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Sunstar Style Hotel Zermatt

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#41 of 110 Hotels in Zermatt
Certificate of Excellence
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Sunstar Style Hotel Zermatt
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286 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Colorado Springs, Colorado
2 reviews
Reviewed 24 October 2016

Uber relaxing, uber plentiful of amenities :-) This simple yet very experienced traveler highly recommends this hotel in Zermatt - value, location. All staff were very nice and super accommodating. Albeit it was off-season, all together a memorable experience :-)

Thank Tina R
InesR2, Manager at Sunstar Style Hotel Zermatt, responded to this review

Dear Tinaking777 Thank you for your feedback. We really appreciate your "highly recommendation" for other travelers. We would be pleased to welcome you again any time soon :-) Sunny greetings from Zermatt Ines More 

Halifax, NS Canada
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 October 2016

My fiancé and I used a Wyndham resort certificate voucher to book a week's stay here as a pre-wedding honeymoon. The place did not disappoint! The staff we encountered were all friendly and ready to chat. Anna and Cedric in particular were wonderful, and always ready with suggestions for activities and day trips. They really went out of their way... More 

2 Thank vinospizza
England, United Kingdom
Level Contributor
253 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 1 October 2016

We had a special deal for 2 nights bed and breakfast and one dinner. We phoned the hotel when we arrived and had a very quick courtesy pick up by a very friendly concierge. We enjoyed the dinner but not a romantic setting. The dining room is better for the breakfasts which were delicious. the hotel is very small and... More 

Thank Yas46
Level Contributor
4 reviews
Reviewed 20 September 2016

The room is good. Clean and spacious enough for our luggage to open fully and still walk. The view of the Matterhorn was a nice touch as well. But here's our tiny complaint, the hotel promised to pick us up at the Train station for a quick lift to the hotel. however upon arrival the driver was not there and... More 

Thank Aaronrao86
Niederhasli, Switzerland
Level Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 August 2016

First of all, the staff is incredibly friendly and helpful. I was lucky and had an upgrade to a double-room with view of Matterhorn. The rooms are spacious and the the hotel easy to reach from the trailway station. The offered early breakfast for the participants of the Ultraks race, good variety and all you can ask for. Check-out was... More 

Thank Kloisli
Tienen, Belgium
Level Contributor
126 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 18 August 2016

The hotel is not too big and offers all accommodation you need for a good and comfortable stay in Zermatt. The staff is very friendly and helpful although the servant in the restaurant should have more understanding about people from different cultures and their eating habit. Please serve hot water at the table for free to East Asians. It's a... More 

1 Thank benquintens
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2016

It's a small hotel located not far from the center of town. The hotel offered to pick up from train station, which just 5 min walking distance, but the first time it's better to be picked up so no confusion. The room with mountain view was fantastic. You could watch sunrise on your bed. The patio is large, I enjoy... More 

1 Thank elleana2016
Kingston, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2016

Spent 3 nights at this hotel in Zermatt and would recommend to anyone visiting Zermatt. The hotel is centrally located, clean and the staff are very helpful. Picked us up at the train station with their electric car and made sure we were comfortable and happy with our room. The breakfast is also delicious. Things are not cheap in Zermatt... More 

1 Thank cmcg1990
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2016

It is said that details make the difference! I felt at home! Absoluty amazing installations (room, spa, restaurant), best staff ever!!!! The owners and the staff must be very proud! congratulations!!!

Thank Maria F
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 July 2016 via mobile

We had a comfortable stay The view from the room was very good Though in one of the rooms the shower area had no doors perhaps suitable for honeymooners !!! Breakfast was good decent spread The dinner at the restaurant was very good Friendly staff and they provide station pick up and drop

Thank Srivathsan V

92 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The small but stylish Sunstar Style Hotel Zermatt****, with its combination of distinctive interior decor and typical Valais-style features, offers a hotel stay with a difference. For guests hoping to spend some relaxing days in simple surroundings where they will be well looked after, this is the perfect place. The rooms are all decorated in a distinctive, modern and tasteful style and most of them have a balcony. A special feature is that the shower or bath area forms part of the bedroom. Fine food is served in the stylish restaurant and, in warmer weather, on the sunshine terrace. The spa centre, with its indoor pool, jacuzzi, sauna, steam bath and massages, is perfect for soothing relaxation. You can enjoy sociable evenings in the bar with its lounge area and open fire. This car-free resort with views of the legendary Matterhorn is the perfect place to let your spirits roam free. ... more   less 

Additional Information about Sunstar Style Hotel Zermatt

Address: Untere Mattenstrasse 50 | 3920 Zermatt, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $275 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunstar Style Hotel Zermatt 4*
Number of rooms: 44
Reservation Options:
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Hotel Style:
#24 Ski-In / Ski-Out Hotel in Zermatt
#27 Spa Hotel in Zermatt
#27 Luxury Hotel in Zermatt
#42 Family Hotel in Zermatt
#45 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Sunstar Style Hotel Zermatt staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a view of the Matterhorn”
 of 5 bubbles vinospizza, 11 Oct 2016 | Read review
“Get e room with a view of the Matterhorn!”
 of 5 bubbles Yas46, 1 Oct 2016 | Read review
“Rooms are excellent, but service can be improved.”
 of 5 bubbles Aaronrao86, 20 Sep 2016 | Read review
“Well, view of Matterhorn is really worth it:)”
 of 5 bubbles Kloisli, 21 Aug 2016 | Read review
“get the room with mountain view, that's all it about.”
 of 5 bubbles elleana2016, 10 Aug 2016 | Read review
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