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Jaegerhof Hotel & Apartements

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#27 of 109 Hotels in Zermatt
Certificate of Excellence
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Jaegerhof Hotel & Apartements
Jaegerhof Hotel & Apartements
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217 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Fareham, England
Reviewed 3 days ago NEW

Excellent customer service.The hotel is in a quiet location about 10-15 minutes walk from the town centre. When you arrive at the train station you telephone the hotel and they will collect you. In our case, they even paid for a taxi to take us to the hotel. Our room was clean and comfortable. We had a cheese fondue in...

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Helpful?
Thank Phil2408
JanineZil, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Phil2408, thank you very much for your stay with us and for taking your time to write this great report! We are glad, that you enjoyed your time in Zermatt and especially with us. We are very pleased that you like our helpful hospitality and value. We wish you all the best and hope to see you again some...

Cape Cod, Massachusetts
Reviewed 2 weeks ago

Nice inn, super comfortable beds. Friendly and helpful. Such a nice walking town and this place is so central. Didn't pay for a room with view of Matterhorn but is seen by just walking down the steps.

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Helpful?
Thank jwaprn
JanineZil, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear jwaprn, thank you very much for your stay with us and for your great review! We are glad that you enjoyed our warm hospitality by heart and we hope to see you again some day! Best wishes from Zermatt

Reviewed 3 weeks ago

we had a nice and quiet room with view of Matterhorn. Comfortable and close to ski buses and free pick up service from and to the tran station, the breakfast was great and the 5 dinner courses was very tasty and with great service.

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Helpful?
Thank Marie L
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Mari L, thank you very much for your stay with us and for your great review! We are glad that you enjoyed our "Modern Alpine double room with Matterhorn view" and our restaurant! We hope to see you again and until then we wish you all the best! Sunny regards from Zermatt

Chicago, Illinois
Reviewed 3 weeks ago

I like so much the Jaegerhof, that I have been returning every year, mostly in wintertime. It is a modern, beautiful, family-run hotel, centrally located, a short 5 minute walk to the shuttle buses which bring people to the train and gondolas that access the slopes. The staff is very friendly, attentive and polite, and they all speak several languages....

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Helpful?
Thank giely
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Isabel, thank you very much for your annual stays in our apartements and for taking your time to write this very detailed and absolutely fantastic review! We are very pleased to have guests like you and we hope that we can have you as a guest for a long time more. We wish you a very nice spring and...

Boston
Reviewed 4 weeks ago via mobile

This hotel is everything you need: it's perfectly situated in town, friendly staff, good food, small bar, fireplace, comfortable beds and great views (if requested- make sure to request a Matterhorn view!). The bathrooms are a bit dingy, but if you have your own toiletries it shouldn't matter.

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Helpful?
Thank travel471982
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear travel471982, thank you very much for your stay with us and for taking your time to write this report! We are happy that we have could suited your needs and we hope to see you again soon! Maybe we will have new bathrooms then, as we are planning to renovate these in spring 2018.. We wish you all the...

dc
Reviewed 19 February 2017

Basic place right in Zermatt 5 minute walk to the main street. Map makes it look out of town it is on the edge great location. Room was basic, very warm when we were there. Internet did not work in the room we had which was not in the main lodge. Thought it was a kind of noisy but did...

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Helpful?
Thank goingitaly
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear goingitaly, thank you very much for your stay with us and for your feedback which looks not very good, either. We think "very basic" is a bit too much, if you compare with other reviews from our guests. The free wifi does normally work everywhere in our hotel, that means also in the annexe building in which you have...

Dublin, Ireland
Reviewed 14 February 2017

My wife an I this February 2017 had the pleasure of staying at this lovely hotel. We stayed with halfboard and really enjoyed our stay. We were met at the train station by the hotels shuttle bus which saved us having to carry our skis and luggage to the hotel. The staff are very friendly and are a credit to...

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Helpful?
Thank Conor_IRL_1
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Conor_IRL_1, thank you very much for your stay with us and for your wonderful feedback! We are very glad that you enjoyed our uncomplicated warm hospitality by heart, one of our "Modern Alpine rooms with Matterhornview" and our delicious kitchen. We hope your injury is getting better and we would love to welcome you again! Until then we wish...

Swansea, United Kingdom
Reviewed 3 February 2017

We stayed here in February 2016 (hadn't realised that I hadn't completed my review at that time!). The hotel was warm and cosy and the dining room was a mix of traditional tyrolean with a modern, contemporary extension added on. The blend between the old and the new was very well accomplished. We were met at the station and taken...

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Helpful?
Thank swanseabaygirl
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear swansebaygirl, thank you very much for last year's stay and for taking your time to write this great detailed report! We are glad that you felt so confortable with us and we hope you will be back soon, as we still have availability for some dates. If you have any questions about it do not hesitate to contact us!...

Hong Kong, China
Reviewed 29 January 2017

We stayed in this hotel for 3 nights and we had a very pleasant stay. The rooms were very classy and cozy, it felt just like home. With the friendly staff service we were able to visit the best parts of the town. The restaurant in particular was fantastic, we had set dinners and the food was delicious. This hotel...

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Helpful?
Thank Cam C
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Cam C, thank you very much for your stay with us and for taking your time to write us this great review! We are glad that you felt just like home with us and that you enjoyed your stay so much. We hope we will see you again and until then we wish you all the best! Kind regards...

Binfield, United Kingdom
Reviewed 14 January 2017

Such a good find in such an expensive location of Zermatt. We stayed here over New Year for the week family & friends (8 of us in fact). We were all taken aback with the hospitality of the owner & staff of this hotel & the food was exceptional due to head chef Eric who on a number of occasions...

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Helpful?
Thank Carol-jane1960
ReceptionSJ, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this review

Dear Carol-jane 1960, thank you very much for your stay with us and for taking your time to write us this fantastic report! We are very happy about it! And we are planning to renovate the bath rooms in the next years. Hopefully we can welcome you again and until then we wish you all the best! Kind regards from...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Cozy, rustic hotel with spacious, modern apartments in a quiet but central area of Zermatt. A free pick up service from Zermatt station is available. Walking distance: 10-12 minutes. Only 8 to 12 walking minutes away from Matterhorn Express, Sunnegga-Rothorn- and Gornergratbahn. The next bus stop is 3 minutes away. Lots of bars, restaurants and shops in a few minutes reachable. Free WiFi in the entire hotel! Many rooms and apartments with view of the Matterhorn! ... more   less 

Additional Information about Jaegerhof Hotel & Apartements

Address: Steinmattstrasse 85, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $174 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jaegerhof Hotel & Apartements 3*
Number of rooms: 48
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Hotel Style:
#6 Best Value Hotel in Zermatt
#16 Ski-In / Ski-Out Hotel in Zermatt
#36 Family Hotel in Zermatt
#53 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Jaegerhof Hotel & Apartements staff and other travellers.
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Questions? Get answers from Jaegerhof Hotel & Apartements staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms that face south-west have awesome views of the Matterhorn. The apartements have fully equipped kitchen.”
giely, 3 Apr 2017 | Read review
“Room 441 has a great view of the Matterhorn”
Conor_IRL_1, 14 Feb 2017 | Read review
“We had a balcony room which was great for keeping our drinks cool!”
swanseabaygirl, 3 Feb 2017 | Read review
“113 lovely room.”
Carol-jane1960, 14 Jan 2017 | Read review
“The front rooms have full view of the Matterhorn.”
286brunov, 22 Oct 2016 | Read review
5 of 5