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Hotel Restaurant Schwarzsee

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Hotel Restaurant Schwarzsee
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164 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 3 weeks ago via mobile

I booked this hotel because everything in Zermatt itself was booked out. I was a little scared of the outcome as you need to take the cablecar and then you are in the middle of NOWHERE in the mountains. The last cablecar from Zermatt was at 4pm already, means you will be stuck in the mountains from 5pm until 8:40am...

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Thank Daniel W
London, United Kingdom
Reviewed 3 weeks ago

Cannot describe how terrible the service was at this mountain restaurant. we waited 30 mins before a waitress gave us any attention, we were so fed up, we got our own menus, our bread and even our water from the kitchen. No one stopped us, infact the staff asked to help ourselves. Did I mention we called out to the...

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1Thank DharmK_13
Basalt, Colorado, United States
Reviewed 15 October 2016

Just off the top of the Matterhorn Express II lift is the Schwarzee Hotel/Restaurant. We stopped stopped here for lunch on the way from Schonbielhutte to Hornli Hutte. Nice out side patio with international clientele. Had Rosti Schwarzsee (cheese, ham, egg) & Harry's Salad (figs, prosciutto, Buffalo mozzarella, fresh greens) plus one wine, 2 mineral waters--total bill CHF 64.50; good...

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Thank Sandy K
Los Angeles, California
Reviewed 16 September 2016

Stayed at this hotel as the departure and arrival point for a climb of the Matterhorn. The rooms were modern and newly renovated, which was unexpected and welcome. The reason I'm writing this review though is to congratulate and thank the staff - Simon and Xavier in particular - for their exceptional service. Our team left the hotel at 3:30am...

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Thank FleetingVisitorLA
Charlottesville, Virginia
Reviewed 6 August 2016

After a long walk, the restaurant is a welcome breath of fresh air. View is incredible - unfettered lookout onto Matterhorn. The entrees are very nice. The desserts though were not much to speak of with limited choice (disappointing since swiss confections are fairly good). But the main course was quite good, and again, the view justified the price.

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Thank badcafe
Riyadh, Saudi Arabia
Reviewed 6 August 2016 via mobile

Schwarzsee has great views for a lunchtime rest & is also a comfortable place to stay the night rather than in Zermatt. We opted for the room with 1/2-board: wholesome food & plentiful portions. Dinner was a delicious soup, cheesy rösti & pannecota. Breakfast was also good and offered everything you could want. The staff were friendly & efficient. The...

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Thank MsMonkeyGirl
Rome, Italy
Reviewed 28 July 2016 via mobile

Food is not bad. But you don't go there for the food. Who would pay 100 euros for cold cuts, a slice of pie, one portion of pasta, 1 Sprite, 2 ice tea and 1 bottle of water? ... Exactly! The view is breathtaking and if you go the you pay for it.

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Thank Bruno D
San Francisco, California
Reviewed 17 July 2016

My son,16, is severely allergic to nuts and peanuts and stayed at this hotel while with a travel group. He came back talking all about, Simon, a wait staff at the restaurant that was so cheerful, friendly, and went over backwards to ensure that my son was able to eat foods without nuts /peanuts. The trip was amazing but Simon...

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Thank annemompt
Reviewed 16 July 2016 via mobile

In addition to the incredible location and the great food, the service was second to none. Traveling with a group of 12 can be challenging to meet everyone's needs. Simon, the hotel/restaurant manager, went well beyond our expectations of service. He accommodated special dietary needs and gave excellent advice on activities and hikes in the area, all with an infectious...

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Thank Paul M
Ottawa
Reviewed 28 February 2016 via mobile

Ate outside in the valley of a glacier, it was 5 degrees, not a cloud in the sky. We had delicious cheese fondue and cold beers. A two man guitar band played music on request and the wait staff treated us like royalty even though it was very busy. A memorable day for us - skier lunch ambience galore.

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Thank Laura B

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service

Additional Information about Hotel Restaurant Schwarzsee

Address: Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $279 - $363 (Based on Average Rates for a Standard Room)
Number of rooms: 15
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Restaurant Schwarzsee staff and other travellers.
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Santa Clara, California

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only ate at the restaurant---”
 of 5 bubbles 515sandyk, 15 Oct 2016 | Read review
“Ask for a room with a view of the Matterhorn”
 of 5 bubbles FleetingVisitorLA, 16 Sep 2016 | Read review
“Take a room with a view on the Matterhorn”
 of 5 bubbles BramNetherlands, 9 Aug 2015 | Read review
“You do not have to leave the hotel to see Matterhorn. It is right beside the hotel”
 of 5 bubbles Jannie11, 3 Aug 2015 | Read review
“Get a Matterhorn view room if you can”
 of 5 bubbles NickA450, 21 Jul 2015 | Read review
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