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Grand Hotel Zermatterhof

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#19 of 110 Hotels in Zermatt
Certificate of Excellence
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Grand Hotel Zermatterhof
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420 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Basel, Switzerland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

One of the best hotel stays I have ever had. We came here for my girlfriends birthday and was absolutely blown away by the standard of the hotel. We had a pick up from the train station and were greeted warmly by our driver. On check in we got an upgrade which was greatly appreciated. We arrived pretty early in... More 

Helpful?
Thank tbutler_33
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2016 via mobile

Lovely hotel, small but actually spacious hotels. Not only its situated in the best mountains/snow outdoor activities but the local people are very friendly and helpful. The staff are very accommodating and would love to come back soon! Danke herr und frau!

Helpful?
Thank leigh1990hills
San Diego, California
Level Contributor
89 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 21 September 2016

If you have a car you have to park in TASCH and take the 15 minute train ride to Zermatt. I called the hotel from the Tasch train station and told them I would be at the Zermatt station in a few minutes and they met us and took us to the hotel in an electric cart. The hotel is... More 

Helpful?
1 Thank bobseelos
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2016

Zermatterhof is a magnificent hotel! I was overwhelmed with the kindness and generosity of its staff! If you're looking for elegance, sophistication and beauty as well as excellence in service, Grand hotel Zermatterhof is the choice! It is a truly a beautiful hotel! Special thanks to Ms. Olessja Brotzmann at check in, for the extraordinary friendly welcome! I'd like to... More 

Helpful?
Thank DimitraNYC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 September 2016

In the middle of town, helpfull concierge and housekeeping. Old grandeur that is perfectly blended in a busy and traditional (?) town Never had a beter breakfast. Ideal for a relaxing stay in the swiss alps.

Helpful?
Thank marc s
Chicago, Illinois
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 September 2016

This property exceeded my expectations in every way. It was extremely well-maintained, had a great pool, and the sight of the Matterhorn through the glass ceiling of the breakfast hall must be seen to be believed!

Helpful?
Thank michaelnudo
sussex
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 September 2016 via mobile

We have enjoyed many an evening at this hotel eating and have had no reason to complain. However last night we ate in the Brasserie style restaurant at the front of the building and had cause to complain. We had amazing Gin and Tonics followed by jolly nice soups and duck fois gras starters. We all then ordered the cheese... More 

Helpful?
1 Thank SussexJaneyt
2 reviews
Reviewed 3 September 2016 via mobile

Wonderful superb hotel with lovely staff all around! Especially a big thank you to the concierge team Katharina and Sven who were always there for us with their recommendations! The hotel facilities are at their best. Rooms very clean and comfortable with all the extra amenities you need. Breakfast excellent! Location perfect! Everything perfect!

Helpful?
Thank Jim D
Northfield, Minnesota
Level Contributor
4 reviews
Reviewed 31 August 2016

My family of five recently spent two nights at Grand Hotel Zermatterhof and truly enjoyed our stay. The hotel itself is beautifully appointed but what made our stay so memorable was the exceptional staff members at the front desk, concierge, restaurant and transportation. The central location of this hotel cannot be beat, and there is a large plaza out front... More 

Helpful?
Thank Emily M
New Delhi, India
1 review
Reviewed 30 August 2016

I stayed for a night and I can stay that everything about Grand is perfect, right from check in to check out. Pool and Saunas are really excellent. I got a god welcome from Olessjea and see off from Nicole. Super plus was the free horse carriage ride back to station, cheers to Konrad !!

Helpful?
Thank deveshjain343

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
saycheese!
saycheese!
Cuisines: Swiss, European, Central European
Brasserie Lusi
Brasserie Lusi
Cuisines: French, Swiss, European, Central European, International
Alpine Gourmet Prato Borni
Alpine Gourmet Prato Borni
Cuisines: Swiss, European, Contemporary, Delicatessen
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Today the Grand Hotel Zermatterhof welcomes illustrious guests into its five-star surroundings in exactly the same way as it has done ever since 1879. Enjoying a central but peaceful location, this traditional luxury establishment offers classic elegance and all the comforts of modernity. The hotel has 77 individually furnished rooms and suites with magnificent views of the surrounding mountains, promising both peace and space in an exclusive setting. And for the ultimate in luxury, guests can avail themselves of the hotel's wellness zone, Vita borni. Here, you can experience an atmosphere of wellbeing with a spacious pool, saunascape, treatment rooms and a private spa for couples. ... more   less 

Additional Information about Grand Hotel Zermatterhof

Address: Bahnhofstrasse 55 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $430 - $1,511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Zermatterhof 5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Grand Hotel Zermatt
Hotel Style:
#3 Business Hotel in Zermatt
#11 Ski-In / Ski-Out Hotel in Zermatt
#11 Family Hotel in Zermatt
#16 Spa Hotel in Zermatt
#17 Luxury Hotel in Zermatt
#41 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Zermatterhof staff and other travellers.
5 questions
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Questions? Get answers from Grand Hotel Zermatterhof staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Matterhorn if possible”
 of 5 bubbles tbutler_33, 3 Dec 2016 | Read review
“Suites have separate entrances, magnificent views to town and mountains and very quiet!”
 of 5 bubbles DimitraNYC, 14 Sep 2016 | Read review
“All rooms would be a good choice but the higher the better the view over the rooftops of the surrounding mountains.”
 of 5 bubbles michaelnudo, 12 Sep 2016 | Read review
“Zermatt is in a valley surrounded by mountains so every room has an incredible view! Cars are not allowed in Zermatt so all is quiet.”
 of 5 bubbles emilym762, 31 Aug 2016 | Read review
“Rooms on front location have an excellent view”
 of 5 bubbles deveshjain343, 30 Aug 2016 | Read review
5 of 5
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