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2017-12-24 2017-12-25
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    Best Western PLUS Alpen Resort Hotel

    Spissstrasse 52 | 3920 Zermatt, Zermatt 3920, Switzerland
    011 41 27 966 30 00
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    2017-12-24 2017-12-25
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    US$388
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    Traveller (274)
    Room & Suite (258)
    Dining (57)
    Overview
    • Excellent56%
    • Very good34%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “train station” (71 reviews)
    “table tennis” (6 reviews)
    Free Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (623)
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    1 - 5 of 357 reviews

    A TripAdvisor Member
    2
    Reviewed 1 week ago via mobile

    My sister and i booked a budget room but we were upgraded (FOR FREE) to a double room with a wonderful view of the matterhorn ☺️ the room area was more than sufficient! We loved it! Breakfast selection was very generous and tasty ☺️☺️☺️ It...More

    Thank A TripAdvisor Member
    Hotel's Favourite
    Reviewed 24 October 2017 via mobile

    Stayed for 3nights. Location: Hotel was 10min walk from Zermatt train station. Denzer Supermarket was less than 5min walk from hotel. It's located at the quieter side of Zermatt (north), away from 'downtown' Zermatt (south), but it's along the same main road. You dont have...More

    1  Thank Wei Hao Y
    Response from BWalpenresort, Leiter Öffentlichkeitsarbeit at Best Western PLUS Alpen Resort HotelResponded 1 November 2017

    Dear Wei Hao Thank you very much for staying with us - we are very happy to hear that you enjoyed your stay in our Hotel. Best regards from Zermatt and it would be great to welcome you again Your Best Western Plus Alpen Resort...More

    Reviewed 7 November 2017

    We were intially not looking at this property while booking our stay but luckily we happened to see the property & had no hesitation to go ahead & book it. More than anything the Brand Best Western was a major factor in finalising the hotel...More

    Thank Suvankar_0311
    Response from Reto_Aufdenblatten, Guest Relations Manager at Best Western PLUS Alpen Resort HotelResponded 3 weeks ago

    Dear Suvankar_0311 Thank you for staying with us and for taking the time to give us an online review. Even though you weren’t considering us at first, I’m very glad that you found us and had a nice stay with us. I’m happy that you...More

    Reviewed 25 October 2017 via mobile

    I arrived in Zermatt and asked a taxi driver where is the Best Western and he pointed down the valley and I asked if it was walkable as I had luggage and a carry on bag. He said its about 10 minutes away. I decided...More

    Thank M8T08
    Response from BWalpenresort, Leiter Öffentlichkeitsarbeit at Best Western PLUS Alpen Resort HotelResponded 1 November 2017

    Dear Guest Thank you very much for staying with us - we are very happy to hear that you enjoyed your stay in our Hotel. It is a pleasure for us to read your review - thank you so much for mentioning the clienliness of...More

    Reviewed 25 October 2017

    My wife and I stayed for a week at the Alpen resort hotel for our wedding anniversary in early October 2017, the reception staff were very friendly and helpful and we were allocated a Matterhorn facing room on the first floor and were amazed at...More

    Thank Graham H
    Response from BWalpenresort, Leiter Öffentlichkeitsarbeit at Best Western PLUS Alpen Resort HotelResponded 1 November 2017

    Dear Graham Thank you very much for staying with us - we are very happy to hear that you enjoyed your stay in our Hotel. It is a pleasure for us to read your review - thank you so much for mentioning the clienliness of...More

    Fleurs de Zermatt
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Room amenities
    • Minibar
    • Things to do
    • Tennis Court
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$173 - US$467 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Ski-In / Ski-Out Hotel in Zermatt
    • #15 Luxury Hotel in Zermatt
    • #18 Spa Hotel in Zermatt
    • #31 Family Hotel in Zermatt
    • #62 Romantic Hotel in Zermatt
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, World Independent Hotel Promotion, Agoda, Expedia, Orbitz, Hotels.com, Priceline, Travelocity, TravelUp, Hotwire, getaroom.com, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Best Western PLUS Alpen Resort Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Swiss Alps >
    • Canton of Valais >
    • Zermatt
    • Also Known As
    • Best Western Alpen Hotel Zermatt ,
    • Best Western Zermatt ,
    • Zermatt Best Western
    Add Photo Photos
    Traveller (274)
    Room & Suite (258)
    Dining (57)
    Pool & Beach (21)
    Hotel & Grounds (200)
    Bathroom (17)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 110 hotels in Zermatt
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Cecilia S
    13 July 2017|
    AnswerShow all 6 answers
    Response from Reto_Aufdenblatten | Property representative |
    Dear Cecilia Just tell our reception as early as possible (best would be during check-in) on which evenings you would like to eat in the town and we will find a solution for you and reward the evenings you eat not in our... More
    1
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    238anthonyd
    10 April 2017|
    AnswerShow all 5 answers
    Response from Reto_Aufdenblatten | Property representative |
    Dear anthonyd. Just call us from the train station (0041 27 966 30 00) and we will come and pick you up in the next 10 minutes. If you decide to walk, it is a 5 minutes walk. From the train station just take the street to... More
    0
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    Google Translation
    Laurie V
    31 March 2017|
    AnswerShow all 5 answers
    Response from Reto_Aufdenblatten | Property representative |
    Dear Laurie. As the other Users here already told you: to take the train is the best and most convenient way to come to Zermatt. All cars have to be parked at Täsch - that's the village 10 minutes before Zermatt. Guest who... More
    1
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    Room Tips
    "Panoramic View Room for the amazing morning view"
    Read review
    "Ask for Matterhorn facing room"
    Read review
    "Best views are undoubtedly looking across to the Gongerat."
    Read review
    "family room is great"
    Read review
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