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2017-10-29 2017-10-30
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    Carlton-Europe Hotel

    Hoeheweg 94, Interlaken 3800, Switzerland
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    1 room, 2 adults, 0 children
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    US$188US$249
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    Traveller (204)
    Room & Suite (62)
    Dining (9)
    Overview
    • Excellent31%
    • Very good47%
    • Average15%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “interlaken ost” (77 reviews)
    “train station” (41 reviews)
    “the main street” (15 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Self-Serve Laundry
    Ski-In / Ski-Out
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Deals
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
    • Check booking site for details
      US$188
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    • Check booking site for details
      US$249
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    View all 2 deals
    Write a Review
    Reviews (338)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 255 reviews

    Reviewed 4 days ago

    We had an excellent stay at The Carlton-Europe Hotel for 2 weeks in September particularly as we were, unexpectedly, upgraded from a room to a mini-apartment! We very much enjoyed the extra space and large balcony. The staff were all very friendly, helpful and courteous....More

    2  Thank PeterB1963
    Response from Carlton-Europe, Manager at Carlton-Europe HotelResponded 2 days ago

    Dear Peter, Thank you very much for your kind review. We are delighted to hear that you had a wonderful stay and we shared your comments with our team. We are looking forward to seeing you again soon. Your Carlton-Europe Management Team!

    Reviewed 1 week ago via mobile

    Location of this hotel is excellent especially if one plans to travel to Interlaken by train. Good number of restaurants are nearby and good food options are there. Rooms are of good size and despite being a heritage property of 120 years they are well...More

    Thank sudipt01971
    Response from Carlton-Europe, Manager at Carlton-Europe HotelResponded 2 days ago

    Dear Sudipt, Thank you very much for your review and noticing our efforts in maintaining our heritage buildings. I am sorry to hear, that you had a mixed experience during breakfast. We have addressed this issue and are constantly training our staff to become better....More

    Reviewed 1 week ago

    Hotel Carlton Europe: Located on the main street convenient to the train station and old town, it appears inviting. The hotel is quiet and somewhat quirky. The rooms are clean with good beds. The room safe was bolted to the floor inside a cabinet and...More

    Thank toomacks
    Response from Carlton-Europe, Manager at Carlton-Europe HotelResponded 2 days ago

    Dear Toomacks, Thank you for your review. I am surprised to hear, that you couldn't get out of your room. All rooms can be opened from the inside. We had a look into our doors and added oil on the mechanism. Regarding the safe, we...More

    Reviewed 2 weeks ago

    We found this hotel to be comfortable but had a very confusing layout. It was originally two old hotels that were combined, so trying to find your way around is a challenge! The rooms are OK but the view out my window was not very...More

    1  Thank Asiamimigrace
    Response from Carlton-Europe, Manager at Carlton-Europe HotelResponded 2 days ago

    Dear Asiamimigrace, Thank you very much for your kind review. I am sorry to hear about your experience with the restaurant. They are managed by a third party, thus not under our control. Nevertheless, we have communicated your comments with them. It's a pleasure to...More

    Reviewed 3 weeks ago

    We stayed in this hotel for 2 nights for our trip to Jungfrau. We arrived in Interlaken by way of steam boat on Lake Brienz and train from Montreux. The hotel is a short walk down the main street from the train station. The hotel...More

    Thank GreenThumb331
    Response from Carlton-Europe, Manager at Carlton-Europe HotelResponded 2 days ago

    Dear GreenThumb, It is a pleasure to hear that you had an impressive stay with us. We are dedicated to keep our property well maintained and giving it this old world charm through excellent service and antique furniture. We hope to see you again soon....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Laundry Service
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$170 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Interlaken
    • #4 Ski-In / Ski-Out Hotel in Interlaken
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 92
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Otel, Priceline, Cancelon and TripOnline SA so you can book your Carlton-Europe Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Bern >
    • Bernese Oberland >
    • Interlaken
    • Also Known As
    • Carlton Europe Hotel Interlaken ,
    • Carlton Europe Interlaken
    Add Photo Photos
    Traveller (204)
    Room & Suite (62)
    Dining (9)
    Pool & Beach (2)
    Hotel & Grounds (120)
    Bathroom (11)
    Family and Play Areas (9)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    Hotel Interlaken
    610 reviews
    .22 km away
     
    Hotel Royal St. Georges Interlaken - MGallery Collection
    745 reviews
    .27 km away
     
    Victoria Jungfrau Grand Hotel & Spa
    1,328 reviews
    .72 km away
     
    Hotel Beausite
    693 reviews
    1.58 km away
     
    Nearby Restaurants
    Restaurant The Verandah
    143 reviews
    .28 km away
    Restaurant Taverne - Hotel Interlaken
    276 reviews
    .21 km away
    Quaranta Uno
    136 reviews
    .68 km away
    3a - Restaurant Bar Lounge
    36 reviews
    .17 km away
    Nearby Attractions
    Bumblebee Hanggliding Interlaken
    198 reviews
    .89 km away
    Funky Chocolate Club Switzerland
    326 reviews
    .90 km away
    Hohematte Park
    109 reviews
    .71 km away
    Interlaken Tourismus
    7 reviews
    .83 km away
    Ask a question
    Questions & Answers
    Karen M
    28 July 2017|
    AnswerShow all 2 answers
    Response from Carlton-Europe | Property representative |
    Hi Karen, Yes, we do offer free Wifi to our guests. Hope to see you soon.
    0
    Votes
    Google Translation
    Mariah L
    20 April 2017|
    Answer
    Response from Carlton-Europe | Property representative |
    Dear Mariah L Thank you very much for your kind message. We can offer you rooms with whirlpool tubs but not jacuzzi. May a book a room with a whirlpool tub for you? Have a great day and looking forward to hearing from... More
    0
    Votes
    Google Translation
    Room Tips
    "Corner room with Balcony facing Main St"
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    "request a room on the seventh floor"
    Read review
    "Try somewhere else."
    Read review
    "Face away from the train station for less noise and ask for a room without a window in the bathroom."
    Read review
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