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2018-02-04 2018-02-05
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    Hotel Firefly

    Schluhmattstrasse 55, Zermatt 3920, Switzerland
    011 41 27 588 00 76
    Hotel website
    Lowest prices for your stay
    2018-02-04 2018-02-05
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    Savings alert: 20% below average rate

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    Traveller (215)
    Room & Suite (197)
    Dining (37)
    • Excellent94%
    • Very good5%
    • Average1%
    • Poor0%
    • Terrible0%
    Travellers talk about
    “apple tv” (8 reviews)
    “bedroom suite” (8 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (523)
    Traveller rating
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    Time of year

    1 - 5 of 212 reviews

    Reviewed 2 days ago

    Stayed over with friends on our ski trip and in one word everything was perfect. The service we received was the definition of hospitality, with staff members always there to help us. The room was spacious and clean with high quality amenities provided. Highly recommended...More

    Thank Kostas91
    Reviewed 2 days ago

    I stumbled upon Hotel Firefly online a few years ago on a day that I was contemplating another ski holiday. South Africa gets too hot sometimes you see and this causes one to dream of colder (holi)days. The hotel looked amazing. Everything you could ever...More

    Thank biancavh2017
    Reviewed 3 days ago

    The firefly hotel itself is very nice, with really cool facilities. But the highlight of our stay was the staff. From the front desk to the bar staff, everyone was very friendly and always keen to talk. Overall a great stay, thanks!

    Review collected in partnership with this hotel
    Thank Mark J
    Reviewed 2 weeks ago via mobile

    It is the first hotel I stayed in Zermatt- the one I fell in love in the city and the one from which I gist put my eyes on Matterhorn at the sunset - such things you never forget ;) but besides my clear “sweet...More

    Thank 409agnieszkan
    Reviewed 3 weeks ago via mobile

    The only hotel in Zermatt for the best service, location ,atmosphere and luxury. The perfect hotel for the vacation of a lifetime ! Hotel staff is perfect Bar is phenomenal Wellness us a true oasis Fitness has everything you could want The apartments are a...More

    Thank sfrrhb
    Response from FireflyZermatt, Inhaber at Hotel FireflyResponded 3 weeks ago

    Dear sfrrhb, Thank you very much for sharing your experience on Tripadvisor. It was a pleasure for us having you at our hotel. We are very grateful to read such a wonderful review about your stay. We hope that we can welcome you again in...More

    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$317 - US$1,768 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Zermatt
    • #1 Family Hotel in Zermatt
    • #2 Business Hotel in Zermatt
    • #3 Ski-In / Ski-Out Hotel in Zermatt
    • #3 Spa Hotel in Zermatt
    • #17 Romantic Hotel in Zermatt
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 16
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Travelocity, Priceline, Orbitz, Cancelon and Evoline ltd so you can book your Hotel Firefly reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    Add Photo Photos
    Traveller (215)
    Room & Suite (197)
    Dining (37)
    Pool & Beach (24)
    Hotel & Grounds (206)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    29 October 2017|
    AnswerShow all 2 answers
    Response from TrueReviewsByMe | Reviewed this property |
    Yes, about a 5min walk to the Furi lift which gets you to the klein Matterhorn, Italy and anywhere else in the resort. The sunegga lift is about a 5min drive or 15min walk from the hotel so we rarely enter the slopes from... More
    13 October 2017|
    Response from TrueReviewsByMe | Reviewed this property |
    Im not sure (we've always booked right through the hotel) but if you give them a call or shoot them an email I'm sure they will help you with that :)
    2 March 2017|
    Response from FireflyZermatt | Property representative |
    Dear Suzy Thank you for your inquiry. The weather in Zermatt is sunny and pleasant all year round with the exception of May and early June when it rains a lot and it gets quite foggy. Yes, skiing is possible all year... More
    Google Translation
    Room Tips
    "If you can, get a deluxe suite - bath as well as shower"
    Read review
    "All rooms are good ;)"
    Read review
    "I think the smaller rooms face toward town vs. Matterhorn, but still a lovely view."
    Read review
    "Ask for a Matterhorn view."
    Read review
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