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CERVO Zermatt

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CERVO Zermatt
CERVO Zermatt
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642 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Reviewed 4 days ago NEWvia mobile

My wife and I stayed in Zermatt for one night in mid April at the end of our holiday and I must say it was well worth the long train journey from Lucerne. The hotel is perfectly located at the end of a ski run, perched on the top of town overlooking the Matterhorn. The staff were very welcoming and...

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1Thank Arron K
New York City, New York
Reviewed 1 week ago

Was fortunate to spend a week this past March with a ski group that had arranged a week at the Cervo. What a beautifully ski hotel. The entire staff is friendly and accommodating. The rooms are comfortable modern and well stocked with Molton Brown amenities, a Nespresso and a few snacks that are replenished throughout the week. The breakfast buffet...

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Helpful?
Thank Glenn N
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Glenn N Many thanks for your kind words and the review. It was a great pleasure to have you as our guest. We hope to welcome you back again, your decaf coffee will be awaiting you for breakfast. Sending best regards from Zermatt, Laura Vanessa Hofmann

Reviewed 2 weeks ago

Cervo really has it all... Its the only hotel that's ski in, where you can finish your day ski down the slope, take off your skis and just enjoy a nice apres ski drink. The terrace comes alive at the end of the day as all the skiers end their day at the bar. The food at the hotel is...

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Thank Tarek M
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Tarek M Many thanks for your review and kind words. We are exited to hear that you enjoyed your time with us and we do hope to have the pleasure of welcoming you soon again. Sending best regards from sunny Zermatt, Laura Vanessa Hofmann

Reviewed 3 weeks ago

First time in Zermatt and at the Cervo, but hopefully we will be back soon. Architecture and furnishings are stylish. The individual chalets make the hotel feel cosier than a large single building (although once inside the chalet each room is very private and isolated from the others so don't feel your privacy is compromised which may cross your mind...

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Thank Nicholas S
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Nicholas S Many thanks for your kind words and review. We very much appreciate that you took the time to write your feedback and experience. We hope to have the pleasure of welcoming you soon again. In the meantime we send sunny regards from Zermatt, Laura Vanessa Hofmann

Beirut, Lebanon
Reviewed 3 weeks ago

I believe Hotel Cervo to be the best hotel in Zermatt: Pros: - It s ideally located: The only hotel to have such an easy access to slopes. at the same time, you can use the public elevator to get access to the nearby main street of town - The staff, especially Thomas, made our stay memorable. Kind, available, efficient...

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Helpful?
Thank carinekassir
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear carinekassir Many thanks for your wonderful review. We are exited to read that you enjoyed a relaxing time here with us. This is an amazing compliment which we very much appreciate. It would be our outmost pleasure to welcome you again. In the meantime we are sending best regards from the sunny terrace at the CERVO. Laura Vanessa Hofmann

Toronto
Reviewed 3 weeks ago

I stayed with my family at Cervo Zermat one week ago and we had a great experience. The faciltites of the hotel are excellent and the staff are friendly and very helpful! We stayed in a roof junior suite and loved the accomodation - it was ideal for us and our 11 year-old daughter. The Cervo terrace is great for...

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Thank Peter H
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Peter H Many thanks for your lovely review. The is the greatest compliment, if we made this stay an unforgettable one. It's great you got to enjoy sunny days on our terrace and some relaxing moments here at the CERVO. We hope to see you soon again! Laura Vanessa Hofmann

Cardiff, United Kingdom
Reviewed 3 weeks ago via mobile

Our third visit. Gets better each time. Can't wait to go back. Go if you can. Great attention to detail, lovely rooms, fab food, sophisticated apres ski, friendly & professional staff. We dined in most evenings as food and ambience superb.

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Thank Samateighteen
Los Angeles
Reviewed 3 weeks ago

This is a great property and much care has gone into its construction/design. From the moment we arrived and we were met by Thomas with a glass of wine and Champagne during check in to the effervescent Hanny taking our breakfast orders. Its a terrific place. Great location to get onto the slopes in the morning on the set of...

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Thank RodPyle
Lake Grove, New York, United States
Reviewed 4 weeks ago

Really Clean, in a great location, each set of rooms (5) had its own hot tub and spa which was amazing. A really wonderful staff. Away from the maybe loud village but only a short and easy walk to. The ski in was great!

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Helpful?
Thank Scott C
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear Scott C Thank you so much for your kind review and comments. It's a pleasure to read that we were able to fulfil your expectations and to make this trip a very special one. Sending best regards from sunny Zermatt, Laura Vanessa Hofmann

Singapore, Singapore
Reviewed 4 weeks ago

You will have a stunning view to the famous Zermatt mountain. The rooms have a great mix between modern design and local elements (wood, stone). Everything is on a top standard but also very pricey. It room and/or chalet comes with a lot of privacy. They have a great sun terrace with excellent view and great cuisine. You must try...

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Helpful?
Thank JuergKaufmann
LauraVanessa, Assistant Hotel & Guest Relations Manager at CERVO Zermatt, responded to this review

Dear JuergKaufmann Many thanks for your kind review. We a very pleased to hear that you like our style and the atmosphere and yes the fries are classic, my favourite too . We do hope to have the pleasure of welcoming you soon again. Sending sunny regards from Zermatt, Laura Vanessa Hofmann

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
CERVO Puro
CERVO Puro
Cuisines: Italian, Contemporary, French, Swiss, Central European
Ferdinand by Cervo
Ferdinand by Cervo
Cuisines: Swiss, European, Central European, Barbecue
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 

Additional Information about CERVO Zermatt

Address: Riedweg 156, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $449 - $1,147 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Cervo Zermatt Hotel Zermatt
Hotel Style:
#4 Luxury Hotel in Zermatt
#4 Romantic Hotel in Zermatt
#8 Family Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from CERVO Zermatt staff and other travellers.
3 questions
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Questions? Get answers from CERVO Zermatt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the Matterhorn. Chalet 4 is very private but a little further of a walk from the main part of the hotel.”
  • Room 403
  • Room 403
  • Nice amenities
glennn2014, 10 Apr 2017 | Read review
“Rooms in Chalet 5 have the most conveniently located rooms”
641tarekm, 6 Apr 2017 | Read review
“All chalets appear to have great views. The chalets further up the mountain are quieter (as further from apres ski on terrace).”
  • View from Cervo Puro restaurant
H7331UMnicholass, 1 Apr 2017 | Read review
“Room 602 is exceptional - view, outdoor jacuzzi, and in-room steam room”
carinekassir, 30 Mar 2017 | Read review
“Get a roof top suite.”
PeterH803, 30 Mar 2017 | Read review
5 of 5