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Kempinski Grand Hotel des Bains St. Moritz

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Kempinski Grand Hotel des Bains St. Moritz
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711 Reviews from our TripAdvisor Community

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Showing 340: English reviews
United States
Reviewed 28 December 2014

The Kempinski lived up to its hype -- it was truly a wonderful place to stay. From the lobby to the dining area to the room, everything was very well done. Our room was beautifully decorated, spacious, and had a fabulous shower and tub (which were great to have after a day of hiking!). We enjoyed dinner in the dining...

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Helpful?
Thank Julie B
Kempinski M, Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Julie, Thank you for posting your comment on TripAdvisor. We were very happy to read your positive review and are glad that we could contribute to making your trip to Kempinski Grand Hotel des Bains a great experience. The service and quality is of great importance for Kempinski and we invest heavily in training to ensure every guest feels...

Lugano, Switzerland
Reviewed 28 December 2014

We stayed three nights over the Christmas period. Expensive, but worthwhile. Great food, and plenty of choice. But the main restaurant has 'boarding school' seating arrangements which makes intimate dinners a little unlikely. The dining room staff are most efficient and friendly--a plus vote for Alex and his team. We got poor advice about the 'free' photograph and were gazumped...

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Thank Martin S
Stockholm, Sweden
Reviewed 24 November 2014

Stayed one night here in June - the staff was very friendly, professional and helpful. Room was amazing - actually the largest room I stayed in out of all my hotels in Switzerland. Ordered room service and it was quick and delicious. Breakfast was top notch. Would definitely stay again if I'm every in St. Moritz again.

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3Thank Justin G
Adelaide, Australia
Reviewed 16 September 2014

We stayed at this truly grand hotel for two nights and wish we could have stayed longer! It definatley lives up to its name and we will be recommending it to anyone that listens. Our whole experience was amazing and photos do not do it justice. Every staff member that we came across was friendly, enthauastic, polite, knowledgable and helpful,...

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3Thank MicholeandBen
Fort Thomas, Kentucky
Reviewed 15 September 2014

EXCEEDED OUR EVERY EXPECTATION My wife and I just left the Kempinski Hotel in St. Moritz and it was fantastic! There are very few times in life when a hotel not only meets your expectations but exceeds them and the Kempinski is unsurpassed in beauty and personal assistance. From the time that you enter the doors, you feel like you...

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1Thank Doug R
Cheltenham, United Kingdom
Reviewed 14 September 2014

We stayed for 2 nights as part of a driving holiday. The hotel is stunning from the outside and beautifully decorated inside. Our room was spacious and spotlessly clean and coming back from a long day out at the Monza Grand Prix was like returning to a haven. From the moment we arrived, the staff were fantastic and they were...

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1Thank Charlie H
Scottsdale
Reviewed 10 September 2014

Starting with your first view of this truly grand hotel as you drive up you feel like you are arriving at some king's private palace. The hotel is a classic design dating back 150 years and opulence is evident in everything including the service. At check in you are treated not as a first time guest but a returning dignitary....

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1Thank PeterAZ
London, United Kingdom
Reviewed 31 August 2014

We stayed at the Grand Hotel with 2 other couples after traveling together into St. Moritz on the amazing Glacier Express train. The transfer from the rail station arranged with the hotel was prompt and comfortable. Attentive and courteous staff at every level made us feel right at home. Rooms are well appointed with every expected convenience. Breakfast was superb...

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Thank Keith S
Frankfurt, Germany
Reviewed 29 August 2014

We went there after a walk in the mountains of several hours, and we were curious how this famous hotel looks. Well, it looks great, hitting the sweet spot between elegance and cosiness. We enjoyed the drinks as well as the light food. Of course this is an expensive place, so most people won't have lunch there every day. One...

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Thank Frank W
Paris
Reviewed 23 August 2014

We arrived on a Friday afternoon during low season without reserving before at about 2pm after a long and great drive. Upon arrival they showed us the Deluxe room which had a balcony, but had a pretty bad view on the internal court facing hundreds of other balconies. We chose to go for a Junior Suite because we wanted a...

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5Thank cara_s322
Kempinski M, Hotel Manager at Kempinski Grand Hotel des Bains St. Moritz, responded to this review

Dear Guest, Thank you for taking the time to leave such detailed feedback on your recent visit to the Kempinski Grand Hotel des Bains. I deeply regret what happened without any “ifs and buts”. We have taken note of your comment, which we regard as very serious. The first actions are being taken immediately to avoid such an experience in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Enoteca
Restaurant Enoteca
Cuisines: Italian
Les Saisons
Les Saisons
Cuisines: International, Grill
Restaurant Ca d'Oro
Restaurant Ca d'Oro
Cuisines: Delicatessen, Mediterranean, Italian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 

Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Price Range: $428 - $2,643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in St. Moritz
#3 Romantic Hotel in St. Moritz
#4 Family Hotel in St. Moritz
#4 Business Hotel in St. Moritz
#4 Spa Hotel in St. Moritz
#4 Luxury Hotel in St. Moritz
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Grand Hotel des Bains St. Moritz staff and other travellers.
5 questions
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Questions? Get answers from Kempinski Grand Hotel des Bains St. Moritz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go with deluxe room”
 of 5 bubbles l0vr0b, 23 Jan 2017 | Read review
“view to the front of the hotel, some rooms have balcony”
 of 5 bubbles Carmelino22, 8 Jan 2017 | Read review
“Rooms on a very top floor are smaller”
 of 5 bubbles Simonalex, 7 Oct 2016 | Read review
“Think carefully about your dining choices”
 of 5 bubbles lesh314, 6 Oct 2016 | Read review
“See if any rooms have airconditioning instead of just heating.”
 of 5 bubbles sandrac563, 24 Sep 2016 | Read review
5 of 5