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Carlton-Europe Hotel

About
Location
Cleanliness
Service
Value
The Art Nouveau hotel "Carlton-Europe" has a very long tradition. Led by a young team which will tailor to your needs and reflect the charm of the house. After a visit to this idyllic setting, you will take a feeling of security back home. Centrally located just 200 meters from the Interlaken Ost train station on the famous Höheweg. Starting point for excursions in the Jungfrau region as well as the recreation area around Lake Thun and Brienz. Parking lots for cars (chargeable). On foot you reach the center of Interlaken within 5 minutes. The Hotel Carlton-Europe can offer the following: -Team building, motivation -Adult education -Full Catering -Conference rooms with plenty of ambience. The hotel rooms are individually renovated with own equipment. Restaurants: Ruedihus (traditional Swiss cuisine), Johnny's Gärtli (Steakhouse), Shalimar (Indian cuisine and pizzas) and Johnny's Bar Dancing. Leisure: Billiards, Table Tennis, Chess. Large hotel garden with a natural swimming pond. Central, quiet location.
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Property amenities
Other Russian
Restaurant
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Bar/Lounge
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Public Wifi
Dry Cleaning
Concierge
Conference Facilities
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
131Restaurantswithin 0.5 km
33Attractionswithin 0.5 km
Reviews & more
389Reviews
253Photos
12Q+A
67Room tips
Traveller rating
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Great location on the east side of Interlakenhoheweg, just down the road from the station. and the food is good too as long as you’re not in a rush!
Would stop there again very nice rooms. There is a nice co-op opposite the station if you want to have a picnic or sandwiches with
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Response from Carlton-Europe, Front Office Manager at Carlton-Europe Hotel
Responded 3 weeks ago
Dear guest, Thank you for your great rating and the detailed review! We are very happy that you had a great experience here at Carlton-Europe Hotel! Hopefully we can be your host next year again! All the best! Marcel Schneiders
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It was very regrettably that our room were placed next to an few rooms booked by a filming crews... during two nights they made a lot of noise with their loud talking and luggage moving around 3 am to 5 am. This is very disturbing to other guests who need to rest. Management of t
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Response from Carlton-Europe, reception at Carlton-Europe Hotel
Responded Oct. 20, 2018
Dear Mr. Tan Tze Ping, Thank you very much for your short feedback and the detailed reviews per E-mail, on spot and on TripAdvisor. We understand your concern and we apologize for the disturbance and inconvenience you had to experience. For a couple of days we had a bigger film crew at our hotel which were filming new scenes for their movie. Unfortunately we were not aware of the loud noise during the early morning hours and we have not recieved any complaints from other guests. Therefore it makes it harder for us to interfere and react immediately to the certain problem. For the future we will take more notice and will manage it in a different way. We are always happy to improve and give our guests a great experience. Again we deeply apologize and hope to welcome you to a different occasion here at the Carlton-Europe Hotel Interlaken. With kind regards, Marco Heider
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From the moment i stepped inside this hotel i loved it. The girls at the front desk were just so lovely.
Within easy walking distance to and from Interlaken Ost station was an added bonus.
The bed was very comfortable and it was spotlessly clean.
If there was any criticisim at
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Response from Carlton-Europe, Reception at Carlton-Europe Hotel
Responded Sep. 28, 2018
Dear Mrs Martin, Thank you very much for your very kind feedback and the great rating. We really appreciate this! For the next season changes in the rooms are already in plan and this should solve the problem with the smaller showers that are still present in a few rooms. We really hope that you will visit us again in the near future and we wish you all the best on your further travels. Best regards, Marco Heider Reception
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Although I only stayed one night at this hotel, I highly enjoyed it. Every single member of staff was very friendly and hospitable, the breakfast was nice, clean and even offered homemade cake, the room was clean with all of the essentials and the whole hotel had a nice personal
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Response from Carlton-Europe, Reception at Carlton-Europe Hotel
Responded Sep. 16, 2018
Dear guest, Thank you very much for your very nice feedback and rating. We are very happy to hear/read that you had a lovely stay here with us! If you visit Interlaken and the Jungfrau region again make sure to stop by the Carlton-Europe Hotel! ;) Best regards, Marco Heider
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The hotel was extremely clean and tidy and beautifully decorated throughout. The staff were extremely courteous and helpful. The room was magnificent and vastly superior to what I was expecting of a single room. The location was lovely and quiet and the facilities were first clas
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Response from Carlton-Europe, Leiter Gästebetreuung at Carlton-Europe Hotel
Responded Aug. 27, 2018
Dear timr55 Thank you very much for your very nice feedback and rating. We are very glad to hear that you enjoyed your stay at the Carlton-Europe Hotel. All the antiques in the public hotel area and also the mix of modern and traditional architecture and ambiance makes our hotel a little bit different to other hotels. We would be very happy to welcome you soon again to discover even more of the benefits of our hotel as we are always changing and improving to make the guest experience even greater. Best regards Carla Maeder
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
View from balcony - but those church bells!
BED
View from the balcony
Early morning view from our balcony
Coffee/tea making with real cups
Previous
Is there a spa in the hotel?
I don t think so. But I really don t know. I was on a tour and just stayed at the hotel for breakfast and dinner
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Is there a hair dryer in the room?
Not sure But i think since hospitality is excellent, you may get it from reception upon request. We got the iron on request
0 votes
I have booked the hotel for May 2018 for 2 nights. Want to know if any construction work is going on or new building coming up. Also what is the difference between Hotel Europe and hotel carlton ?
hi, we are renting a car for our stay. does the hotel have parking for guests?
I am not sure whether they have parking so please either check out their website or contact them directly.
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Do your rooms have internet?
Hi Karen, Yes, we do offer free Wifi to our guests. Hope to see you soon.
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"Check exchange rates when pricing up your stay...."
"pick a double room on the second floor"
"if you're going to book a single room ask not to be given the smallest"
"Ask for rooms away from the restaurant. Facing Mountains"
"Wooden flooring rooms will make noise"
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PRICE RANGE
US$143 - US$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton europe hotel interlakencarlton europe interlaken
LOCATION
SwitzerlandCanton of BernBernese OberlandInterlaken
NUMBER OF ROOMS
92
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