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Hotel Aristella swissflair

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#29 of 109 Hotels in Zermatt
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Aristella swissflair
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267 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Brooklyn, New York
Reviewed 2 weeks ago via mobile

I just spent a week at the Hotel Swissflair. The hotel is slightly off the beating track, which is good because it's in a quiet location. The owner of the hotel was very interested in making my stay as enjoyable as possible. He visited my dinner table every night to say hello and give friendly and warm advice. The room...

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Helpful?
Thank Michael D
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you very much for your nice review. We are happy that you enjoyed your stay with us. Its just a pity, that you don't tell us during your stay that our coffee is too weak for you, even Mr Perren always talk to you. For the next time please let us know in advance and we will organize you...

Reviewed 3 weeks ago via mobile

Hotel Aristella was incredibly accommodating and a perfect location on our vacation to Zermatt. The hotel picked us up from the train station which made it an easy trip with little stress. There was a ski room to hold our equipment and the transport to the lifts was a short walk away. Breakfast was provided daily.

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Helpful?
Thank Abby M
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you very much for your review. We are happy, that you enjoyed your holidays with us and felt well. We would looking forward to see you again one day in our hotel.

Reviewed 7 February 2017

Second time at this property and the price/performance is great. Medium size, but with a personal touch, Hotel Aristella is a topnotch property. Close to public bus to ski lifts, town and most restaurants, they are happy to help with reservations for dinner, lunch on the hill or just simple directions. Peter is happy to meet you at the Bahnhof...

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Thank 865jonathant
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you very much for your nice feedback. We are happy that you like your stay with us and hopefully we gonna meet a third time. :-)

Reviewed 19 January 2017

My fiance and I stayed here in December of 2016, and highly recommend this hotel. Our room was small but very comfortable, with ample storage space. We were skiing during our trip, and really appreciated the separate ski storage room. The hotel gave us a discount for the ski rental shop that was across the street, which was convenient. We...

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Helpful?
Thank Brianna B
aristella-team, Leiter Öffentlichkeitsarbeit at Hotel Aristella swissflair, responded to this review

Dear Brianna thank you for your very nice comment. Of course we give all information that we have to make your holidays as pleasant as possible. We are happy that you have such good memories of your stay in Zermatt and would be happy to welcome you back.

Kennebunkport, Maine
Reviewed 5 January 2017

We spent time at Hotel Aristella over the New Years holiday and really enjoyed the stay. The staff are friendly and efficient; and the Chef at their restaurant was a great guy! The breakfast has cooked to order eggs; along with a wide variety of breads, meats, fruits, yogurt; as well as hot and cold beverages.

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Helpful?
Thank drsharonleed
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you for your nice feedback. We are happy that you enjoyed your stay and felt our passion for a good service and also that we want to take care and have time for our guests.

Sydney, Australia
Reviewed 31 December 2016

My husband and two sons stayed for three nights over Christmas and everything was a perfect experience. The rooms were modern and clean with extraordinary views of the Matterhorn. To awake Christmas morning to a slight dusting of snow and watching the sun rise on the Matterhorn was fantastic. All the recommendations from the hotel website on ski gear rental...

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Thank BJABM055
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Thank you very much for your nice feedback. We are happy that you enjoyed your stay with us and felt confortable. Especially our Christmas Eve is a special evening in our restaurant. We would looking forward to welcome you once again..

Reviewed 20 December 2016 via mobile

Our stay at Aristella was extremely comfortable. The staff were very friendly and helpful, from helping arrange pickup at the train station to giving directions to lending us a power adapter. - Zermatt being a small town, this hotel is honestly within close walking distance to many things including stations to the different mountains! - Bedroom was amazing as well,...

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Thank JustFoxeh
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Dear JustFoxeh, Thank you for your time and nice feedback. It is always a pleasure to hear that the guests liked our hotel. As we are a small family hotel it is important for us to have a personal atmosphere in the house and are happy to meet people from all over the world. Furthermore we like to provide our...

Reviewed 21 September 2016 via mobile

My wife and I spent three night here and had an incredible time. The hotel owners and staff were incredibly friendly, helpful and accommodating. I would recommend this hotel to anyone. To wake up and see the Matterhorn from bed is incredible! If I'm ever back in Zermatt this is where we will stay!

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Helpful?
Thank Darrin d
aristella-team, Leiter Gästebetreuung at Hotel Aristella swissflair, responded to this review

Dear Darrin, thank you for your splendid review. :-) We also enjoy every single day the spectacular sight of the Matterhorn in its different coulours and looks. We are very happy that you liked it here and hopefully took some nice photos. Hopefully you will have the opportunity to come back one day.

Reviewed 28 August 2016 via mobile

the staff is extremely friendly and welcoming. The hotel is very beautiful. I would definitely stay at the Aristella again! the rooms are fantastic and there is also a nice Spa. once you get back from the mountains you are offered coffee and cake.

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Thank Ralphinho
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Dear Ralphinho, thank you very much for your nice feedback. We are happy, that you like your stay with us and felt well. We would looking forward to welcome you again with us.

Southampton, United Kingdom
Reviewed 27 July 2016

I cannot fault this hotel. We booked a twin room but were given a double, but they sorted it out efficiently and quickly. The breakfast was excellent, the rooms were lovely with a large balcony. The hotel was clean and comfortable and staff were friendly and helpful. There was a fruitbowl filled with fruit in the lounge to help yourself...

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Helpful?
Thank Therasa P
aristella-team, Leiter Front Office at Hotel Aristella swissflair, responded to this review

Dear Theresa, thank you for your review, we are glad that you enjoyed your stay with us. It is always helpful if the guests let us know immediately what they need and we can handle it directly.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Hotel Aristella swissflair

Address: Steinmattweg 7, Zermatt 3920, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Price Range: $265 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Aristella swissflair 4*
Number of rooms: 28
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Also Known As:
Aristella Hotel Zermatt
Hotel Style:
#16 Romantic Hotel in Zermatt
#21 Luxury Hotel in Zermatt
#22 Family Hotel in Zermatt
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Questions & Answers

Questions? Get answers from Hotel Aristella swissflair staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the top floor have high ceilings and are quiet.”
 of 5 bubbles 911briannab, 19 Jan 2017 | Read review
“Rooms on the North side have Matterhorn views; our room was on the south and quiet, with a view of the valley.”
 of 5 bubbles drsharonleed, 5 Jan 2017 | Read review
“Every room is a good room”
 of 5 bubbles wattisham, 10 Jan 2016 | Read review
“We were on 2nd floor and so quiet”
 of 5 bubbles Gavish, 8 Jan 2016 | Read review
“They are likely to all be good as there is no motor traffic in Zermat.”
 of 5 bubbles GeraldP752, 16 Sep 2015 | Read review
5 of 5