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Sunstar Alpine Hotel Wengen

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#4 of 21 Hotels in Wengen
Certificate of Excellence
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1 room 2 adults 0 children
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Sunstar Alpine Hotel Wengen
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537 Reviews from our TripAdvisor Community

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Showing 455: English reviews
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Reviewed 3 weeks ago

The service was outstanding! The staff was super friendly, SUPER helpful (especially since we only spoke english). The hotel was the perfect spot, great location, great food and great atmosphere! I hope to visit again in the future. Thank you sunstar staff for making my vacation an amazing time!

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Helpful?
Thank Breanna O
Toronto
Reviewed 4 weeks ago

We stayed here in September 2015. It was a fantastic place to base ourselves for hiking in the Jungfrau region. Great breakfast buffet selection. Nice pool for apres hiking. Canadian Ski Team stays here in the winter on the World Cup circuit.

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1Thank TorontoVacationLover
Lytham St Annes, England, United Kingdom
Reviewed 22 March 2017

We returned a few days ago from a week at this lovely hotel in the centre of Wengen. I should say that we were blessed with 7 days of blue skies and warm sunshine, which at times, particularly in the afternoon, made the skiing hard going, but if you were up on the mountain early enough conditions were good. The...

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Thank Marilyn S
London, United Kingdom
Reviewed 18 March 2017

This is a lovely hotel for those who like to enjoy their skiing holiday with creature comforts! Our room was bright, comfortable and airy with plenty of space to move around and store our bags & clothes (not always the case with ski hotels!). The food was superb...we have stayed here the last 2 years and each time we have...

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1Thank Ann M
Reviewed 18 March 2017

As our train approached Wengen we were greeted by the stunning view across to Murren. We were met at the station by porters from the Sunstar who quickly loaded our bags into their little van while we took the two minute stroll along the main street to the Sunstar. The reception staff, along with all the hotel staff, were really...

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1Thank sjf161
Keighley, United Kingdom
Reviewed 12 March 2017 via mobile

As ex skiers we both still love to be in the mountains during ski season. This hotel ticks all our boxes. Great location , extremely efficient and friendly staff and superb food - in fact food is outstanding, if a little too much for my appetite! As a non skier the pool as a pool as well as various other...

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Thank 13Woodys
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review

Dear guest Many thanks for your great review. We are very pleased that you enjoyed your stay so much. Since in Wengen everything is so close together it is a great place also for non-skiers like you. We are very sorry the weather was not so nice during your stay, you should have stayed a little bit longer, since we...

London, United Kingdom
Reviewed 11 March 2017

We stayed for 4 nights with a young baby and could not have been more satisfied with our choice. The staff were excellent and went out of their way to provide us with everything we needed, including a room upgrade that made maneuvering around the cot much easier and was greatly appreciated. The pool was easily accessible and lovely and...

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Thank Natalie866
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review

Dear Guest Many thanks for your excellent review. We are very pleased that you and your family liked our hotel, the food in the restaurant and the pool for the baby's first swimming experiences :-) If you plan to come back to Wengen we would be very pleased having you again in our Sunstar Hotel Wengen. Warm regards, Katja &...

Birmingham, United Kingdom
Reviewed 8 March 2017 via mobile

Once again I have enjoyed the wonderful hospitality and cuisine at the Sunstar Hotel. I have stated here from 16th January to 9th March 2017 and can only give praise to Oliver and Katje and all of the team for making my stay a real home from home. Indeed the attitude of all has been most friendly and helpful in...

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Thank Ozbrum
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review

Thank you so much for your great review :-) We are very happy that you have chosen us for your second home and actually you ARE part of the family. Great to hear that you are enjoying the Crazy Mondays with "Duo Centrale" and we hope to see you one more time on the stage to rock the Sunstar Bar....we...

epsom
Reviewed 8 March 2017 via mobile

We have just returned from a week at the Sunstar Alpine Hotel and had a fantastic experience. The skiing is great and we had an amazing holiday staying at this hotel.We had a room at the back with a balcony overlooking the mountains and it had everything we needed and a free minibar which was topped up daily.The staff were...

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Thank NigelEpsom
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review

Dear guest Thank you for your great response. We will forward your comments to our team who will be very pleased about such a positive response. We are glad that you were satisfied how the service & kitchen catered your gluten-free diet and that you enjoyed the Swiss buffet and dessert buffet. We are looking forward very much to welcome...

Brussels
Reviewed 3 March 2017

We stayed at the sunstar for a week at the end of February and enjoyed the hotel very much. The hotel is less than 100m from the main cable car to the Maennlichen slopes and right next to the Molitor ski hire shop. In fact Wengen is quite a small village so the hotel is not far from anywhere and...

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Thank martynpaul
Oliver K, General Manager at Sunstar Alpine Hotel Wengen, responded to this review

Many thanks for taking your time for writing your comments to us. We are very glad to hear that you enjoyed your stay and would be very happy to welcome you at another time. Warmest regards, Katja & Oliver

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The traditional Sunstar Hotel Wengen**** is in a central location in this car-free resort, just opposite the Mannlichen cable-car. The rooms, decorated with light-coloured wood, have beautiful views either of the mountains and down the valley towards the south or of the village and the Mannlichen. Families like the duplex rooms on two floors. Rooms in certain categories have a balcony. The lavish breakfast and all the delicacies on the 4-course dinner menu can be enjoyed in the "La Residence" restaurant. The lounge with its open fire and the bar are inviting places to chat and relax. When you want to unwind, there's an indoor pool with steam bath and sauna. The quiet, car-free resort of Wengen, with its typical wooden houses and lovingly preserved traditional features, is situated on a sunny and sheltered mountain terrace - an idyllic holiday paradise for all the family. ... more   less 

Additional Information about Sunstar Alpine Hotel Wengen

Address: Dorfstrasse | 3823 Wengen, Wengen 3823, Switzerland
Region: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Price Range: $255 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunstar Alpine Hotel Wengen 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Wengen Sunstar Hotel
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Wengen
#2 Luxury Hotel in Wengen
#3 Family Hotel in Wengen
#5 Romantic Hotel in Wengen
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Questions & Answers

Here's what travellers have asked, with answers from Sunstar Alpine Hotel Wengen staff and other travellers.
22 questions
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Georgia, USA

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Questions? Get answers from Sunstar Alpine Hotel Wengen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Different room options, different prices, reflect size, balcon.y We had 'comfort' grade - very spacious, excellent. no noise problems.”
765AnnM765, 18 Mar 2017 | Read review
“Rooms overlooking the valley are quieter than rooms overlooking the village.”
sjf161, 18 Mar 2017 | Read review
“I believe that the rooms facing the valley are better and have a private bathroom”
CameronHL, 18 Feb 2017 | Read review
“If you're prepared to pay extra for a superior room at the rear it will be quieter and has an excellent valley view.”
BernieD610, 13 Feb 2017 | Read review
“South facing rooms are the best for the views and being away from the street and quieter”
michaelr396, 16 Jan 2017 | Read review
5 of 5