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Hotel Ambiance

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#49 of 110 Hotels in Zermatt
Certificate of Excellence
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79 Reviews from our TripAdvisor Community

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Showing 36: English reviews
San Jose, California
Reviewed 12 September 2016

- We got a room on a higher floor offering views of the Matterhorn and Zermatt..absolutely worth it!! - The hotel room was very modern. - The staff was very friendly. - The staff at the reception stored our luggage for the day when we checked out since we would be leaving Zermatt that evening.

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Helpful?
Thank JT_0000
Dubai
Reviewed 15 August 2016

Rooms are cosy and nicely decorated. modern bathrooms and very comfortable beds. The food is just amazing, would recommend their restaurant to everybody who has a sense of high quality. Had an amazing stay!! the hotel ist suitable for any type of traveler.

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Thank MDKHMOE
North Sydney, Canada
Reviewed 15 August 2016 via mobile

This hotel is about a 10 minute walk from the train station. The checkin went smoothly and we found our room to be nice sized with a large balcony with a view of the Matterhorn. Make sure you specify that when you reserve. It is with the extra cost. The bed is once again two singles pushed together which is...

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Thank Wawakam
Bergen, Hordaland, Norway
Reviewed 14 August 2016

This hotel is situated a few minutes´walk from the more buzzling center in Zermatt. To me, the hotel had a relaxing atmosphere, and I was always (during my three-day stay) greeted very friendly and warmly by the staff. The breakfast was good, the sleeping comfort excellent (I slept like a child), the room was clean and with a modern interior....

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Thank Kathrine K
israel
Reviewed 16 July 2016

location away from the center but no problem. Very tiny budget room,be sure not to book it in winter.balcony only one chair.breakfast average.our stay 5 nights they didnt change nothing at the breakfast ! Haughty attitude from the host wife.very thin walls.You can hear somebody using the toilet in another room.Nearby railway to Gornergrat ,you can hear the train pass(...

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Helpful?
Thank shuranet
Andre K, Inhaber at Hotel Ambiance, responded to this review

Dear Shuranet Thank you for your commend. Next time try our double room superior or deluxe with matterhorn view. They are diffrent to the north facing budget rooms which you had. The breakfast is very personally opinion. Pls have a look to the other comments. We are happy to welcome you soon in our traditionally chalet hotel again. :) Your...

Melbourne, Australia
Reviewed 10 July 2016

Great hotel with great staff. We enjoyed the jacuzzi after our walks and then the views of the Matterhorn from our balcony we spectacular. Breakfast was everything we wanted, although you could pay more for extra special coffee.

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Helpful?
Thank Ian M
Andre K, Inhaber at Hotel Ambiance, responded to this review

Dear Ian Thank you for your commend! We are very happy that you enjoyed your stay in our hotel! We are already happy to welcome you soon again :) Your A-Team

Reviewed 28 June 2016 via mobile

This hotel is exactly what I expect from a 3 1/2 star hotel. The rooms are nice, clean, and seemed new. Where this place lacks is the service. They offer a free breakfast but then nickel and dime you by charging if you want bacon and eggs or coffee. There's no fridge in the room. Their hot tub is one...

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Helpful?
Thank Aaron E
Andre K, Manager at Hotel Ambiance, responded to this review
Google Translation

Guten Tag und Danke, Aaron das Sie bei uns in Zermatt waren. Für Ihre Anmerkung ebenfalls, Danke. Wir sind bestrebt...

Portland, Oregon
Reviewed 27 June 2016

We've stayed in this hotel 4 times. The view of the Matterhorn from our room and our balcony was superb. The room was comfortable and well equipped. They weren't serving dinner every night while we were there but the 2 dinners we did have were very good. The breakfast buffet had excellent choices.

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Thank Katherine A
Andre K, Inhaber at Hotel Ambiance, responded to this review

Dear Katharine It is a pleasure to welcome you every time again :) We are happy to welcome you soon again the 5th time in our hotel! Your A-Team

Reviewed 9 June 2016 via mobile

The staff and accommodations at Hotel Ambiance were lovely. The view of the Matterhorn was breathtaking and the location was both convenient and peaceful. The room was well kept and we had the chance to visit with a few of the staff members who were both accommodating and delightful.

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Helpful?
Thank Stacey S
Andre K, Inhaber at Hotel Ambiance, responded to this review

Dear Stacey Thank you for your commend! We are happy that your stay was lovely and that you could enjoy your stay in our hotel. See you soon again! Your A-Team

Shanghai, China
Reviewed 12 April 2016

We enjoyed our stay at hotel ambiance. Our room is clean and nice, and have a balcony with breathtaking Matterhorn view. The breakfast is delicious. The only disadvantage to me is the location. It's not central located and has some stairs to climb. Except this point, everything is perfect.

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Helpful?
Thank JimmyjsC
Andre K, Inhaber at Hotel Ambiance, responded to this review

Dear JimmyjsC thank you very much for your kind feedback! We are happy that you enjoyed your stay in our hotel! We are 5 minutes away from the main street therefor we have a breathtaking Matterhorn view ;-) See you soon again in Zermatt! your A-Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Ambiance in Zermatt offers unobstructed views of the Matterhorn from most of its rooms, gourmet cuisine, free Wi-Fi. You can reach the Ambiance hotel from the Zermatt train station within a 10-minute walk. The Sunnegga Express cable car is only 660 yards from the hotel. All rooms have a private bathroom and a cable TV. Most of them also feature a balcony. The Hotel Ambiance's restaurant is one of only 300 Gilde Restaurants in Switzerland, dedicating themselves to gourmet cuisine from market-fresh products. ... more   less 

Additional Information about Hotel Ambiance

Address: Riedstrasse 98, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $193 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Ambiance 3.5*
Number of rooms: 25
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Also Known As:
Ambience Hotel
Hotel Style:
#29 Ski-In / Ski-Out Hotel in Zermatt
#50 Romantic Hotel in Zermatt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ambiance staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for - and got - a quiet room (on the second floor). I slept like a child....”
 of 5 bubbles KathrineK854, 14 Aug 2016 | Read review
“Economy very tiny”
 of 5 bubbles shuranet, 16 Jul 2016 | Read review
“Pay extra for the balcony....it is worth it”
 of 5 bubbles 999ianm, 10 Jul 2016 | Read review
“Specify Matterhorn view.”
 of 5 bubbles KatherineA917, 27 Jun 2016 | Read review
“matterhorn view”
 of 5 bubbles JimmyjsC, 12 Apr 2016 | Read review
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