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See all 45 hotels in Lugano

Hotel International au Lac

484 reviews
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Traveller (197)
Room & Suite (226)
Pool & Beach (29)
Overview
  • Excellent48%
  • Very good38%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Room Service
3.5 Star Hotel
All hotel details
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Reviews (484)Write a Review
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All reviewslouis vuitton storeold churchsanta maria degli angeliold worldvia nassaclassic hotelswimming poollake luganosmall museumbreakfast offersshopping districttrain stationau lacsmall balconyspent a weekpartial view of the lakehotel location is
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1 - 5 of 245 reviews
Reviewed 11 November 2017

We stayed at International au Lac while attending a conference in Lugano. The hotel is located just off the main street by the lake. It was about 15 minute drive from the train station. I used the bus throughout the conference. The bus stop is...More

1  Thank N_and_R
Reviewed 20 October 2017 via mobile

Old world hotel which personally I found charming. Right by the lake and not far from restaurants. You can take a bus or taxi from the station or the funicular if you don't mind walking a bit. We booked a room with "landmark view" but...More

Thank Ladders_11
Reviewed 18 October 2017

The location of the hotel could not be better, right by the lake and in the heart of the town. Excellent breakfast selection with dedicated table of gluten free food. Bedroom very comfortable. Spacious hotel with lovely views and small attractive garden with swimming pool....More

Thank SuzyCue60
Reviewed 27 September 2017 via mobile

Due to a generally high occupancy of 4 and 5* properties, we opted for Hotel International Au Lac. Was wondering why a 3* had such rather 4 Star rates, but this experience was simply outstanding!! Located 100 yards from the lift to the train station,...More

Thank Daniel-Grossmann
Response from RobertoSchmid, Owner at Hotel International au LacResponded 29 September 2017

Dear Daniel-Grossmann, we 'made your trip', you just made our day! Thank you for your words and we are looking forward to welcoming you soon again. Sincerely yours Roberto Schmid Hotel International au Lac, Lugano * * *s Fam. Schmid, propr. dir.

Reviewed 26 September 2017

Every hotel experience is great until there are changes in the reservation. I believe the ability of the hotel to accomodate those changes swiftly really shows their hospitality. I did a lot of search on internet and booked this hotel based on antiquity and location....More

Thank Vikram B
Response from RobertoSchmid, Owner at Hotel International au LacResponded 29 September 2017

Dear VikramB, Thanks a lot for your feedback, this is how we can learn and hopefully improve upon the qualities of our service. We always try really hard to make all our guest feeling well and do our best to accommodate all special requests. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Breakfast included
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$162 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Lugano
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Lugano
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (197)
Room & Suite (226)
Pool & Beach (29)
Dining (11)
Hotel & Grounds (207)
Bathroom (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Maldoc
18 May 2017|
Answer
Response from RobertoSchmid | Property representative |
Hi Maldoc, please visit our Official Web-Site -> Directions &Location, where you will find all information concerning the funicular and the arrival of Bernina Express. Cheers from Lugano, Roberto
0
Votes
Bruce B
17 May 2017|
AnswerShow all 2 answers
Response from RobertoSchmid | Property representative |
Hi Bruce, Ticino Ticket will be haded out upon check-in at the hotel and after completing registration. Your reservation is NOT valid for free transportation. The train station is around 800 m from the hotel; for guests who... More
0
Votes
Bruce B
11 April 2017|
AnswerShow all 4 answers
Response from RobertoSchmid | Property representative |
The train station is around 800 m from the hotel; for guests who are travelling light, our hotel is a pleasant 10- to 15-minute stroll away through the old town. If you prefer public transport, we recommend taking bus... More
0
Votes
Room Tips
"Side room is quiet but with no view. garden access which meant a lot of foot traffic and door slamming..."
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"Only have a small lift, choose lower floor"
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"Get a lake view"
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"ask for suite near the playground yard"
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