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Kempinski Grand Hotel des Bains St. Moritz

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Kempinski Grand Hotel des Bains St. Moritz
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730 Reviews from our TripAdvisor Community

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Showing 348: English reviews
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Munich, Germany
Reviewed today NEW

Easy Grand Hotel with brilliant service - excellent breakfast - comfortable rooms - perfect Spa, Pool & Fitness Gym with high end equipment - very close to Corviglia mountain gondola, perfect for skiers

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Helpful?
Thank dirkman101
Den Haag
Reviewed 1 week ago

An impressive, representative building which turns out to be run by friendly, competent and very well trained staff that makes you feel at home. This is how a Grand Hotel should be! On top of it a phantastic location, just 3 min. From the slopes and from the bus station. The hotel hosts also a beautiful spa and serves an...

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Helpful?
Thank Martino V
Management response:

Dear Martino V, best regards from the Kempinski Grand Hotel des Bains, St. Moritz. Thank you very much for your outstanding feedback! We are looking forward to welcome you and your family back as soon as possible in our Kempinski St. Moritz. With kind regards, Your entire Team of the Kempinski Grand Hotel des Bains

London, United Kingdom
Reviewed 2 weeks ago via mobile

The key thing about this hotel is location, it's not too close to the town, it's perfect for watching the half marathon. One great thing about this hotel, is the ski school and shop. I couldn't fault the staff and teachers, I fact they were the nicest I've met. Reception staff were lovely, always helping me with my issues, thou...

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Helpful?
Thank mattsbeamer
Management response:

We would like to thank you for your great feedback about your stay in our Kempinski Grand Hotel des Bains. Please accept our sincere apology about the room service order taker one evening- this should not happen! Furthermore we would like to inform that there is no unisex changing room in our SPA, we have either male or female changing...

Brentwood, United Kingdom
Reviewed 2 weeks ago via mobile

Very close to the slopes literally 2 minute walk to the main lift. Amazing spa and gym. A lot more relaxed than some of the other hotels in the area of the same level which is nice. Would definitely recommend.

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Helpful?
Thank Justin S
Management response:

Dear Justin S., best regards from sunny St. Moritz. Thank you very much for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We are looking forward to welcome you and your family back in St. Moritz very soon. With kind regards, The entire Team of our Kempinski St. Moritz

Reviewed 2 weeks ago

Stayed 4 nights at the Kempinski. The hotel looks great and rooms are nice and comfortable. And maybe I shouldn't compare it with other 5 star hotels, for example in Thailand or Maldives. But when visiting a 5 star hotel, at least you want to feel welcome and that they try hard to give you a great experience..... they didn't...

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Helpful?
1Thank Kim H
Management response:

Dear Guest, First of all, we would like to thank you for your feedback about your stay in our Kempinski Grand Hotel des Bains. We really do apologized for the misunderstanding regarding the price of the skipass. If you are staying with us and you are not interested in skiing you are not obliged to purchase a skipass. Please note...

Athens, Greece
Reviewed 3 weeks ago via mobile

Ski paradise! Staff is well trained & very polite and wonders to help with everything. You can book ski lessons (groups) or private inside the hotel, as well equipments if you need. You better book in advance the lessons in order to get a better price & to be sure that they will have it instructor available for the time...

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Thank Beatriz N
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in the Kempinski Grand Hotel des Bains. With pleasure we have shared your great ski experience with our Skischool. We are happy that you and your children did enjoy your stay with us. Please do not hesitate to book for your future booking your...

Rio de Janeiro, RJ
Reviewed 4 weeks ago via mobile

For the past few years I visited St. Moritz during the second White Turf weekend. This year I decided to visit for the final weekend. The day before taking the Rhaetian Railway - a UNESCO World Heritage listed sight - from Zurich, where it was 16 degrees Celsius I was wondering how the snow was going to be. It turned...

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Thank msprenger001
Management response:

Dear msprenger, best regards from snowy St. Moritz. Thank you very much for your outstanding feedback about your stay in our hotel! We are really happy that you had a good time in St. Moritz and of course we are more than sorry for this accident at the white turf event. We will forward your Review to all our colleagues...

Zurich, Switzerland
Reviewed 4 weeks ago via mobile

The Kempinski is priced slightly below the other five star hotels in town, at least for a family holiday. So I find if to be be the best value for money. It's still expensive of course but the rooms are flawless and the overall experience very enjoyable indeed. There were some slight weaknesses such as the breakfast service which did...

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Helpful?
1Thank zurichgrad
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. Please do accept our sincere apology for the long waiting time at Reception on the day of your departure. We are looking forward to...

New York City, New York
Reviewed 20 February 2017

This hotel is completely overrated, it does not fit in a place like St. Moritz, kitchen is just average, breakfast is fine but service and ambiance like in a rail station to crowded and loud. The experience we had was far below the expectation.

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Thank Charlie B
Management response:

Dear Charlie, we would like to thank you for your feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. We are looking forward to welcome you back at the Kempinski Grand Hotel des Bains St. Moritz to give us a chance and show you our...

London, United Kingdom
Reviewed 16 February 2017

During any trip to Europe or around the World we customers are demanding good Food and great Service, so it was in this occasion at this surreal the Kampisky Palace. Arriving at the Hotel, friendly and smiling Doormen are opening the Car door - greeting with the words "Welcome to the Kempinski Grand Hotel des Bains". The Lobby is quite...

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Helpful?
Thank Sebastian M
Management response:

First of all, we would like to thank you for your outstanding feedback about your stay in our Kempinski Grand Hotel des Bains. We feel very grateful for your honest opinion and highly appreciate your feedback. With pleasure we shared your beautiful words with our Ca D'Oro Team especially with our Maitre. We are looking forward to welcome you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Ca d'Oro
Restaurant Ca d'Oro
Cuisines: Delicatessen, Mediterranean, Italian, European, Central European
Restaurant Enoteca
Restaurant Enoteca
Cuisines: Italian
Les Saisons
Les Saisons
Cuisines: International, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 

Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $416 - $1,354 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in St. Moritz
#3 Ski-In / Ski-Out Hotel in St. Moritz
#4 Family Hotel in St. Moritz
#4 Business Hotel in St. Moritz
#5 Luxury Hotel in St. Moritz
#5 Spa Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Grand Hotel des Bains St. Moritz staff and other travellers.
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Questions? Get answers from Kempinski Grand Hotel des Bains St. Moritz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard room is satisfactory - ugrade for fair rates possible”
 of 5 bubbles dirkman101, 28 Mar 2017 | Read review
“go with deluxe room”
 of 5 bubbles FreelanceYoda, 23 Jan 2017 | Read review
“view to the front of the hotel, some rooms have balcony”
 of 5 bubbles Carmelino22, 8 Jan 2017 | Read review
“Rooms on a very top floor are smaller”
 of 5 bubbles Simonalex, 7 Oct 2016 | Read review
“Think carefully about your dining choices”
 of 5 bubbles lesh314, 6 Oct 2016 | Read review
5 of 5