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Victoria Jungfrau Grand Hotel & Spa

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Victoria Jungfrau Grand Hotel & Spa
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1,149 Reviews from our TripAdvisor Community

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Showing 639: English reviews
new york
Reviewed 3 days ago NEW

We stayed in Victoria Jungfrau for 2 nights in November. It was one of the most memorable experiences of our life! - We took the train in from Basel (2 hrs, change over in Bern). Either of the Interlaken stops are fine, although if you have a lot of luggage, get off in OST, it's the last stop and you...

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Helpful?
Thank misssocial_nyc81
Zurich, Switzerland
Reviewed 1 week ago

Amazing buffet of canape salty finger foods with the most amazing buffet of desserts. The best Waffles homemade on the spot from Fabio! Along with the buffet came fine teas. Then we had a pianist play christmas and classic pieces for us.

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Helpful?
Thank Sandra N
Lausanne, Switzerland
Reviewed 2 weeks ago

Great place in a very quiet street of Interlaken. Certainly one of the most beautiful rooms I visited in Switzerland, 5 rates quality at all levels, and the staff is very friendly, the food of very high quality with a fantastic and diversified breakfast. But .... of course .... expensive, very expensive !

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Helpful?
Thank jcbolay
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear jcbolay We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your positive feedback increases our employees’ motivation and reinforces our commitment to satisfying our guests with enthusiasm and passion. We look forward to welcoming you once more at the VICTORIA-JUNGFRAU Grand Hotel & Spa in the very near...

Reviewed 2 weeks ago

Wonderful experience. The hotel is amazing, looks like a little castle. The staff is very attentive and nice. The rooms are a bit old fashioned, but still nice, well cleaned and spacious. The spa is perfect. Would recommend it and definitely come back for the ski season.

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Helpful?
Thank Ligia S
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Ligia S Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your feedback gives us great pleasure and spurs us on to continue to dedicate ourselves to looking after and indulging our guests with our full engagement. We already look forward to your next visit to the VICTORIA-JUNGFRAU Grand...

Frankfurt
Reviewed 2 weeks ago

It is without doubt the only hotel in town that deserves the 5* rating. Especially now during the festive season the decoration is OUTSTANDING! The new spa concept of "better aging" also suits me much better - definitely worth a try with more time. my fav: quaranta uno Restaurant!!!

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Helpful?
Thank Sailor1977
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Sailor1977 Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. Until...

East Sussex, United Kingdom
Reviewed 2 weeks ago

We stayed for three nights and had pre-arranged wedding anniversary celebrations. Everything about this hotel was first class - the ease of making arrangements beforehand for beautiful flowers and meals; the people throughout, especially front desk under the excellent Miriam, Dragon the head concierge, and everyone in the restaurants; the corner junior suite with fabulous mountain views; the lavish buffet...

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Helpful?
Thank Mike K
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Mike K Thank you very much indeed for the complimentary comments regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your positive feedback increases our employees’ motivation and reinforces our commitment to satisfying our guests with enthusiasm and passion. We look forward to welcoming you once more at the VICTORIA-JUNGFRAU Grand Hotel & Spa in the very near...

Reviewed 3 weeks ago via mobile

We had our business meeting and lunch with our team.. The view from.hotel was stunning...the food is excellent..The staff is multilangual and friendly... The location is very central... I certainly recommend their sea food

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Helpful?
Thank Özlem C
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Özlem C We would like to thank you for your positive feedback regarding your visit at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your feedback gives us great pleasure and spurs us on to continue to dedicate ourselves to looking after and indulging our guests with our full engagement. See you soon in the VICTORIA-JUNGFRAU Grand Hotel & Spa and...

Maryland
Reviewed 3 weeks ago via mobile

fantastic views of the Jungfrau -- try for mountain view suite with walkout balcony terrace if available services impeccable from moment you arrive corner suite with all electronic shades & canopies large living & separate dining areas awesome music system

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Helpful?
Thank barb816
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear barb816 Thank you kindly for your appreciative words on your time at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. We wish you all the best and look forward to welcoming you here once more at...

Vancouver, Canada
Reviewed 3 weeks ago

Came here for a high level conference. Facilities was really good. First class attention to detail. Food was so-so, but then it's hard to cook for 300 people. Clean, high end hotel. Conference rooms were well prepared. The conference, as such, went well logistically.

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Helpful?
Thank Lagusaya2
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Lagusaya2 Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. It pleases us to no end to know that our products and services won you over and that you felt perfectly cared for during your stay. We wish you all the best and look forward to welcoming you here once more at Victoria-Jungfrau...

Milford, NH
Reviewed 4 weeks ago

Stayed here our first three nights in Switzerland. The rooms were large and well located. Every encounter with hotel staff from the front desk, the bar/lounge, breakfast and especially the concierge were outstanding. Service at hotels in Switzerland is above most other places we have visited, but the Victoria Jungfrau is several cuts above that standard. The breakfast buffet had...

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Helpful?
Thank Michael D
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Michael D Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 

Additional Information about Victoria Jungfrau Grand Hotel & Spa

Address: Hoeheweg 41, Interlaken 3800, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: $454 - $1,019 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
Hotel Style:
#1 Romantic Hotel in Interlaken
#1 Luxury Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Jungfrau Grand Hotel & Spa staff and other travellers.
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Questions? Get answers from Victoria Jungfrau Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A corner suite with mountain views is great.”
 of 5 bubbles 521mikek, 21 Nov 2016 | Read review
“The view of the Jungfraujoch is very special.”
 of 5 bubbles MichaelD443, 7 Nov 2016 | Read review
“Great Spa & outside pool”
 of 5 bubbles AsterixSwiss, 7 Oct 2016 | Read review
“Spend the extra money for a room on the front with a view of Jungfrau and the paragliders ....it is well worth it.”
 of 5 bubbles 48stever, 24 Sep 2016 | Read review
“best rooms are with balcony with a great view on the mountains”
 of 5 bubbles fadwa_zidi, 20 Sep 2016 | Read review
5 of 5
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