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2018-02-05 2018-02-06
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    Hotel Phoenix

    Untere Wiestistrasse 11, Zermatt 3920, Switzerland
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    2018-02-05 2018-02-06
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    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$265/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$221
    US$214
    SAVE US$7
    US$221
    US$214
    Traveller (141)
    Room & Suite (67)
    Dining (10)
    Overview
    • Excellent78%
    • Very good18%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “train station” (59 reviews)
    “quiet street” (4 reviews)
    “lovely bar” (3 reviews)
    Free Wifi
    Breakfast included
    Non-Smoking Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 5Feb 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (379)
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    1 - 5 of 240 reviews

    Reviewed yesterday

    The bed was really great, breakfast was amazing and the surroundings are beautiful. We booked a room with view (3rd floor) and highly recommend that. Next time I want the glass curved window room in the corner!

    Thank RodrigoGO
    Reviewed 1 week ago

    Superb boutique hotel close to ski lifts and restaurants but slightly set back from the main 'drag' and thus very quiet and peaceful. Recently totally refurbished to a very high standard and extremely clean and very comfortable. Excellent buffet breakfast and exemplary service even beyond...More

    Review collected in partnership with this hotel
    Thank Nigel G
    Response from hotelphoenix, Inhaber at Hotel PhoenixResponded 1 week ago

    Dear "Nigel G", Thank you so much for your review. We are glad that you enjoyed your vacation to the fullest. Thank you also for mentioning so many details about our hotel. We hope to welcome you soon again. Kind regards from pretty Zermatt, Laurence...More

    Reviewed 4 weeks ago via mobile

    While we only stayed here one night we felt that staying at this hotel felt more like staying with Friends than staying at a hotel. All of the staff were very friendly and offered a warm welcoming feel. They were both informative and helpful this...More

    2  Thank DJ-DDubz
    Response from hotelphoenix, Inhaber at Hotel PhoenixResponded 1 week ago

    Dear "DJ-DDubz", Thank you so much for your excellent review. We are happy that you appreciated our friendly hospitality and that you liked the style of our hotel in general. We can not wait to welcoming you back soon again. Kind regards from snowy Zermatt,...More

    Reviewed 20 November 2017

    It has perfect breakfast, but maybe staff's attitude not so friendly to us. They didn't give us what we need (amenity) in time and ask us to go down to take by ourselves. Meanwhile, there is a engineering next to the building and so noisy,...More

    Thank 609miay
    Response from HotelphoenixZermatt, Leiter Front Office at Hotel PhoenixResponded 5 weeks ago

    Thank you very much for taking the time to write a review. We are delighted that you have enjoyed our breakfast. We provide soap, shampoo, and body lotion in all our rooms. If someone needs additional amenities they are welcome to ask for more at...More

    Reviewed 28 September 2017

    We stayed at the Phoenix only for one day. I wish we could have stayed longer. A very clean, modern hotel with great views. The price was around a hundred euros whichI thought was very good. Our room was very nice just full of windows....More

    Thank bwheels22
    Response from hotelphoenix, Inhaber at Hotel PhoenixResponded 1 week ago

    Dear "bwheels22" Thank you so much for your lovely review. We are more than happy that you enjoyed your holidays to the fullest. You can benefit while booking on our homepage. We always provide our guests with the best price guarantee. Best regards, Laurence Zavagno...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Dry Cleaning
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$167 - US$332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Ski-In / Ski-Out Hotel in Zermatt
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 27
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Priceline, Travelocity, Cancelon and TripOnline SA so you can book your Hotel Phoenix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
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    Traveller (141)
    Room & Suite (67)
    Dining (10)
    Hotel & Grounds (97)
    Bathroom (7)
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    Ask a question
    Questions & Answers
    heidi01_12
    16 January 2018|
    AnswerShow all 3 answers
    Response from hotelphoenix | Property representative |
    Dear Heidi By car you can drive only to Täsch (5km away from Zermatt). Zermatt is carfree. The car can be accommodated in one of many parking garages. A shuttle train will take you to Zermatt every 20 minutes. Alternatively... More
    0
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    Google Translation
    594jessiec
    11 December 2016|
    AnswerShow all 2 answers
    Response from MetalVinnie | Reviewed this property |
    1 - 3 minutes walk to the bus stop and 4 minutes bus ride (free) 2 - 306
    0
    Votes
    Google Translation
    suzijon
    2 December 2014|
    Answer
    Response from hotelphoenix | Property representative |
    Good morning. Thank you for your questions. There are only a few hotels for ski in and out. But we are 1 minute walk to the bus stop Matterhorn Glacier paradise and 2 minutes walk to the Sunnegga paradise. A ski in or out... More
    0
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    Room Tips
    "Pay more and get a room with a view!"
    Read review
    "Get the octagon window rooms."
    Read review
    "The corner rooms are wonderful, particularly on an upper floor."
    Read review
    "Room with a view of the Matterhorn -- why else are you here??"
    Read review
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