian specialities. Cosy lounge with fireplace. Private Spa & Fitness. Massage and beauty treatments. For children we offer: bikes, playrooms and playground with electric cars and in summer a heated pool. Enjoy a relaxing holiday in the Swiss mountains. The hotel is open all year. ... more   less 

Additional Information about Hotel Arc-en-ciel

Address: Egglistrasse 24, Gstaad, Saanen 3780, Switzerland
Region: Switzerland > Canton of Bern > Saanen > Gstaad
Price Range: $274 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Arc-en-ciel 4*
Number of rooms: 39
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Also Known As:
Hotel Arc En Ciel
Hotel Style:
#6 Spa Hotel in Gstaad
#8 Luxury Hotel in Gstaad
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arc-en-ciel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in The Residences Building which was very quiet”
2atthebar, 10 Apr 2017 | Read review
“ask for room at the residence”
810danb, 11 Sep 2016 | Read review
“Ask for a room at the back of the hotel... then you hear the river and get a lovely view”
230mariaj, 29 Jul 2016 | Read review
“triple room has balcony which has peaceful view”
884fundae, 18 Mar 2016 | Read review
“suite at the front for big balcony and best room configuration”
Geneva68, 3 Jan 2016 | Read review
5 of 5