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Crystal Hotel

Booking.comUS$218*
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Certificate of Excellence
09/06/2017 10/06/2017
1 room 2 adults 0 children
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Crystal Hotel
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294 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Raleigh, North Carolina
Reviewed 23 September 2015

St. Moritz is simply spectacular and the Crystal Hotel does not disappoint. The rooms are very quaint with the wood paneling and archways, the beds are very comfortable, the bathroom was spacious and the heated towel rack was just lovely on a cold morning. The staff was super quick to deliver an extra pillow and towel to our room. While...

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Helpful?
Thank AbbyCorrine
CR27ST, Leiter Öffentlichkeitsarbeit at Crystal Hotel, responded to this review

Dear AbbyCorrine. We would like to thank you for taking the time to write such a great review. We are very pleased about your positive review and delighted to hear that you enjoyed your stay with us! It is precisely this kind of positive feedback that motivates us, day after day, to do everything we can to offer our guests...

Reviewed 21 September 2015 via mobile

Very up market for us. Friendly staff, excellent meals bed made and room tidied every day. Blue transfer cars/ minibuses. In the " Dorf " section of the town. There is an escalator to the lake / train station.

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Helpful?
Thank Philip B
CR27ST, Leiter Öffentlichkeitsarbeit at Crystal Hotel, responded to this review

Dear Philip. We are delighted to hear that you thoroughly enjoyed your stay with us at the Crystal Hotel. Your positive feedback about our hotel and our service shows us that we are on the right track and motivates us to do even better. We are pleased that our employees were able to convince with their service and their helpfulness....

Gibraltar
Reviewed 20 September 2015 via mobile

We spent a night at this centrally situated hotel in St Moritz. The staff are extremely friendly and the breakfast was good. We also had dinner there and the food and service were both very good. The room was wonderful and very clean with lots of pine wood and a lovely walk-in shower. Within walking distance of the train station....

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Helpful?
Thank DougGib
CR27ST, Leiter Öffentlichkeitsarbeit at Crystal Hotel, responded to this review

It was a pleasure to welcoming you at the Crystal Hotel and we would like to thank you for taking the time to write such a great review. We are glad to hear that you liked our spacious room and that you enjoyed having dinner in our 14 gault Millau points restaurant the "Grissini". Also, we are pleased that you...

London, United Kingdom
Reviewed 20 September 2015

We had a lovely 2 nights in this hotel. We were collected from the station with a free shuttle from the hotel, we were upgraded to a larger room, given a two day free pass for all transport , and had a free minibar in our room. The staff was extremely helpful and friendly. Breakfast was plentiful and varied. We...

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Helpful?
Thank liliane d
CR27ST, Leiter Öffentlichkeitsarbeit at Crystal Hotel, responded to this review

Dear Liliane. We are delighted to hear that you thoroughly enjoyed your stay with us at the Crystal Hotel. We are happy that you had a god arrival with our shuttle service from the railway station. It is a pleasure to read your positive feedback about your spacious room and that you liked our breakfast buffet. This shows us that...

York, Maine
Reviewed 20 September 2015

The hotel is located at the heart of St Moritz and offers very comfortable rooms. The amenities offered are excellent quality and the staff is very accommodating. I would not hesitate to stay here again when we return.

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Helpful?
Thank pierre b
CR27ST, Leiter Öffentlichkeitsarbeit at Crystal Hotel, responded to this review

Dear Pierre. We are delighted about your positive feedback and that we were able to offer you a wonderful time at our hotel. Thank you for staying at the Crystal Hotel and for taking the time to write such a wonderful review. We are pleasant to hear that you liked your room and that you enjoyed the time here in...

Brisbane, Australia
Reviewed 18 September 2015 via mobile

After arriving on the Bernina Express we went to ask directions to the hotel only to find out that a car was waiting for us. We were also given a card for all free venicular and cable car travel so spent an entire day riding and getting brilliant pics. Staff are very helpful, nothing was an effort for them, and...

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Helpful?
Thank Sandgatetraveller
New York City, New York
Reviewed 18 September 2015

This Hotel is in a great location. We had a suite which was big enough for 2 adults and 2 children. It had a nice terrace, but there are no views here. Positives: Excellent location in the middle of town. Good breakfast in the AM. Staff was reasonably helpful. There is a nice bar in the lobby. Negatives: Parking is...

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Thank david m
Little Rock, Arkansas
Reviewed 15 September 2015

Nice property, helpful staff, central location. The breakfast was exceptional. Rooms are comfortable and clean. No air conditioning. Open windows are okay, as there is little street noise. Nice views. They provide a shuttle to and from the train station.

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Thank Donna Y
Poole, United Kingdom
Reviewed 11 September 2015

We booked some time ago for a superior room and weren't disappointed. The rooms were clean and decor good and just as we expected. The staff were amazing (Anna especially) and helpful too. My husband stayed at this hotel 30 years ago! He had happy memories and he was not disappointed. I would stay here again. The location is central...

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Thank Sarah D
San Jose, Costa Rica
Reviewed 3 September 2015 via mobile

My father and I went to St.Moritz and stayed at the Crystal Hotel! We absolutely loved it!! Excellente location!! Beautiful and clean rooms! The staff was very friendly and kind! This hotel gives you extra added values like shuttle, good breakfast included, transportation benefits all around town, prepare your room for bedtime, etc. 100% recommended!!

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Helpful?
Thank Montserrat C
CR27ST, Leiter Öffentlichkeitsarbeit at Crystal Hotel, responded to this review

Allegra! We are very pleased about your positive review and delighted to hear that you enjoyed your stay with us! It would be a great pleasure to welcoming you soon again at the Crystal Hotel. Sincerely, the Crystal Management.

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09/06/2017 10/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel built in 1962 & re-opened in December, 1997 after $10 million renovation -1 km from train station & 7 km from airport. ... more   less 

Additional Information about Crystal Hotel

Address: Traunter Plazzas, Via 1, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $290 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crystal Hotel 4.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Crystal Hotel St Moritz
Crystal St Moritz
Hotel Style:
#8 Family Hotel in St. Moritz
#8 Business Hotel in St. Moritz
#8 Luxury Hotel in St. Moritz
#9 Spa Hotel in St. Moritz
#15 Romantic Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Hotel staff and other travellers.
6 questions
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Guwahati, India

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Questions? Get answers from Crystal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a street side, with view up the mountain, it was a bit noisey w. the windows open.”
fayelou, 14 Sep 2016 | Read review
“Classic Double rooms are value for money”
ToralDesai, 15 Jul 2016 | Read review
“Request a room away from the noisy bar across the street”
AlisonsAunt, 31 Mar 2016 | Read review
“try to get a room facing the Chantarella”
coguzhan, 17 Mar 2016 | Read review
“Choose one facing the Alps more relaxing for the eyes”
mohaniyer50, 14 Feb 2016 | Read review
5 of 5
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US$218* /night
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Prices are for 1 room, 2 adults
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